{"id":304,"date":"2023-02-03T13:00:50","date_gmt":"2023-02-03T04:00:50","guid":{"rendered":"https:\/\/m365jp.tk\/?p=304"},"modified":"2023-02-03T13:15:55","modified_gmt":"2023-02-03T04:15:55","slug":"servicerestored-ex509554-exchange-online-users-thumbnail-photos-fail-to-display-in-the-outlook-desktop-client","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-02-03-servicerestored-ex509554-exchange-online-users-thumbnail-photos-fail-to-display-in-the-outlook-desktop-client","title":{"rendered":"[serviceRestored] EX509554 | Exchange Online | Users’ thumbnail photos fail to display in the Outlook desktop client"},"content":{"rendered":"
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EX509554 | Exchange Online | Users’ thumbnail photos fail to display in the Outlook desktop client<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
Event Type<\/th>\nUpdate<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ thumbnail photos failed to display in the Outlook desktop client.<\/td>\n<\/tr>\n
Last Updated<\/th>\n2\/3\/2023 3:46:19 AM<\/td>\n<\/tr>\n
Start Time<\/th>\n1\/24\/2023 9:49:00 AM<\/td>\n<\/tr>\n
End Time<\/th>\n2\/3\/2023 3:38:29 AM<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users’ thumbnail photos fail to display in the Outlook desktop client<\/p>\n

User impact: Users’ thumbnail photos failed to display in the Outlook desktop client.<\/p>\n

Final status: We validated the fix for the API source of user profile photo requests and deployed it to the affected environment. We confirmed through internal telemetry and with affected users that the impact was remediated.<\/p>\n

Scope of impact: Users’ thumbnail photos may have failed to display in the Outlook desktop client if they were serviced by the affected infrastructure.<\/p>\n

Start time: Tuesday, January 24, 2023, at 9:49 AM UTC<\/p>\n

End time: Thursday, February 2, 2023, at 9:25 AM UTC<\/p>\n

Root cause: A recent change, which was intended to utilize a new API source for requests for user profile photos to be routed, was causing thumbnail photos to fail to display in the Outlook desktop client.<\/p>\n

Next steps:
– We’re reviewing our service update procedures to help better prevent similar API issues prior to their deployment.?<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

\u6a5f\u68b0\u7ffb\u8a33<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306e\u30b5\u30e0\u30cd\u30a4\u30eb\u5199\u771f\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u8868\u793a\u3055\u308c\u306a\u3044<\/p>\n

\u5f71\u97ff:\u30e6\u30fc\u30b6\u306e\u30b5\u30e0\u30cd\u30a4\u30eb\u5199\u771f\u3092 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u8868\u793a\u3067\u304d\u306a\u3044\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u30e6\u30fc\u30b6\u30fc \u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u5199\u771f\u8981\u6c42\u306e API \u30bd\u30fc\u30b9\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u691c\u8a3c\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u306b\u30c7\u30d7\u30ed\u30a4\u3057\u307e\u3057\u305f\u3002\u5185\u90e8\u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u3092\u901a\u3058\u3066\u3001\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u30e6\u30fc\u30b6\u30fc\u306e\u30b5\u30e0\u30cd\u30a4\u30eb\u5199\u771f\u304c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3066\u3044\u305f\u5834\u5408\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2023 \u5e74 1 \u6708 24 \u65e5\u706b\u66dc\u65e5\u5348\u524d 9:49 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 2 \u6708 2 \u65e5\u6728\u66dc\u65e5\u5348\u524d 9:25 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u30e6\u30fc\u30b6\u30fc \u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u5199\u771f\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u8981\u6c42\u306b\u65b0\u3057\u3044 API \u30bd\u30fc\u30b9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30b5\u30e0\u30cd\u30a4\u30eb\u5199\u771f\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30c7\u30d7\u30ed\u30a4\u524d\u306b\u540c\u69d8\u306e API \u306e\u554f\u984c\u3092\u3088\u308a\u9069\u5207\u306b\u9632\u6b62\u3059\u308b\u305f\u3081\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX509554 | Exchange Online | Users’ thumbnail photos fail to display in the Outlook desktop client Statu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-304","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/304\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=304"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}