{"id":1931,"date":"2023-06-13T10:00:54","date_gmt":"2023-06-13T01:00:54","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1931"},"modified":"2023-06-13T10:08:53","modified_gmt":"2023-06-13T01:08:53","slug":"servicerestored-mo572252-microsoft-365-suite-cant-access-outlook-on-the-web-and-other-microsoft-services-and-features-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-06-13-servicerestored-mo572252-microsoft-365-suite-cant-access-outlook-on-the-web-and-other-microsoft-services-and-features-2","title":{"rendered":"[serviceRestored] MO572252 | Microsoft 365 suite | Can’t access Outlook on the web and other Microsoft services and features"},"content":{"rendered":"
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MO572252 | Microsoft 365 suite | Can’t access Outlook on the web and other Microsoft services and features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access Outlook on the web or other Microsoft 365 services and features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/13\/2023 00:24:19<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/05\/2023 14:12:00<\/td>\n<\/tr>\n
End Time<\/th>\n06\/08\/2023 11:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Can’t access Outlook on the web and other Microsoft services and features<\/p>\n

User impact: Users may have been unable to access Outlook on the web or other Microsoft 365 services and features.<\/p>\n

More info: Impacted services and features may have included, but were not limited to:
Exchange Online
– Users were unable to access Outlook on the web
– Users may have also experienced issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application
– Users may have also experienced issues using the Outlook mobile application<\/p>\n

Microsoft Teams
– Users may have experienced difficulties scheduling meetings and\/or live events
– Users may have had trouble loading people profile cards
– Users may have experienced issues loading file lists
– Users may have been unable to create new teams & channels
– Users may have been unable to install apps
– Users may have experienced issues performing searches
– Users may have seen delays in admin policy changes taking effect
– Users might have seen errors when using messaging extensions
– Users may not have seen up to date Presence information
– Teams Graph APIs may have been impacted
– Assignments tab in Teams may have not loaded
– Teams Admin Center functionalities may have not performed as expected
– Users may have been unable to view personal or channel calendar events<\/p>\n

SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may have also experienced some impact related to this issue.<\/p>\n

Final status: We\u2019ve completed an extended monitoring period without observing any further interruptions to our Microsoft 365 services related to this event. We\u2019ll continue working to finalize all outstanding mitigation efforts and will provide further updates within the forthcoming Post-Incident Report.<\/p>\n

Scope of impact: Users routed through the affected infrastructure were affected by this issue, however, impact could have varied depending on where users were hosted.<\/p>\n

Start time: Monday, June 5, 2023, at 2:12 PM UTC<\/p>\n

End time: Thursday, June 8, 2023, at 11:00 AM UTC<\/p>\n

Preliminary root cause: Further investigations are still on going and will be provided through the Post-Incident Report.<\/p>\n

Next steps:
– We\u2019re continuing our investigations and will provide a Post-Incident Report with further information.<\/p>\n

Due to the nature of these events, we will provide an initial Post-Incident Report by Friday, June 16, 2023, and regular updates to this document as our post-investigation work continues.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Outlook on the web \u3084\u305d\u306e\u4ed6\u306e\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Web \u4e0a\u306e Outlook \u307e\u305f\u306f\u305d\u306e\u4ed6\u306e Microsoft 365 \u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
\u30aa\u30f3\u30e9\u30a4\u30f3\u4ea4\u63db
– \u30e6\u30fc\u30b6\u30fc\u304c\u30a6\u30a7\u30d6\u4e0a\u306eOutlook\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f
– \u30e6\u30fc\u30b6\u30fc\u306f\u307e\u305f\u3001\u30a6\u30a7\u30d6\u4e0a\u306eOutlook\u3001Outlook\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3001\u304a\u3088\u3073Outlook\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u691c\u7d22\u6a5f\u80fd\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u306f\u307e\u305f\u3001Outlook\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u4f7f\u7528\u306b\u95a2\u3059\u308b\u554f\u984c\u3092\u7d4c\u9a13\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

Microsoft Teams
-\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u4f1a\u8b70\u3084\u30e9\u30a4\u30d6\u30a4\u30d9\u30f3\u30c8\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u554f\u984c\u304c\u3042\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u304c\u30e6\u30fc\u30b6\u30fc\u306e\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb \u30ab\u30fc\u30c9\u306e\u8aad\u307f\u8fbc\u307f\u306b\u554f\u984c\u304c\u3042\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u304c\u30d5\u30a1\u30a4\u30eb\u30ea\u30b9\u30c8\u306e\u8aad\u307f\u8fbc\u307f\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u304c\u65b0\u3057\u3044\u30c1\u30fc\u30e0\u3068\u30c1\u30e3\u30cd\u30eb\u3092\u4f5c\u6210\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u304c\u30a2\u30d7\u30ea\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u304c\u691c\u7d22\u306e\u5b9f\u884c\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u7ba1\u7406\u30dd\u30ea\u30b7\u30fc\u306e\u5909\u66f4\u304c\u6709\u52b9\u306b\u306a\u308b\u306e\u304c\u9045\u308c\u3066\u3044\u308b\u306e\u3092\u898b\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u62e1\u5f35\u6a5f\u80fd\u306e\u4f7f\u7528\u6642\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b
– \u30e6\u30fc\u30b6\u30fc\u304c\u6700\u65b0\u306e\u30d7\u30ec\u30bc\u30f3\u30b9\u60c5\u5831\u3092\u8868\u793a\u3057\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308b
– Teams \u30b0\u30e9\u30d5 API \u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– Teams \u306e [\u5272\u308a\u5f53\u3066] \u30bf\u30d6\u304c\u8aad\u307f\u8fbc\u307e\u308c\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– Teams \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e\u6a5f\u80fd\u304c\u671f\u5f85\u3069\u304a\u308a\u306b\u5b9f\u884c\u3055\u308c\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u304c\u500b\u4eba\u307e\u305f\u306f\u30c1\u30e3\u30f3\u30cd\u30eb\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u8868\u793a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

Microsoft 365\u306eSharePoint Online\u3001OneDrive for Business\u3001Microsoft Bookings\u3001Microsoft Power Auto\u3001Power Apps\u3082\u3001\u3053\u306e\u554f\u984c\u306b\u95a2\u9023\u3057\u3066\u4f55\u3089\u304b\u306e\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308b Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306e\u4e2d\u65ad\u306f\u898b\u3089\u308c\u305a\u3001\u5ef6\u9577\u3055\u308c\u305f\u76e3\u8996\u671f\u9593\u3092\u5b8c\u4e86\u3057\u307e\u3057\u305f\u3002\u672a\u89e3\u6c7a\u306e\u7de9\u548c\u7b56\u3092\u3059\u3079\u3066\u307e\u3068\u3081\u308b\u305f\u3081\u306b\u5f15\u304d\u7d9a\u304d\u53d6\u308a\u7d44\u307f\u3001\u4eca\u5f8c\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u30ec\u30dd\u30fc\u30c8\u3067\u3055\u3089\u306a\u308b\u66f4\u65b0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u7d4c\u7531\u3067\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3053\u306e\u554f\u984c\u306e\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u304c\u3001\u5f71\u97ff\u306f\u30e6\u30fc\u30b6\u30fc\u304c\u30db\u30b9\u30c8\u3055\u308c\u3066\u3044\u308b\u5834\u6240\u306b\u3088\u3063\u3066\u7570\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2023\u5e746\u67085\u65e5\u6708\u66dc\u65e5\u5348\u5f8c2\u664212\u5206UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 6 \u6708 8 \u65e5\u6728\u66dc\u65e5\u5348\u524d 11:00 UTC<\/p>\n

\u4e88\u5099\u7684\u306a\u6839\u672c\u539f\u56e0:\u3055\u3089\u306a\u308b\u8abf\u67fb\u306f\u307e\u3060\u9032\u884c\u4e2d\u3067\u3042\u308a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u30ec\u30dd\u30fc\u30c8\u3092\u901a\u3058\u3066\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u8abf\u67fb\u3092\u7d99\u7d9a\u3057\u3066\u304a\u308a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u306b\u8a73\u7d30\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u3089\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u6027\u8cea\u4e0a\u30012023\u5e746\u670816\u65e5\u91d1\u66dc\u65e5\u307e\u3067\u306b\u6700\u521d\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u30ec\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3001\u8abf\u67fb\u5f8c\u306e\u4f5c\u696d\u304c\u7d99\u7d9a\u3055\u308c\u308b\u306b\u3064\u308c\u3066\u3001\u3053\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u5b9a\u671f\u7684\u306b\u66f4\u65b0\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO572252 | Microsoft 365 suite | Can’t access Outlook on the web and other Microsoft services and featur […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1931","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1931"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1931\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1931"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1931"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}