{"id":318,"date":"2023-02-05T07:00:33","date_gmt":"2023-02-04T22:00:33","guid":{"rendered":"https:\/\/m365jp.tk\/?p=318"},"modified":"2023-02-05T07:02:11","modified_gmt":"2023-02-04T22:02:11","slug":"servicerestored-it511115-microsoft-intune-users-may-become-stuck-and-see-repeated-sign-in-prompts-when-using-ios-mobile-application-management-mam-applications-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-02-05-servicerestored-it511115-microsoft-intune-users-may-become-stuck-and-see-repeated-sign-in-prompts-when-using-ios-mobile-application-management-mam-applications-2","title":{"rendered":"[serviceRestored] IT511115 | Microsoft Intune | Users may become stuck and see repeated sign-in prompts when using iOS Mobile Application Management (MAM) applications"},"content":{"rendered":"
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IT511115 | Microsoft Intune | Users may become stuck and see repeated sign-in prompts when using iOS Mobile Application Management (MAM) applications<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
Event Type<\/th>\nUpdate<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been stuck in a loop of repeated sign-in prompts when using iOS MAM applications.<\/td>\n<\/tr>\n
Last Updated<\/th>\n2\/4\/2023 8:59:52 PM<\/td>\n<\/tr>\n
Start Time<\/th>\n1\/23\/2023 12:00:00 AM<\/td>\n<\/tr>\n
End Time<\/th>\n2\/4\/2023 8:00:00 PM<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may become stuck and see repeated sign-in prompts when using iOS Mobile Application Management (MAM) applications<\/p>\n

User impact: Users may have been stuck in a loop of repeated sign-in prompts when using iOS MAM applications.<\/p>\n

More info: The majority of affected users were on iOS version 16.3.<\/p>\n

Admins and developers of iOS MAM applications can use the following links to update relevant SDK and wrapper tools for affected iOS MAM applications:
github.com\/msintuneappsdk\/ms-intune-app-sdk-ios\/releases<\/a>
github.com\/msintuneappsdk\/intune-app-wrapping-tool-ios\/releases<\/a><\/p>\n

Users need to update their Outlook iOS app to version 4.2303.1 to receive the fix. Users need to launch the updated Outlook app first before any other MAM app to prevent impact from reoccurring.<\/p>\n

Final status: We’ve received confirmation that the fix is now available on the Apple App Store. Users need to update their Outlook iOS app to version 4.2303.1 to receive the fix, and users need to launch the updated Outlook app first before any other MAM app to prevent impact from reoccurring. If a sign-in prompt loop occurs, users can sign out and then back in to break the loop.<\/p>\n

Scope of impact: Some users who were attempting to log in using iOS MAM applications were affected.<\/p>\n

Start time: Monday, January 23, 2023, at 12:00 AM UTC<\/p>\n

End time: Saturday, February 4, 2023, at 8:00 PM UTC<\/p>\n

Root cause: A data accessing issue within iOS MAM applications was preventing the application from retrieving new policies from the Microsoft Intune service which in turn was blocking user access to the applications.<\/p>\n

Next steps:
– We’re reviewing out iOS MAM application components to better understand how the data access issue began, which will help us prevent similar impact in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

\u6a5f\u68b0\u7ffb\u8a33<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c\u30b9\u30bf\u30c3\u30af\u3057\u3001iOS \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406 (MAM) \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u3068\u304d\u306b\u30b5\u30a4\u30f3\u30a4\u30f3 \u30d7\u30ed\u30f3\u30d7\u30c8\u304c\u7e70\u308a\u8fd4\u3057\u8868\u793a\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u304c iOS MAM \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u3068\u304d\u306b\u3001\u7e70\u308a\u8fd4\u3057\u30b5\u30a4\u30f3\u30a4\u30f3 \u30d7\u30ed\u30f3\u30d7\u30c8\u306e\u30eb\u30fc\u30d7\u306b\u9665\u3063\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u5927\u591a\u6570\u306f iOS \u30d0\u30fc\u30b8\u30e7\u30f3 16.3 \u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

iOS MAM \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7ba1\u7406\u8005\u3068\u958b\u767a\u8005\u306f\u3001\u6b21\u306e\u30ea\u30f3\u30af\u3092\u4f7f\u7528\u3057\u3066\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b iOS MAM \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u95a2\u9023 SDK \u304a\u3088\u3073\u30e9\u30c3\u30d1\u30fc\u30c4\u30fc\u30eb\u3092\u66f4\u65b0\u3067\u304d\u307e\u3059\u3002
github.com\/msintuneappsdk\/ms-intune-app-sdk-ios\/releases<\/a>
github.com\/msintuneappsdk\/intune-app-wrapping-tool-ios\/releases<\/a><\/p>\n

\u4fee\u6b63\u3092\u53d7\u3051\u53d6\u308b\u306b\u306f\u3001Outlook iOS \u30a2\u30d7\u30ea\u3092\u30d0\u30fc\u30b8\u30e7\u30f3 4.2303.1 \u306b\u66f4\u65b0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u306e\u518d\u767a\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u4ed6\u306e MAM \u30a2\u30d7\u30ea\u306e\u524d\u306b\u3001\u66f4\u65b0\u3055\u308c\u305f Outlook \u30a2\u30d7\u30ea\u3092\u6700\u521d\u306b\u8d77\u52d5\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c Apple App Store \u3067\u5165\u624b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3068\u3044\u3046\u78ba\u8a8d\u3092\u53d7\u3051\u53d6\u308a\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u4fee\u6b63\u3092\u53d7\u3051\u53d6\u308b\u305f\u3081\u306b Outlook iOS \u30a2\u30d7\u30ea\u3092\u30d0\u30fc\u30b8\u30e7\u30f3 4.2303.1 \u306b\u66f4\u65b0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u5f71\u97ff\u306e\u518d\u767a\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u4ed6\u306e MAM \u30a2\u30d7\u30ea\u3088\u308a\u3082\u5148\u306b\u66f4\u65b0\u3055\u308c\u305f Outlook \u30a2\u30d7\u30ea\u3092\u6700\u521d\u306b\u8d77\u52d5\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30b5\u30a4\u30f3\u30a4\u30f3 \u30d7\u30ed\u30f3\u30d7\u30c8 \u30eb\u30fc\u30d7\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30b5\u30a4\u30f3\u30a2\u30a6\u30c8\u3057\u3066\u304b\u3089\u518d\u5ea6\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3066\u30eb\u30fc\u30d7\u3092\u4e2d\u65ad\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:iOS MAM \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u30ed\u30b0\u30a4\u30f3\u3057\u3088\u3046\u3068\u3057\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2023\u5e741\u670823\u65e5\u6708\u66dc\u65e5\u5348\u524d12:00 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 2 \u6708 4 \u65e5(\u571f) 20:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: iOS MAM \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5185\u306e\u30c7\u30fc\u30bf \u30a2\u30af\u30bb\u30b9\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c Microsoft Intune \u30b5\u30fc\u30d3\u30b9\u304b\u3089\u65b0\u3057\u3044\u30dd\u30ea\u30b7\u30fc\u3092\u53d6\u5f97\u3067\u304d\u305a\u3001\u305d\u306e\u7d50\u679c\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u30e6\u30fc\u30b6\u30fc \u30a2\u30af\u30bb\u30b9\u304c\u30d6\u30ed\u30c3\u30af\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30c7\u30fc\u30bf \u30a2\u30af\u30bb\u30b9\u306e\u554f\u984c\u304c\u3069\u306e\u3088\u3046\u306b\u59cb\u307e\u3063\u305f\u304b\u3092\u3088\u308a\u3088\u304f\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001iOS MAM \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3 \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u898b\u76f4\u3057\u3066\u304a\u308a\u3001\u4eca\u5f8c\u540c\u69d8\u306e\u5f71\u97ff\u3092\u9632\u3050\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT511115 | Microsoft Intune | Users may become stuck and see repeated sign-in prompts when using iOS Mobile Ap […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-318","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/318\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}