{"id":3113,"date":"2023-09-07T07:00:55","date_gmt":"2023-09-06T22:00:55","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3113"},"modified":"2023-09-07T07:06:55","modified_gmt":"2023-09-06T22:06:55","slug":"servicedegradation-ex637339-exchange-online-some-users-email-with-attachments-sent-from-outlook-for-mac-may-be-delivered-without-attachments-5","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-09-07-servicedegradation-ex637339-exchange-online-some-users-email-with-attachments-sent-from-outlook-for-mac-may-be-delivered-without-attachments-5","title":{"rendered":"[serviceDegradation] EX637339 | Exchange Online | Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments"},"content":{"rendered":"
\n
\n
\n\n\n\n
EX637339 | Exchange Online | Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ email with attachments sent from Outlook for Mac may be delivered without attachments.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/06\/2023 21:36:55<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/11\/2023 15:58:51<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments<\/p>\n

User impact: Users’ email with attachments sent from Outlook for Mac may be delivered without attachments.<\/p>\n

More info: Users can verify if they\u2019ve encountered this problem in Outlook for Mac by reviewing their Sent Items to validate if a sent message contains an attachment. If users don’t see the attachment, they can reply to the message in their Sent Items folder to reattach and send the message again.<\/p>\n

Current status: We\u2019ve confirmed that the temporary workaround has been applied to all affected environments and is available for download as the latest Outlook for Mac client version. This workaround will prevent an email message with an attachment from appearing sent if the attachment removal scenario occurs and instead save a copy to a user’s Drafts folder. The user may then be able to resend the message successfully with the attachment from that folder. Additionally, we\u2019re reviewing local reproduction data of this complex impact scenario to isolate the underlying cause of the problem and formulate remediation actions for full resolution. In parallel, we\u2019re validating potential supplemental fixes that may help relieve portions of impact while we continue our investigation into the underlying cause. <\/p>\n

Scope of impact: This issue is specific to a very small percentage of users’ email with attachments sent from Outlook for Mac.<\/p>\n

Start time: Monday, July 10, 2023, at 8:08 PM UTC<\/p>\n

Root cause: A conflict occurring with how our service detects attachment IDs before sending email in Outlook for Mac is resulting in the service removing attachments on sending email.<\/p>\n

Next update by: Monday, September 11, 2023, at 10:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u304c\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306a\u3057\u3067\u914d\u4fe1\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff: Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u30e6\u30fc\u30b6\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u304c\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306a\u3057\u3067\u914d\u4fe1\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u9001\u4fe1\u6e08\u307f\u30a2\u30a4\u30c6\u30e0\u3092\u78ba\u8a8d\u3057\u3066\u3001\u9001\u4fe1\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001Outlook for Mac \u3067\u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u306f\u3001[\u9001\u4fe1\u6e08\u307f\u30a2\u30a4\u30c6\u30e0] \u30d5\u30a9\u30eb\u30c0\u30fc\u5185\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u8fd4\u4fe1\u3057\u3066\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u518d\u6dfb\u4ed8\u3057\u3066\u518d\u5ea6\u9001\u4fe1\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u4e00\u6642\u7684\u306a\u56de\u907f\u7b56\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u74b0\u5883\u306b\u9069\u7528\u3055\u308c\u3001\u6700\u65b0\u306e Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8 \u30d0\u30fc\u30b8\u30e7\u30f3\u3068\u3057\u3066\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u56de\u907f\u7b56\u306f\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306e\u524a\u9664\u30b7\u30ca\u30ea\u30aa\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306b\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u9001\u4fe1\u3055\u308c\u305f\u3088\u3046\u306b\u8868\u793a\u3055\u308c\u306a\u304f\u306a\u308a\u3001\u4ee3\u308f\u308a\u306b\u30e6\u30fc\u30b6\u30fc\u306e [\u4e0b\u66f8\u304d] \u30d5\u30a9\u30eb\u30c0\u30fc\u306b\u30b3\u30d4\u30fc\u3092\u4fdd\u5b58\u3057\u307e\u3059\u3002\u305d\u306e\u5f8c\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u305d\u306e\u30d5\u30a9\u30eb\u30c0\u30fc\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u4f7f\u7528\u3057\u3066\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u6b63\u5e38\u306b\u518d\u9001\u4fe1\u3067\u304d\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u3053\u306e\u8907\u96d1\u306a\u5f71\u97ff\u30b7\u30ca\u30ea\u30aa\u306e\u30ed\u30fc\u30ab\u30eb\u518d\u73fe\u30c7\u30fc\u30bf\u3092\u78ba\u8a8d\u3057\u3066\u3001\u554f\u984c\u306e\u6839\u672c\u7684\u306a\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3001\u5b8c\u5168\u306b\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u4fee\u5fa9\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u7b56\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002\u4e26\u884c\u3057\u3066\u3001\u6839\u672c\u7684\u306a\u539f\u56e0\u306e\u8abf\u67fb\u3092\u7d99\u7d9a\u3057\u306a\u304c\u3089\u3001\u5f71\u97ff\u306e\u4e00\u90e8\u3092\u8efd\u6e1b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u53ef\u80fd\u6027\u306e\u3042\u308b\u88dc\u8db3\u7684\u306a\u4fee\u6b63\u3092\u691c\u8a3c\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u542b\u3080\u30e6\u30fc\u30b6\u30fc\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u3054\u304f\u4e00\u90e8\u306b\u56fa\u6709\u3067\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 7 \u6708 10 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 8:08 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Outlook for Mac \u3067\u96fb\u5b50\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b\u524d\u306b\u30b5\u30fc\u30d3\u30b9\u304c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb ID \u3092\u691c\u51fa\u3059\u308b\u65b9\u6cd5\u3067\u7af6\u5408\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u306f\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u6642\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u524a\u9664\u3057\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u671f\u9650:2023\u5e749\u670811\u65e5\u6708\u66dc\u65e5\u5348\u5f8c10\u664230\u5206UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX637339 | Exchange Online | Some users’ email with attachments sent from Outlook for Mac may be deliver […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3113","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=3113"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3113\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=3113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=3113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=3113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}