{"id":18568,"date":"2026-09-17T02:03:46","date_gmt":"2026-09-16T17:03:46","guid":{"rendered":"https:\/\/m365jp.net\/?p=18568"},"modified":"2026-09-17T02:08:00","modified_gmt":"2026-09-16T17:08:00","slug":"servicerestored-sp1472983-sharepoint-online-users-may-be-unable-to-load-sharepoint-online-sites-or-pages-and-receive-an-error-message","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-09-17-servicerestored-sp1472983-sharepoint-online-users-may-be-unable-to-load-sharepoint-online-sites-or-pages-and-receive-an-error-message","title":{"rendered":"[serviceRestored] SP1472983 | SharePoint Online | Users may be unable to load SharePoint Online sites or pages and receive an error message"},"content":{"rendered":"
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SP1472983 | SharePoint Online | Users may be unable to load SharePoint Online sites or pages and receive an error message<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to load SharePoint Online sites or pages and receive an error message.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/16\/2026 16:30:34<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/16\/2026 15:04:21<\/td>\n<\/tr>\n
End Time<\/th>\n09\/16\/2026 16:30:13<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to load SharePoint Online sites or pages and receive an error message<\/p>\n

User impact: Users may have been unable to load SharePoint Online sites or pages and receive an error message.<\/p>\n

More info: The error message stated: “Sorry, something went wrong: Thread was being aborted.”<\/p>\n

Final status: We reverted the change and confirmed through our service telemetry that impact is resolved. <\/p>\n

Scope of impact: This issue may have affected any user attempting to load SharePoint Online sites and pages.<\/p>\n

Start time: Tuesday, August 25, 2026, at 3:45 PM UTC<\/p>\n

End time: Wednesday, September 16, 2026, at 3:17 PM UTC<\/p>\n

Preliminary root cause: A recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact.<\/p>\n

Next steps:
-We’re further assessing the process by which we validate and deploy configuration changes to ensure future rollouts don’t result in similar impact. <\/p>\n

We’ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

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SP1472983 | SharePoint Online | Users may be unable to load SharePoint Online sites or pages and receive an er […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18568","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=18568"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18568\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=18568"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=18568"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=18568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}