{"id":2803,"date":"2023-08-12T00:00:56","date_gmt":"2023-08-11T15:00:56","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=2803"},"modified":"2023-08-12T00:15:34","modified_gmt":"2023-08-11T15:15:34","slug":"servicerestored-ex666988-exchange-online-some-users-may-have-been-unable-to-access-their-mailbox-using-the-imap4-connection-method-within-exchange-online","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-08-12-servicerestored-ex666988-exchange-online-some-users-may-have-been-unable-to-access-their-mailbox-using-the-imap4-connection-method-within-exchange-online","title":{"rendered":"[serviceRestored] EX666988 | Exchange Online | Some users may have been unable to access their mailbox using the IMAP4 connection method within Exchange Online"},"content":{"rendered":"
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EX666988 | Exchange Online | Some users may have been unable to access their mailbox using the IMAP4 connection method within Exchange Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access their mailbox using the IMAP4 connection method within Exchange Online.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/11\/2023 14:34:24<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/10\/2023 18:35:00<\/td>\n<\/tr>\n
End Time<\/th>\n08\/11\/2023 14:11:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may have been unable to access their mailbox using the IMAP4 connection method within Exchange Online<\/p>\n

User impact: Users may have been unable to access their mailbox using the IMAP4 connection method within Exchange Online.<\/p>\n

More info: All other connection methods were unaffected by this issue. <\/p>\n

Final status: The fix has successfully completed and previously affected users have confirmed that impact has been resolved.<\/p>\n

Scope of impact: Impact was specific to users hosted through the affected infrastructure and may have impacted any user attempting to access their mailbox using the Internet Message Access Protocol (IMAP4) connection method within Exchange Online.<\/p>\n

Start time: Thursday, August 10, 2023 at 6:35 PM UTC<\/p>\n

End time: Friday, August 11, 2023 at 2:11 PM UTC<\/p>\n

Root cause: A configuration issue within a recent change to enhance the user experience to the IMAP4 connection method, was inadvertently causing access issues to users’ mailboxes.<\/p>\n

Next steps:
– We’re reviewing our IMAP4 configuration update procedures to help prevent this problem from happening again.<\/p>\n

This is the final update for this event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u5185\u3067 IMAP4 \u63a5\u7d9a\u65b9\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Exchange Online \u5185\u3067 IMAP4 \u63a5\u7d9a\u65b9\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u4ed6\u306e\u3059\u3079\u3066\u306e\u63a5\u7d9a\u65b9\u6cd5\u306f\u3001\u3053\u306e\u554f\u984c\u306e\u5f71\u97ff\u3092\u53d7\u3051\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u4fee\u6b63\u306f\u6b63\u5e38\u306b\u5b8c\u4e86\u3057\u3001\u4ee5\u524d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u5f71\u97ff\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30db\u30b9\u30c8\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3042\u308a\u3001Exchange Online \u5185\u306e\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8 \u30e1\u30c3\u30bb\u30fc\u30b8 \u30a2\u30af\u30bb\u30b9 \u30d7\u30ed\u30c8\u30b3\u30eb (IMAP4) \u63a5\u7d9a\u65b9\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2023\u5e748\u670810\u65e5\u6728\u66dc\u65e5\u5348\u5f8c6\u664235\u5206UTC<\/p>\n

\u7d42\u4e86\u6642\u9593: 2023\u5e748\u670811\u65e5\u91d1\u66dc\u65e5\u5348\u5f8c2\u664211\u5206UTC<\/p>\n

\u6839\u672c\u539f\u56e0: IMAP4 \u63a5\u7d9a\u65b9\u6cd5\u306b\u5bfe\u3059\u308b\u30e6\u30fc\u30b6\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u6700\u8fd1\u306e\u5909\u66f4\u5185\u306e\u69cb\u6210\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u306e\u554f\u984c\u304c\u8aa4\u3063\u3066\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u3053\u306e\u554f\u984c\u306e\u518d\u767a\u3092\u9632\u3050\u305f\u3081\u306b\u3001IMAP4 \u69cb\u6210\u306e\u66f4\u65b0\u624b\u9806\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u306f\u4eca\u56de\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX666988 | Exchange Online | Some users may have been unable to access their mailbox using the IMAP4 connectio […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2803","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=2803"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/2803\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=2803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=2803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=2803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}