{"id":2108,"date":"2023-06-23T07:01:34","date_gmt":"2023-06-22T22:01:34","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=2108"},"modified":"2023-06-23T07:15:22","modified_gmt":"2023-06-22T22:15:22","slug":"servicerestored-ex602369-exchange-online-users-cant-send-email-messages-to-microsoft-com-users-and-get-an-non-delivery-report-ndr","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-06-23-servicerestored-ex602369-exchange-online-users-cant-send-email-messages-to-microsoft-com-users-and-get-an-non-delivery-report-ndr","title":{"rendered":"[serviceRestored] EX602369 | Exchange Online | Users can\u2019t send email messages to Microsoft.com users and get an Non-Delivery Report (NDR)"},"content":{"rendered":"
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EX602369 | Exchange Online | Users can\u2019t send email messages to Microsoft.com users and get an Non-Delivery Report (NDR)<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers couldn’t send email messages to Microsoft.com users and got an NDR.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/22\/2023 21:37:19<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/22\/2023 19:05:00<\/td>\n<\/tr>\n
End Time<\/th>\n06\/22\/2023 20:42:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to send email messages to Microsoft.com users and get an Non-Delivery Report (NDR)<\/p>\n

User impact: Users may have been unable to send email messages to Microsoft.com users and got an NDR.<\/p>\n

Final status: We’ve determined that a service update had affected a subset of service infrastructure that facilitates inbound email messages to the Microsoft domain. The update caused the subset of service infrastructure to drop below our manageable service performance thresholds, resulting in impact. After removing the affected subset of service infrastructure from service, we’ve internally validated that the issue is resolved. <\/p>\n

Scope of impact: This issue affected any user that was attempting to send email to Microsoft.com users. <\/p>\n

Start time: Thursday, June 22, 2023, at 7:05 PM UTC<\/p>\n

End time: Thursday, June 22, 2023, at 8:42 PM UTC<\/p>\n

Root cause: A service update affected a subset service infrastructure that facilitates inbound email messages to the Microsoft domain, resulting in impact. <\/p>\n

Next steps:
– We’re further analyzing the offending service update to better understand why impact was produced and so we can help identify similar problems during out testing and validation processes. <\/p>\n

This is the final update for this event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c Microsoft.com \u30e6\u30fc\u30b6\u30fc\u306b\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3067\u304d\u305a\u3001\u914d\u4fe1\u4e0d\u80fd\u30ec\u30dd\u30fc\u30c8 (NDR) \u3092\u53d6\u5f97\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u304c Microsoft.com \u30e6\u30fc\u30b6\u306b\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3067\u304d\u305a\u3001NDR \u3092\u53d6\u5f97\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u72b6\u614b: \u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u304c\u3001Microsoft \u30c9\u30e1\u30a4\u30f3\u3078\u306e\u53d7\u4fe1\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5bb9\u6613\u306b\u3059\u308b\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u305f\u3053\u3068\u304c\u78ba\u8a8d\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u66f4\u65b0\u306b\u3088\u308a\u3001\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u304c\u7ba1\u7406\u53ef\u80fd\u306a\u30b5\u30fc\u30d3\u30b9 \u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u3057\u304d\u3044\u5024\u3092\u4e0b\u56de\u308a\u3001\u305d\u306e\u7d50\u679c\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u3092\u30b5\u30fc\u30d3\u30b9\u304b\u3089\u524a\u9664\u3057\u305f\u5f8c\u3001\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u5185\u90e8\u7684\u306b\u691c\u8a3c\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Microsoft.com \u30e6\u30fc\u30b6\u30fc\u306b\u96fb\u5b50\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3057\u3088\u3046\u3068\u3057\u305f\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2023\u5e746\u670822\u65e5\u6728\u66dc\u65e5\u3001\u5348\u5f8c7\u664205\u5206UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 6 \u6708 22 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 8 \u6642 42 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u306b\u3088\u308a\u3001Microsoft \u30c9\u30e1\u30a4\u30f3\u3078\u306e\u53d7\u4fe1\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5bb9\u6613\u306b\u3059\u308b\u30b5\u30d6\u30bb\u30c3\u30c8 \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u304c\u5f71\u97ff\u3092\u53d7\u3051\u3001\u305d\u306e\u7d50\u679c\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u5f71\u97ff\u304c\u767a\u751f\u3057\u305f\u7406\u7531\u3092\u3088\u308a\u3088\u304f\u7406\u89e3\u3057\u3001\u30c6\u30b9\u30c8\u304a\u3088\u3073\u691c\u8a3c\u30d7\u30ed\u30bb\u30b9\u4e2d\u306b\u540c\u69d8\u306e\u554f\u984c\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u554f\u984c\u306e\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u3092\u3055\u3089\u306b\u5206\u6790\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX602369 | Exchange Online | Users can\u2019t send email messages to Microsoft.com users and get an Non-Delivery Re […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2108","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=2108"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2108\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=2108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=2108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=2108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}