{"id":2037,"date":"2023-06-21T01:00:26","date_gmt":"2023-06-20T16:00:26","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=2037"},"modified":"2023-06-21T01:30:12","modified_gmt":"2023-06-20T16:30:12","slug":"servicerestored-mo597738-microsoft-365-suite-users-in-europe-connecting-to-microsoft-365-services-using-the-zscaler-service-may-have-experienced-performance-issues","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-06-21-servicerestored-mo597738-microsoft-365-suite-users-in-europe-connecting-to-microsoft-365-services-using-the-zscaler-service-may-have-experienced-performance-issues","title":{"rendered":"[serviceRestored] MO597738 | Microsoft 365 suite | Users in Europe connecting to Microsoft 365 services using the Zscaler service may have experienced performance issues"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO597738 | Microsoft 365 suite | Users in Europe connecting to Microsoft 365 services using the Zscaler service may have experienced performance issues<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users in Europe connecting to Microsoft 365 services using the Zscaler service may have experienced slowness or delays.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>06\/20\/2023 15:40:20<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>06\/20\/2023 04:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>06\/20\/2023 12:09:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users in Europe connecting to Microsoft 365 services using the Zscaler service may have experienced performance issues<\/p>\n<p>  User impact: Users in Europe connecting to Microsoft 365 services using the Zscaler service may have experienced slowness or delays.<\/p>\n<p>  More info: For further updates on the Zscaler investigation please see: <a href=\"https:\/\/trust.zscaler.com\/zscaler.net\/posts\/15081\">trust.zscaler.com\/zscaler.net\/posts\/15081<\/a><\/p>\n<p>  Final status: We&#8217;ve confirmed through monitoring telemetry that the service has remained healthy and impact has not reoccurred.<\/p>\n<p>  Scope of impact: Any user in Europe attempting to access Microsoft 365 services through Zscaler may have been impacted.<\/p>\n<p>  Start time: Tuesday, June 20, 2023, at 4:00 AM UTC<\/p>\n<p>  End time: Tuesday, June 20, 2023, at 12:09 PM UTC<\/p>\n<p>  Root cause: We&#8217;re continuing to collaborate with Zscaler to identify and validate the root cause.<\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re collaborating with Zscaler to determine the underlying root cause and prevent similar issues from occurring again.<\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: Zscaler \u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3066 Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u7d9a\u3059\u308b\u30e8\u30fc\u30ed\u30c3\u30d1\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: Zscaler \u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3066 Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u7d9a\u3059\u308b\u30e8\u30fc\u30ed\u30c3\u30d1\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u901f\u5ea6\u4f4e\u4e0b\u307e\u305f\u306f\u9045\u5ef6\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: Zscaler \u8abf\u67fb\u306e\u6700\u65b0\u60c5\u5831\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002 <a href=\"https:\/\/trust.zscaler.com\/zscaler.net\/posts\/15081\">trust.zscaler.com\/zscaler.net\/posts\/15081<\/a><\/p>\n<p>  \u6700\u7d42\u72b6\u614b: \u30c6\u30ec\u30e1\u30c8\u30ea\u306e\u76e3\u8996\u3092\u901a\u3058\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u6b63\u5e38\u306a\u72b6\u614b\u3092\u7dad\u6301\u3057\u3001\u5f71\u97ff\u304c\u518d\u767a\u3057\u3066\u3044\u306a\u3044\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: Zscaler \u3092\u4ecb\u3057\u3066 Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u30e8\u30fc\u30ed\u30c3\u30d1\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2023 \u5e74 6 \u6708 20 \u65e5\u706b\u66dc\u65e5\u5348\u524d 4:00 UTC<\/p>\n<p>  \u7d42\u4e86\u6642\u523b: 2023 \u5e74 6 \u6708 20 \u65e5\u706b\u66dc\u65e5\u5348\u5f8c 12:09 UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u6839\u672c\u539f\u56e0\u306e\u7279\u5b9a\u3068\u691c\u8a3c\u306e\u305f\u3081\u306b\u3001\u5f15\u304d\u7d9a\u304d Zscaler \u3068\u5354\u529b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; Zscaler \u3068\u5354\u529b\u3057\u3066\u3001\u6839\u672c\u7684\u306a\u6839\u672c\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3001\u540c\u69d8\u306e\u554f\u984c\u306e\u518d\u767a\u3092\u9632\u6b62\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u3053\u308c\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO597738 | Microsoft 365 suite | Users in Europe connecting to Microsoft 365 services using the Zscaler servic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2037","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=2037"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2037\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=2037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=2037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=2037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}