{"id":2771,"date":"2023-08-10T03:00:44","date_gmt":"2023-08-09T18:00:44","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=2771"},"modified":"2023-08-10T03:15:31","modified_gmt":"2023-08-09T18:15:31","slug":"servicerestored-cs666481-microsoft-defender-for-cloud-apps-users-may-be-unable-to-sign-in-to-their-cloud-apps-with-conditional-access-app-control-caac","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-08-10-servicerestored-cs666481-microsoft-defender-for-cloud-apps-users-may-be-unable-to-sign-in-to-their-cloud-apps-with-conditional-access-app-control-caac","title":{"rendered":"[serviceRestored] CS666481 | Microsoft Defender for Cloud Apps | Users may be unable to sign in to their cloud apps with Conditional Access App Control (CAAC)"},"content":{"rendered":"
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CS666481 | Microsoft Defender for Cloud Apps | Users may be unable to sign in to their cloud apps with Conditional Access App Control (CAAC)<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to sign in to their cloud apps with CAAC.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/09\/2023 17:37:18<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/09\/2023 13:40:00<\/td>\n<\/tr>\n
End Time<\/th>\n08\/09\/2023 14:30:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to sign into their cloud apps with Conditional Access App Control (CAAC)<\/p>\n

User impact: Users may have been unable to sign into their cloud apps with CAAC.<\/p>\n

More info: Users may have encountered a white loading page displaying the continuous message “Getting ready..” while attempting to sign in.<\/p>\n

Final status: Our internal monitoring system alerted us to an issue in which users may have been unable to sign into their cloud apps with CAAC. We’ve identified that a portion of infrastructure responsible for logging into Microsoft Defender for Cloud Apps was experiencing performance issues which prevented users from accessing the apps. We’ve applied service optimization procedures on the impacted portion of infrastructure, and confirmed with monitoring telemetry that access to the service is restored and the impact is remediated. <\/p>\n

Scope of impact: Users hosted on the affected infrastructure that were trying to login to cloud apps with CAAC may have been impacted. <\/p>\n

Start time: Wednesday, August 9, 2023, at 1:40 PM UTC<\/p>\n

End time: Wednesday, August 9, 2023, at 2:30 PM UTC<\/p>\n

Root cause: A portion of infrastructure responsible for logging into Microsoft Defender for Cloud Apps was experiencing performance issues which prevented users from accessing the apps.<\/p>\n

Next steps:
– We\u2019re investigating methods for improved performance and potential automated recovery options to reduce or avoid similar impact in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c\u30a2\u30d7\u30ea\u306e\u6761\u4ef6\u4ed8\u304d\u30a2\u30af\u30bb\u30b9\u5236\u5fa1 (CAAC) \u3092\u4f7f\u7528\u3057\u3066\u30af\u30e9\u30a6\u30c9 \u30a2\u30d7\u30ea\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c CAAC \u3092\u4f7f\u7528\u3057\u3066\u30af\u30e9\u30a6\u30c9 \u30a2\u30d7\u30ea\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30b5\u30a4\u30f3\u30a4\u30f3\u306e\u8a66\u884c\u4e2d\u306b “\u6e96\u5099\u4e2d\u3067\u3059..” \u3068\u3044\u3046\u7d99\u7d9a\u7684\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8868\u793a\u3059\u308b\u767d\u3044\u8aad\u307f\u8fbc\u307f\u30da\u30fc\u30b8\u306b\u906d\u9047\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u5185\u90e8\u76e3\u8996\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u3001\u30e6\u30fc\u30b6\u30fc\u304c CAAC \u3092\u4f7f\u7528\u3057\u3066\u30af\u30e9\u30a6\u30c9 \u30a2\u30d7\u30ea\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308b\u554f\u984c\u304c\u8b66\u544a\u3055\u308c\u307e\u3057\u305f\u3002Microsoft Defender for Cloud Apps \u3078\u306e\u30ed\u30b0\u30a4\u30f3\u3092\u62c5\u5f53\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u78ba\u8a8d\u3055\u308c\u307e\u3057\u305f\u3002\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u90e8\u5206\u306b\u30b5\u30fc\u30d3\u30b9\u6700\u9069\u5316\u624b\u9806\u3092\u9069\u7528\u3057\u3001\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3057\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304c\u5fa9\u5143\u3055\u308c\u3001\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3067\u30db\u30b9\u30c8\u3055\u308c\u3066\u3044\u3066\u3001CAAC \u3092\u4f7f\u7528\u3057\u3066\u30af\u30e9\u30a6\u30c9 \u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 8 \u6708 9 \u65e5\u6c34\u66dc\u65e5\u5348\u5f8c 1 \u6642 40 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u9593: 2023 \u5e74 8 \u6708 9 \u65e5\u6c34\u66dc\u65e5\u5348\u5f8c 2 \u6642 30 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft Defender for Cloud Apps \u3078\u306e\u30ed\u30b0\u30a4\u30f3\u3092\u62c5\u5f53\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u65b9\u6cd5\u3068\u3001\u5c06\u6765\u7684\u306b\u540c\u69d8\u306e\u5f71\u97ff\u3092\u8efd\u6e1b\u307e\u305f\u306f\u56de\u907f\u3059\u308b\u305f\u3081\u306e\u6f5c\u5728\u7684\u306a\u81ea\u52d5\u56de\u5fa9\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CS666481 | Microsoft Defender for Cloud Apps | Users may be unable to sign in to their cloud apps with Conditi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2771","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=2771"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2771\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=2771"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=2771"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=2771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}