{"id":322,"date":"2023-02-07T05:00:41","date_gmt":"2023-02-06T20:00:41","guid":{"rendered":"https:\/\/m365jp.tk\/?p=322"},"modified":"2023-02-07T05:45:05","modified_gmt":"2023-02-06T20:45:05","slug":"servicerestored-it499256-microsoft-intune-some-users-intune-company-portal-app-on-ios-devices-may-freeze-during-sign-in","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-02-07-servicerestored-it499256-microsoft-intune-some-users-intune-company-portal-app-on-ios-devices-may-freeze-during-sign-in","title":{"rendered":"[serviceRestored] IT499256 | Microsoft Intune | Some users’ Intune Company Portal app on iOS devices may freeze during sign in"},"content":{"rendered":"
\n
\n
\n\n\n\n
IT499256 | Microsoft Intune | Some users’ Intune Company Portal app on iOS devices may freeze during sign in<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
Event Type<\/th>\nUpdate<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Intune Company Portal app on iOS devices may have frozen during sign in.<\/td>\n<\/tr>\n
Last Updated<\/th>\n2\/6\/2023 7:48:52 PM<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/16\/2022 1:35:00 AM<\/td>\n<\/tr>\n
End Time<\/th>\n2\/6\/2023 7:21:00 PM<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Intune Company Portal app on iOS devices may freeze during sign in<\/p>\n

User impact: Users’ Intune Company Portal app on iOS devices may have frozen during sign in.<\/p>\n

More info: As the freeze occurred during sign in, this issue was preventing some users from enrolling devices. This issue was specific to users with iOS devices operating build 5.2212.0.<\/p>\n

Final status: We?ve confirmed that the updated version of the app is now available for download via the App Store and determined that this issue is resolved. Affected users may need to manually update their devices to the latest version of the app to experience impact relief. <\/p>\n

Scope of impact: Any user signing into the Intune Company Portal app on iOS devices operating build 5.2212.0 may have been impacted.<\/p>\n

Start time: Friday, December 16, 2022, at 1:35 AM UTC<\/p>\n

End time: Monday, February 6, 2023, at 7:21 PM UTC<\/p>\n

Root cause: A recent service update intended to improve the gathering of device information during sign in to the Microsoft Intune service contained a code issue, which was resulting in the app hanging upon launch and causing impact.<\/p>\n

Next steps:
– We?re reviewing our validation and update procedures to detect and prevent issues like this prior to deployment in the future. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

\u6a5f\u68b0\u7ffb\u8a33<\/th>\n\u30bf\u30a4\u30c8\u30eb: iOS \u30c7\u30d0\u30a4\u30b9\u4e0a\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Intune \u30dd\u30fc\u30bf\u30eb \u30b5\u30a4\u30c8 \u30a2\u30d7\u30ea\u304c\u30b5\u30a4\u30f3\u30a4\u30f3\u4e2d\u306b\u30d5\u30ea\u30fc\u30ba\u3059\u308b\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: iOS \u30c7\u30d0\u30a4\u30b9\u4e0a\u306e\u30e6\u30fc\u30b6\u30fc\u306e Intune \u30dd\u30fc\u30bf\u30eb \u30b5\u30a4\u30c8 \u30a2\u30d7\u30ea\u304c\u30b5\u30a4\u30f3\u30a4\u30f3\u4e2d\u306b\u30d5\u30ea\u30fc\u30ba\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30b5\u30a4\u30f3\u30a4\u30f3\u4e2d\u306b\u30d5\u30ea\u30fc\u30ba\u304c\u767a\u751f\u3057\u305f\u305f\u3081\u3001\u3053\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u3053\u306e\u554f\u984c\u306f\u3001\u30d3\u30eb\u30c95.2212.0\u3092\u5b9f\u884c\u3057\u3066\u3044\u308biOS\u30c7\u30d0\u30a4\u30b9\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9:\u30a2\u30d7\u30ea\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u30d0\u30fc\u30b8\u30e7\u30f3\u304cApp Store\u304b\u3089\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3001\u3053\u306e\u554f\u984c\u304c\u89e3\u6c7a\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u306e\u7de9\u548c\u3092\u4f53\u9a13\u3059\u308b\u305f\u3081\u306b\u3001\u30c7\u30d0\u30a4\u30b9\u3092\u6700\u65b0\u30d0\u30fc\u30b8\u30e7\u30f3\u306e\u30a2\u30d7\u30ea\u306b\u624b\u52d5\u3067\u66f4\u65b0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u30d3\u30eb\u30c9 5.2212.0 \u3092\u5b9f\u884c\u3057\u3066\u3044\u308b iOS \u30c7\u30d0\u30a4\u30b9\u3067 Intune \u30dd\u30fc\u30bf\u30eb \u30b5\u30a4\u30c8 \u30a2\u30d7\u30ea\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2022 \u5e74 12 \u6708 16 \u65e5\u91d1\u66dc\u65e5\u5348\u524d 1:35 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 2 \u6708 6 \u65e5\u6708\u66dc\u65e5\u3001\u5348\u5f8c 7 \u6642 21 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft Intune \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30b5\u30a4\u30f3\u30a4\u30f3\u6642\u306e\u30c7\u30d0\u30a4\u30b9\u60c5\u5831\u306e\u53ce\u96c6\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u542b\u307e\u308c\u3066\u3044\u305f\u305f\u3081\u3001\u8d77\u52d5\u6642\u306b\u30a2\u30d7\u30ea\u304c\u30cf\u30f3\u30b0\u3057\u3066\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u5c55\u958b\u3059\u308b\u524d\u306b\u3001\u3053\u306e\u3088\u3046\u306a\u554f\u984c\u3092\u691c\u51fa\u3057\u3066\u9632\u6b62\u3059\u308b\u305f\u3081\u306b\u3001\u691c\u8a3c\u3068\u66f4\u65b0\u306e\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT499256 | Microsoft Intune | Some users’ Intune Company Portal app on iOS devices may freeze during sig […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-322","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=322"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/322\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=322"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=322"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}