{"id":18529,"date":"2026-09-15T18:03:44","date_gmt":"2026-09-15T09:03:44","guid":{"rendered":"https:\/\/m365jp.net\/?p=18529"},"modified":"2026-09-15T18:05:32","modified_gmt":"2026-09-15T09:05:32","slug":"servicerestored-pb1472181-power-bi-microsoft-fabric-users-may-have-experienced-issues-with-creating-new-support-cases-through-the-contact-support-page","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-09-15-servicerestored-pb1472181-power-bi-microsoft-fabric-users-may-have-experienced-issues-with-creating-new-support-cases-through-the-contact-support-page","title":{"rendered":"[serviceRestored] PB1472181 | Power BI | Microsoft Fabric users may have experienced issues with creating new support cases through the Contact support page"},"content":{"rendered":"
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PB1472181 | Power BI | Microsoft Fabric users may have experienced issues with creating new support cases through the Contact support page<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nMicrosoft Fabric users may have experienced issues with creating new support cases through the Contact support page.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/15\/2026 08:16:12<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/15\/2026 07:18:03<\/td>\n<\/tr>\n
End Time<\/th>\n09\/15\/2026 08:14:15<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Microsoft Fabric users may have experienced issues with creating new support cases through the Contact support page <\/p>\n

User impact: Microsoft Fabric users may have experienced issues with creating new support cases through the Contact support page. <\/p>\n

More info: Affected users may have experienced an empty support plan list when attempting to create a support request through the Microsoft Fabric Get Support experience. <\/p>\n

Final status: We’ve determined that a recent change in an upstream API that PowerBI and Microsoft Fabric relies on for creating support tickets caused an internal server error that caused support ticket creation to fail. We’ve reverted the change and confirmed that the service has been restored and affected users should no longer experience impact. <\/p>\n

Scope of impact: Any user attempting to create a support request through the Microsoft Fabric Get Support experience may have been affected. <\/p>\n

Start time: Tuesday, September 15, 2026, at 12:30 AM UTC <\/p>\n

End time: Tuesday, September 15, 2026, at 7:30 AM UTC <\/p>\n

Root cause: A recent change in an upstream API that PowerBI and Microsoft Fabric relies on for creating support tickets caused an internal server error that causing support ticket creation to fail. <\/p>\n

Next steps:
– We’re reviewing our upstream API change procedures to help prevent similar problems in the future. <\/p>\n

This is the final update for this event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:Microsoft Fabric\u30e6\u30fc\u30b6\u30fc\u306f\u3001Contact support\u30da\u30fc\u30b8\u3092\u901a\u3058\u3066\u65b0\u3057\u3044\u30b5\u30dd\u30fc\u30c8\u30b1\u30fc\u30b9\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u554f\u984c\u3092\u7d4c\u9a13\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059 <\/p>\n

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\u8a73\u7d30\u60c5\u5831:\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Fabric Get Support\u4f53\u9a13\u3092\u901a\u3058\u3066\u30b5\u30dd\u30fc\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u3088\u3046\u3068\u3057\u305f\u969b\u306b\u3001\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30f3\u30ea\u30b9\u30c8\u304c\u7a7a\u306b\u306a\u3063\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

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\u5f71\u97ff\u7bc4\u56f2:Microsoft Fabric Get Support\u4f53\u9a13\u3092\u901a\u3058\u3066\u30b5\u30dd\u30fc\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e749\u670815\u65e5\u706b\u66dc\u65e5 0:30 UTC <\/p>\n

\u7d42\u4e86\u6642\u523b:2026\u5e749\u670815\u65e5\u706b\u66dc\u65e5 \u5348\u524d7\u664230\u5206 UTC <\/p>\n

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\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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PB1472181 | Power BI | Microsoft Fabric users may have experienced issues with creating new support cases thro […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18529","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=18529"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18529\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=18529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=18529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=18529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}