{"id":3444,"date":"2023-10-03T05:01:54","date_gmt":"2023-10-02T20:01:54","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3444"},"modified":"2023-10-03T05:07:57","modified_gmt":"2023-10-02T20:07:57","slug":"servicedegradation-it678804-microsoft-intune-users-may-be-unable-to-enroll-windows-10-and-windows-11-devices-and-receive-an-error-on-failure","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-10-03-servicedegradation-it678804-microsoft-intune-users-may-be-unable-to-enroll-windows-10-and-windows-11-devices-and-receive-an-error-on-failure","title":{"rendered":"[serviceDegradation] IT678804 | Microsoft Intune | Users may be unable to enroll Windows 10 and Windows 11 devices and receive an error on failure"},"content":{"rendered":"
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IT678804 | Microsoft Intune | Users may be unable to enroll Windows 10 and Windows 11 devices and receive an error on failure<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to enroll Windows 10 and Windows 11 devices and receive an error on failure.<\/td>\n<\/tr>\n
Last Updated<\/th>\n10\/02\/2023 19:21:55<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/02\/2023 18:40:20<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to enroll Windows 10 and Windows 11 devices and receive an error on failure<\/p>\n

User impact: Users may be unable to enroll Windows 10 and Windows 11 devices and receive an error on failure.<\/p>\n

More info: When Windows enrollment failures occur, users receive an error message that states “There was a problem authenticating your account or device. Try again or contact your system administrator with the error code 80180002.” or “”We couldn’t auto-discover a management endpoint matching the user entered.” <\/p>\n

Current status: We’ve identified a recent change to utilize new service infrastructure for processing device enrollments resulted in errors occurring when users attempted enrollment. We’re reverting this change to utilize the previous service infrastructure for device enrollment processing, and initial testing with a subset of affected devices has shown positive results. We’re continuing to rollback the change across affected environments to resolve impact for all users. <\/p>\n

Scope of impact: This issue may impact any user attempting to enroll Windows 10 and Windows 11 devices. <\/p>\n

Root cause: A recent change to utilize new service infrastructure for processing device enrollments resulted in errors occurring when users attempted enrollment in specific instances. <\/p>\n

Next update by: Monday, October 2, 2023, at 8:30 PM UTC<\/p>\n<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c Windows 10 \u304a\u3088\u3073 Windows 11 \u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3067\u304d\u305a\u3001\u5931\u6557\u6642\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Windows 10 \u304a\u3088\u3073 Windows 11 \u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3067\u304d\u305a\u3001\u5931\u6557\u6642\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: Windows \u306e\u767b\u9332\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306f “\u30a2\u30ab\u30a6\u30f3\u30c8\u307e\u305f\u306f\u30c7\u30d0\u30a4\u30b9\u306e\u8a8d\u8a3c\u306b\u554f\u984c\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u3082\u3046\u4e00\u5ea6\u3084\u308a\u76f4\u3059\u304b\u3001\u30a8\u30e9\u30fc \u30b3\u30fc\u30c9 80180002” \u307e\u305f\u306f “\u5165\u529b\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u4e00\u81f4\u3059\u308b\u7ba1\u7406\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u3092\u81ea\u52d5\u691c\u51fa\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f” \u3068\u3044\u3046\u30a8\u30e9\u30fc \u30b3\u30fc\u30c9\u3067\u30b7\u30b9\u30c6\u30e0\u7ba1\u7406\u8005\u306b\u554f\u3044\u5408\u308f\u305b\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u30c7\u30d0\u30a4\u30b9\u767b\u9332\u306e\u51e6\u7406\u306b\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u5229\u7528\u3059\u308b\u3068\u3044\u3046\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u767b\u9332\u3092\u8a66\u307f\u305f\u3068\u304d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u5909\u66f4\u3092\u5143\u306b\u623b\u3057\u3001\u30c7\u30d0\u30a4\u30b9\u767b\u9332\u51e6\u7406\u306b\u4ee5\u524d\u306e\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u5229\u7528\u3057\u3066\u304a\u308a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30c7\u30d0\u30a4\u30b9\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u305f\u521d\u671f\u30c6\u30b9\u30c8\u3067\u306f\u80af\u5b9a\u7684\u306a\u7d50\u679c\u304c\u793a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u9593\u3067\u5909\u66f4\u3092\u30ed\u30fc\u30eb\u30d0\u30c3\u30af\u3057\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Windows 10 \u304a\u3088\u3073 Windows 11 \u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6839\u672c\u539f\u56e0: \u30c7\u30d0\u30a4\u30b9\u767b\u9332\u306e\u51e6\u7406\u306b\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u5229\u7528\u3059\u308b\u3068\u3044\u3046\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u7279\u5b9a\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u767b\u9332\u3057\u3088\u3046\u3068\u3057\u305f\u3068\u304d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u671f\u9650:2023\u5e7410\u67082\u65e5\u6708\u66dc\u65e5\u5348\u5f8c8\u664230\u5206UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT678804 | Microsoft Intune | Users may be unable to enroll Windows 10 and Windows 11 devices and receive an e […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3444","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=3444"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3444\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=3444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=3444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=3444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}