{"id":18630,"date":"2026-09-20T02:01:34","date_gmt":"2026-09-19T17:01:34","guid":{"rendered":"https:\/\/m365jp.net\/?p=18630"},"modified":"2026-09-20T02:13:42","modified_gmt":"2026-09-19T17:13:42","slug":"servicerestored-pb1474132-power-bi-users-cant-access-excel-workbooks-from-power-bi-and-receive-an-error-message","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-09-20-servicerestored-pb1474132-power-bi-users-cant-access-excel-workbooks-from-power-bi-and-receive-an-error-message","title":{"rendered":"[serviceRestored] PB1474132 | Power BI | Users can&#8217;t access Excel workbooks from Power BI and receive an error message"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">PB1474132 | Power BI | Users can&#8217;t access Excel workbooks from Power BI and receive an error message  <\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users couldn&#8217;t access Excel workbooks from Power BI and received an error message.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>09\/19\/2026 16:06:45<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>09\/08\/2026 20:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>09\/19\/2026 12:30:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users can&#8217;t access Excel workbooks from Power BI and receive an error message  <\/p>\n<p>  User impact: Users couldn&#8217;t access Excel workbooks from Power BI and received an error message.  <\/p>\n<p>  More info: Impact was specific to the September 2026 release of the Power BI desktop client and Power BI on the web.<\/p>\n<p>  When users attempted to access Excel workbooks from Power BI, they received an error that stated, &#8220;The input couldn&#8217;t be recognized as a valid Excel document.&#8221;  <\/p>\n<p>  Final status: We&#8217;ve completed the reversion of the offending service change, and after monitoring the service, we&#8217;ve verified that this action successfully remediated the impact.  <\/p>\n<p>  Scope of impact: Your organization was affected by this event, and any user attempting to access Excel workbooks from the September 2026 release of the Power BI desktop client or Power BI on the web was impacted.  <\/p>\n<p>  Start time: Tuesday, September 8, 2026, at 8:00 PM UTC <\/p>\n<p>  End time: Saturday, September 19, 2026, at 12:30 PM UTC <\/p>\n<p>  Root cause: A recent service change designed to address a separate issue relating to relationships in Excel files caused impact.  <\/p>\n<p>  Next steps: We&#8217;re investigating how the recent service change designed to address a separate issue relating to relationships in Excel files caused this impact.  <\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<tr>\n<th>Machine 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