{"id":3033,"date":"2023-08-31T20:01:07","date_gmt":"2023-08-31T11:01:07","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3033"},"modified":"2023-08-31T20:13:00","modified_gmt":"2023-08-31T11:13:00","slug":"servicerestored-ex671920-exchange-online-users-may-have-been-intermittently-unable-to-connect-to-the-exchange-online-service-from-the-outlook-desktop-app","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-08-31-servicerestored-ex671920-exchange-online-users-may-have-been-intermittently-unable-to-connect-to-the-exchange-online-service-from-the-outlook-desktop-app","title":{"rendered":"[serviceRestored] EX671920 | Exchange Online | Users may have been intermittently unable to connect to the Exchange Online service from the Outlook desktop app"},"content":{"rendered":"
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EX671920 | Exchange Online | Users may have been intermittently unable to connect to the Exchange Online service from the Outlook desktop app<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been intermittently unable to connect to the Exchange Online service from the Outlook desktop app.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/31\/2023 10:24:16<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/30\/2023 09:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n08\/31\/2023 05:20:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may have been intermittently unable to connect to the Exchange Online service from the Outlook desktop app<\/p>\n

User impact: Users may have been intermittently unable to connect to the Exchange Online service from the Outlook desktop app.<\/p>\n

More info: Impacted users may have observed that the Outlook desktop app launched but failed to connect to Exchange Online. As a result, users couldn\u2019t send or receive email messages. Affected users may have been able to circumvent the issue by relaunching the Outlook desktop app after the problem occurred, or by using alternate connection methods, such as Outlook on the web.<\/p>\n

Users may have seen the following status messages in the Outlook desktop app:
“Limited connectivity”
“Disconnected”<\/p>\n

Final status: We’ve successfully verified through our back-end telemetry that the revert was successful and have confirmed after a period of monitoring the environment that impact is remediated.<\/p>\n

Scope of impact: Any users that attempted to access their email from the Outlook desktop app, may have been intermittently impacted.<\/p>\n

Start time: Wednesday, August 30, 2023, at 9:00 AM UTC<\/p>\n

End time: Thursday, August 31, 2023, at 5:20 AM UTC<\/p>\n

Root cause: A recent standard service update, intended to improve the performance of the Messaging API (MAPI) connection method inadvertently contained a regression, which resulted in intermittent connection issues to the Exchange Online service from the Outlook desktop app.<\/p>\n

Next steps:
– We’re reviewing our update procedures to better identify similar issues during our development and testing cycles.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u304b\u3089 Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u304b\u3089 Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u304c\u8d77\u52d5\u3057\u305f\u304c\u3001Exchange Online \u3078\u306e\u63a5\u7d9a\u306b\u5931\u6557\u3057\u305f\u3053\u3068\u306b\u6c17\u4ed8\u3044\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u53d7\u4fe1\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u554f\u984c\u306e\u767a\u751f\u5f8c\u306b Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3092\u518d\u8d77\u52d5\u3059\u308b\u304b\u3001Outlook on the web \u306a\u3069\u306e\u4ee3\u66ff\u63a5\u7d9a\u65b9\u6cd5\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u984c\u3092\u56de\u907f\u3067\u304d\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u6b21\u306e\u30b9\u30c6\u30fc\u30bf\u30b9 \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u898b\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
\u300c\u5236\u9650\u3055\u308c\u305f\u63a5\u7d9a\u300d
\u300c\u5207\u65ad\u300d<\/p>\n

\u6700\u7d42\u7684\u306a\u72b6\u614b: \u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u306e\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u4f7f\u7528\u3057\u3066\u3001\u5143\u306b\u623b\u3059\u3053\u3068\u304c\u6210\u529f\u3057\u305f\u3053\u3068\u3092\u6b63\u5e38\u306b\u78ba\u8a8d\u3057\u3001\u74b0\u5883\u3092\u76e3\u8996\u3057\u305f\u5f8c\u3001\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u304b\u3089\u96fb\u5b50\u30e1\u30fc\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u65ad\u7d9a\u7684\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 8 \u6708 30 \u65e5\u6c34\u66dc\u65e5 9:00 UTC<\/p>\n

\u7d42\u4e86\u6642\u9593: 2023 \u5e74 8 \u6708 31 \u65e5\u6728\u66dc\u65e5\u5348\u524d 5:20 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0 API (MAPI) \u63a5\u7d9a\u65b9\u6cd5\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u6a19\u6e96\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3001\u8aa4\u3063\u3066\u56de\u5e30\u304c\u542b\u307e\u308c\u3066\u3044\u305f\u305f\u3081\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u304b\u3089 Exchange Online \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u63a5\u7d9a\u304c\u65ad\u7d9a\u7684\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u958b\u767a\u304a\u3088\u3073\u30c6\u30b9\u30c8\u30b5\u30a4\u30af\u30eb\u4e2d\u306b\u540c\u69d8\u306e\u554f\u984c\u3092\u3088\u308a\u9069\u5207\u306b\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u66f4\u65b0\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX671920 | Exchange Online | Users may have been intermittently unable to connect to the Exchange Online servi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3033","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=3033"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3033\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=3033"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=3033"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=3033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}