{"id":3366,"date":"2023-09-28T03:00:29","date_gmt":"2023-09-27T18:00:29","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3366"},"modified":"2023-09-28T03:09:37","modified_gmt":"2023-09-27T18:09:37","slug":"servicedegradation-ex637339-exchange-online-some-users-email-with-attachments-sent-from-outlook-for-mac-may-be-delivered-without-attachments-12","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-09-28-servicedegradation-ex637339-exchange-online-some-users-email-with-attachments-sent-from-outlook-for-mac-may-be-delivered-without-attachments-12","title":{"rendered":"[serviceDegradation] EX637339 | Exchange Online | Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments"},"content":{"rendered":"
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EX637339 | Exchange Online | Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ email with attachments sent from Outlook for Mac may be delivered without attachments.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/27\/2023 17:47:29<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/11\/2023 15:58:51<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments<\/p>\n

User impact: Users’ email with attachments sent from Outlook for Mac may be delivered without attachments.<\/p>\n

More info: Users can verify if they\u2019ve encountered this problem in Outlook for Mac by reviewing their Sent Items to validate if a sent message contains an attachment. If users don’t see the attachment, they can reply to the message in their Sent Items folder to reattach and send the message again.<\/p>\n

Current status: We\u2019ve determined that the immediate fix to update attachment logic to reduce instances of this issue from occurring needs to be deployed incrementally at a monitored pace to ensure it successfully remediates impact without adversely impacting other aspects of the service. We’ve initiated the deployment and anticipate it will reach the affected users by mid-October 2023. We’ll aim to provide a precise completion date once one becomes available. Furthermore, the immediate fix will reduce the probability of the issue consistently occurring, though a secondary long-term fix will need to be developed in order to fully resolve the underlining issue and remediate impact. We’ll continue to provide updates on the long-term fix alongside the deployment updates for the initial fix. <\/p>\n

Scope of impact: This issue is specific to a very small percentage of users’ email with attachments sent from Outlook for Mac.<\/p>\n

Start time: Monday, July 10, 2023, at 8:08 PM UTC<\/p>\n

Root cause: A conflict occurring with how our service detects attachment IDs before sending email in Outlook for Mac is resulting in the service removing attachments on sending email.<\/p>\n

Next update by: Wednesday October 4, 2023, at 7:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u304c\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306a\u3057\u3067\u914d\u4fe1\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff: Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u30e6\u30fc\u30b6\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u304c\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306a\u3057\u3067\u914d\u4fe1\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u9001\u4fe1\u6e08\u307f\u30a2\u30a4\u30c6\u30e0\u3092\u78ba\u8a8d\u3057\u3066\u3001\u9001\u4fe1\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001Outlook for Mac \u3067\u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u306f\u3001[\u9001\u4fe1\u6e08\u307f\u30a2\u30a4\u30c6\u30e0] \u30d5\u30a9\u30eb\u30c0\u30fc\u5185\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u8fd4\u4fe1\u3057\u3066\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u518d\u6dfb\u4ed8\u3057\u3066\u518d\u5ea6\u9001\u4fe1\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u306e\u3092\u9632\u3050\u305f\u3081\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb \u30ed\u30b8\u30c3\u30af\u3092\u66f4\u65b0\u3059\u308b\u305f\u3081\u306e\u5373\u6642\u306e\u4fee\u6b63\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u4ed6\u306e\u5074\u9762\u306b\u60aa\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u3053\u3068\u306a\u304f\u5f71\u97ff\u3092\u6b63\u5e38\u306b\u4fee\u5fa9\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u76e3\u8996\u3055\u308c\u305f\u30da\u30fc\u30b9\u3067\u6bb5\u968e\u7684\u306b\u30c7\u30d7\u30ed\u30a4\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3068\u5224\u65ad\u3057\u307e\u3057\u305f\u3002\u30c7\u30d7\u30ed\u30a4\u3092\u958b\u59cb\u3057\u30012023 \u5e74 10 \u6708\u4e2d\u65ec\u307e\u3067\u306b\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5c4a\u304f\u4e88\u5b9a\u3067\u3059\u3002\u6b63\u78ba\u306a\u5b8c\u4e86\u65e5\u304c\u5229\u7528\u53ef\u80fd\u306b\u306a\u308a\u6b21\u7b2c\u3001\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5373\u6642\u4fee\u6b63\u306b\u3088\u308a\u3001\u554f\u984c\u304c\u4e00\u8cab\u3057\u3066\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u4f4e\u4e0b\u3057\u307e\u3059\u304c\u3001\u4e0b\u7dda\u306e\u554f\u984c\u3092\u5b8c\u5168\u306b\u89e3\u6c7a\u3057\u3066\u5f71\u97ff\u3092\u4fee\u5fa9\u3059\u308b\u306b\u306f\u3001\u4e8c\u6b21\u7684\u306a\u9577\u671f\u7684\u306a\u4fee\u6b63\u3092\u958b\u767a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u6700\u521d\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u5c55\u958b\u306e\u66f4\u65b0\u3068\u5171\u306b\u3001\u9577\u671f\u7684\u306a\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u95a2\u3059\u308b\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5f15\u304d\u7d9a\u304d\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u542b\u3080\u30e6\u30fc\u30b6\u30fc\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u3054\u304f\u4e00\u90e8\u306b\u56fa\u6709\u3067\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 7 \u6708 10 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 8:08 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Outlook for Mac \u3067\u96fb\u5b50\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b\u524d\u306b\u30b5\u30fc\u30d3\u30b9\u304c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb ID \u3092\u691c\u51fa\u3059\u308b\u65b9\u6cd5\u3067\u7af6\u5408\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u306f\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u6642\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u524a\u9664\u3057\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u671f\u9650: 2023\u5e7410\u67084\u65e5\u6c34\u66dc\u65e5\u5348\u5f8c7:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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