{"id":2552,"date":"2023-07-25T07:01:08","date_gmt":"2023-07-24T22:01:08","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=2552"},"modified":"2023-07-25T07:07:18","modified_gmt":"2023-07-24T22:07:18","slug":"servicerestored-sp659992-sharepoint-online-users-are-unable-to-access-sharepoint-online-and-onedrive-for-business","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-07-25-servicerestored-sp659992-sharepoint-online-users-are-unable-to-access-sharepoint-online-and-onedrive-for-business","title":{"rendered":"[serviceRestored] SP659992 | SharePoint Online | Users are unable to access SharePoint Online and OneDrive for Business"},"content":{"rendered":"
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SP659992 | SharePoint Online | Users are unable to access SharePoint Online and OneDrive for Business<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers were unable to access SharePoint Online and OneDrive for Business.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/24\/2023 21:26:15<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/24\/2023 19:08:00<\/td>\n<\/tr>\n
End Time<\/th>\n07\/24\/2023 19:18:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users are unable to access SharePoint Online and OneDrive for Business<\/p>\n

User impact: Users were unable to access SharePoint Online and OneDrive for Business.<\/p>\n

More info: Users may have seen a certificate error when attempting to access SharePoint Online and OneDrive for Business. Users may also have been unable to access or present files within Microsoft Teams.<\/p>\n

Final status: We identified that a configuration issue within a recent certificate update resulted in users receiving errors when attempting to access the service. Our monitoring automatically detected the issue and took immediate action to mitigate impact. After extended monitoring, we’ve determined that no additional actions are required and that the issue is now resolved. <\/p>\n

Scope of impact: Any user may have experienced impact if attempting to access the service during the impact timeframe. <\/p>\n

Start time: Monday, July 24, 2023, at 7:08 PM UTC<\/p>\n

End time: Monday, July 24, 2023, at 7:18 PM UTC<\/p>\n

Preliminary root cause: A configuration issue within a recent certificate update resulted in users receiving errors when attempting to access the service. <\/p>\n

Next steps:
– We’re reviewing our certificate update processes to prevent similar problems from happening again.
– We’re also reviewing how the misconfiguration was included in the certificate update. <\/p>\n

We\u2019ll publish a post-incident report within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u304a\u3088\u3073 OneDrive for Business \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044<\/p>\n

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\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u306e\u671f\u9593\u4e2d\u306b\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u7d4c\u9a13\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2023\u5e747\u670824\u65e5\u6708\u66dc\u65e5\u3001\u5348\u5f8c7\u664208\u5206UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 7 \u6708 24 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 7:18 UTC<\/p>\n

\u4e88\u5099\u7684\u306a\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u8a3c\u660e\u66f8\u306e\u66f4\u65b0\u5185\u306e\u69cb\u6210\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u305f\u3068\u304d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u306f 5 \u55b6\u696d\u65e5\u4ee5\u5185\u306b\u516c\u958b\u3055\u308c\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

SP659992 | SharePoint Online | Users are unable to access SharePoint Online and OneDrive for Business Status s […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2552","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=2552"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2552\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=2552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=2552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=2552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}