{"id":3478,"date":"2023-10-04T04:01:04","date_gmt":"2023-10-03T19:01:04","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3478"},"modified":"2023-10-04T04:01:45","modified_gmt":"2023-10-03T19:01:45","slug":"servicerestored-ex673361-exchange-online-users-may-intermittently-be-unable-to-reply-all-to-email-messages-using-a-group-mailbox-in-outlook-on-the-web","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-10-04-servicerestored-ex673361-exchange-online-users-may-intermittently-be-unable-to-reply-all-to-email-messages-using-a-group-mailbox-in-outlook-on-the-web","title":{"rendered":"[serviceRestored] EX673361 | Exchange Online | Users may intermittently be unable to \u201cReply All\u201d to email messages using a group mailbox in Outlook on the web"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX673361 | Exchange Online | Users may intermittently be unable to \u201cReply All\u201d to email messages using a group mailbox in Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may have intermittently been unable to \u201cReply All\u201d to email messages using a group mailbox in Outlook on the web.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/03\/2023 18:25:29<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>08\/04\/2023 17:32:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>10\/03\/2023 18:00:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may intermittently be unable to \u201cReply All\u201d to email messages using a group mailbox in Outlook on the web<\/p>\n<p>  User impact: Users may have intermittently been unable to \u201cReply All\u201d to email messages using a group mailbox in Outlook on the web.<\/p>\n<p>  More info: Affected users intermittently received the following error message when attempting to \u201cReply All\u201d from a group mailbox in Outlook on the web: &#8220;This message can&#8217;t be sent right now. Please try again later. Set action is invalid for property.&#8221;  <\/p>\n<p>  The impact was able to be bypassed by replying to these messages from outside of a group mailbox.<\/p>\n<p>  Final status: Following our additional testing with affected users, we&#8217;ve confirmed that our revert of the offending code change has successfully remediated the impact.  <\/p>\n<p>  Scope of impact: This event may have intermittently impacted users who attempted to \u201cReply All\u201d to email messages using a group mailbox in Outlook on the web.<\/p>\n<p>  Start time: Friday, August 4, 2023, at 5:32 PM UTC<\/p>\n<p>  End time: Tuesday, October 3, 2023, at 6:00 PM UTC<\/p>\n<p>  Root cause: A code change meant to improve conversation grouping was causing the intermittent \u201cReply All\u201d impact.<\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re further analyzing the offending change so we can help identify similar issues during our validation and testing periods and before they can result in impact.  <\/p>\n<p>  This is the final update for this event.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX673361 | Exchange Online | Users may intermittently be unable to \u201cReply All\u201d to email messages using a group [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3478","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=3478"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3478\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=3478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=3478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=3478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}