{"id":2857,"date":"2023-08-17T10:01:15","date_gmt":"2023-08-17T01:01:15","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=2857"},"modified":"2023-08-17T10:11:27","modified_gmt":"2023-08-17T01:11:27","slug":"servicerestored-mg668260-microsoft-managed-desktop-admins-may-see-unexpected-crash-diagnostics-in-microsoft-managed-desktop-device-reliability-reports","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-08-17-servicerestored-mg668260-microsoft-managed-desktop-admins-may-see-unexpected-crash-diagnostics-in-microsoft-managed-desktop-device-reliability-reports","title":{"rendered":"[serviceRestored] MG668260 | Microsoft Managed Desktop | Admins may see unexpected crash diagnostics in Microsoft Managed Desktop device reliability reports"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MG668260 | Microsoft Managed Desktop | Admins may see unexpected crash diagnostics in Microsoft Managed Desktop device reliability reports<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Admins may have seen unexpected crash diagnostics in Microsoft Managed Desktop device reliability reports.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>08\/17\/2023 00:53:34<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>08\/09\/2023 00:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>08\/14\/2023 23:32:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Admins may see unexpected crash diagnostics in Microsoft Managed Desktop device reliability reports<\/p>\n<p>  User impact: Admins may have seen unexpected crash diagnostics in Microsoft Managed Desktop device reliability reports.<\/p>\n<p>  More info: Specifically, device reliability reports may not have contained crash information from August 8, 2023 to August 15, 2023. The affected crash information is associated with blue screen (STOP errors) and User Mode crash data. Because of the issue,   drill downs that show Failure Module names and versions may show as blank.<\/p>\n<p>  Final status: An issue with a recent service deployment caused problems with the part of the Microsoft Managed Desktop service responsible for reliability report processing. We&#8217;ve reverted the update and verified that all reliability data is processing as expected   now, however report data between August 8, 2023 to August 15, 2023 may not be complete. Additional details are outlined in the More Info section of this communication.<\/p>\n<p>  Scope of impact: This issue may have potentially affected any admins viewing Microsoft Managed Desktop device reliability reports.<\/p>\n<p>  Start time: Wednesday, August 9, 2023, at 12:00 AM UTC<\/p>\n<p>  End time: Monday, August 14, 2023, at 11:32 PM UTC<\/p>\n<p>  Root cause: A recent service update for how crash diagnostics were processed caused issues with device reliability reports.<\/p>\n<p>  Next steps: <br \/>  &#8211; We&#8217;re reviewing our service update procedures to refine our monitoring and detection methods to help us more quickly identify and respond to similar issues in the future.<\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u7ba1\u7406\u8005\u306f\u3001Microsoft \u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30c7\u30d0\u30a4\u30b9\u306e\u4fe1\u983c\u6027\u30ec\u30dd\u30fc\u30c8\u3067\u4e88\u671f\u3057\u306a\u3044\u30af\u30e9\u30c3\u30b7\u30e5\u8a3a\u65ad\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u306f\u3001Microsoft \u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30c7\u30d0\u30a4\u30b9\u306e\u4fe1\u983c\u6027\u30ec\u30dd\u30fc\u30c8\u3067\u4e88\u671f\u3057\u306a\u3044\u30af\u30e9\u30c3\u30b7\u30e5\u8a3a\u65ad\u3092\u78ba\u8a8d\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u5177\u4f53\u7684\u306b\u306f\u3001\u30c7\u30d0\u30a4\u30b9\u306e\u4fe1\u983c\u6027\u30ec\u30dd\u30fc\u30c8\u306b\u306f\u30012023 \u5e74 8 \u6708 8 \u65e5\u304b\u3089 2023 \u5e74 8 \u6708 15 \u65e5\u307e\u3067\u306e\u30af\u30e9\u30c3\u30b7\u30e5\u60c5\u5831\u304c\u542b\u307e\u308c\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30af\u30e9\u30c3\u30b7\u30e5\u60c5\u5831\u306f\u3001\u30d6\u30eb\u30fc\u30b9\u30af\u30ea\u30fc\u30f3(STOP\u30a8\u30e9\u30fc)\u304a\u3088\u3073\u30e6\u30fc\u30b6\u30fc\u30e2\u30fc\u30c9\u30af\u30e9\u30c3\u30b7\u30e5\u30c7\u30fc\u30bf\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u554f\u984c\u306e\u305f\u3081\u3001\u969c\u5bb3\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u540d\u524d\u3068\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u8868\u793a\u3059\u308b\u30c9\u30ea\u30eb\u30c0\u30a6\u30f3\u304c\u7a7a\u767d\u3067\u8868\u793a\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6700\u7d42\u72b6\u614b: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u5c55\u958b\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u4fe1\u983c\u6027\u30ec\u30dd\u30fc\u30c8\u306e\u51e6\u7406\u3092\u62c5\u5f53\u3059\u308b Microsoft \u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30b5\u30fc\u30d3\u30b9\u306e\u4e00\u90e8\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002\u66f4\u65b0\u3092\u5143\u306b\u623b\u3057\u3001\u3059\u3079\u3066\u306e\u4fe1\u983c\u6027\u30c7\u30fc\u30bf\u304c\u671f\u5f85\u3069\u304a\u308a\u306b\u51e6\u7406\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u304c\u30012023 \u5e74 8 \u6708 8 \u65e5\u304b\u3089 2023 \u5e74 8 \u6708 15 \u65e5\u307e\u3067\u306e\u30ec\u30dd\u30fc\u30c8 \u30c7\u30fc\u30bf\u306f\u5b8c\u5168\u3067\u306f\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u300c\u8a73\u7d30\u60c5\u5831\u300d\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u6982\u8aac\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Microsoft \u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30c7\u30d0\u30a4\u30b9\u306e\u4fe1\u983c\u6027\u30ec\u30dd\u30fc\u30c8\u3092\u8868\u793a\u3059\u308b\u7ba1\u7406\u8005\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u523b: 2023 \u5e74 8 \u6708 9 \u65e5\u6c34\u66dc\u65e5 12:00 UTC<\/p>\n<p>  \u7d42\u4e86\u6642\u9593: 2023 \u5e74 8 \u6708 14 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 11 \u6642 32 \u5206 (UTC)<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u30af\u30e9\u30c3\u30b7\u30e5\u8a3a\u65ad\u306e\u51e6\u7406\u65b9\u6cd5\u306b\u95a2\u3059\u308b\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u308a\u3001\u30c7\u30d0\u30a4\u30b9\u306e\u4fe1\u983c\u6027\u30ec\u30dd\u30fc\u30c8\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; 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