{"id":3518,"date":"2023-10-06T02:00:29","date_gmt":"2023-10-05T17:00:29","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3518"},"modified":"2023-10-06T02:15:44","modified_gmt":"2023-10-05T17:15:44","slug":"servicerestored-sp679413-sharepoint-online-users-are-unable-to-access-document-libraries-in-sharepoint-online-sites","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-10-06-servicerestored-sp679413-sharepoint-online-users-are-unable-to-access-document-libraries-in-sharepoint-online-sites","title":{"rendered":"[serviceRestored] SP679413 | SharePoint Online | Users are unable to access Document Libraries in SharePoint Online sites"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">SP679413 | SharePoint Online | Users are unable to access Document Libraries in SharePoint Online sites<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users were unable to access Document Libraries in SharePoint Online sites.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/05\/2023 16:30:10<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/04\/2023 18:24:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>10\/05\/2023 15:35:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users are unable to access Document Libraries in SharePoint Online sites<\/p>\n<p>  User impact: Users were unable to access Document Libraries in SharePoint Online sites.<\/p>\n<p>  More info: Specifically, users may have seen the error message &#8220;Something went wrong. Please try again or refresh the page&#8221;.<\/p>\n<p>  As a workaround, users could refresh the page to access the Document Libraries.<\/p>\n<p>  Final status: Our review into recent service changes has isolated an update, intended to improve functionality for the SharePoint Online Document Library, which produced an impacting code issue and prevented users from accessing Document Libraries in SharePoint   Online sites. After confirming with some previously affected users that removing the change resolved the problem, we&#8217;ve reverted the service update to remediate the impact.  <\/p>\n<p>  Scope of impact: This issue may have impacted any user attempting to access Document Libraries in SharePoint Online sites.  <\/p>\n<p>  Start time: Wednesday, October 4, 2023, at 6:24 PM UTC<\/p>\n<p>  End time: Thursday, October 5, 2023, at 3:35 PM UTC<\/p>\n<p>  Root cause: A service update, intended to improve functionality for the SharePoint Online Document Library, introduced an impacting code issue.  <\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re further analyzing the offending service change and the code issue it introduced in our effort to identify similar issues during our validation processes and before they produce impact.<\/p>\n<p>  This is the final update for this event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u30b5\u30a4\u30c8\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 \u30e9\u30a4\u30d6\u30e9\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u304c SharePoint Online \u30b5\u30a4\u30c8\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 \u30e9\u30a4\u30d6\u30e9\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u5177\u4f53\u7684\u306b\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306b &#8220;\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002\u3082\u3046\u4e00\u5ea6\u3084\u308a\u76f4\u3059\u304b\u3001\u30da\u30fc\u30b8\u3092\u66f4\u65b0\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>  \u56de\u907f\u7b56\u3068\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30da\u30fc\u30b8\u3092\u66f4\u65b0\u3057\u3066\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 \u30e9\u30a4\u30d6\u30e9\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>  \u6700\u7d42\u7684\u306a\u72b6\u614b: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u5909\u66f4\u306b\u95a2\u3059\u308b\u30ec\u30d3\u30e5\u30fc\u306b\u3088\u308a\u3001SharePoint Online \u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 \u30e9\u30a4\u30d6\u30e9\u30ea\u306e\u6a5f\u80fd\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u5206\u96e2\u3055\u308c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u30b5\u30a4\u30c8\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 \u30e9\u30a4\u30d6\u30e9\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u4ee5\u524d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u3001\u5909\u66f4\u3092\u524a\u9664\u3059\u308b\u3053\u3068\u3067\u554f\u984c\u304c\u89e3\u6c7a\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u305f\u5f8c\u3001\u5f71\u97ff\u3092\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306b\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u3092\u5143\u306b\u623b\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001SharePoint Online \u30b5\u30a4\u30c8\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 \u30e9\u30a4\u30d6\u30e9\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u523b: 2023 \u5e74 10 \u6708 4 \u65e5\u6c34\u66dc\u65e5\u5348\u5f8c 6 \u6642 24 \u5206 (UTC)<\/p>\n<p>  \u7d42\u4e86\u6642\u9593: 2023 \u5e74 10 \u6708 5 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 3:35 UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0: SharePoint Online \u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 \u30e9\u30a4\u30d6\u30e9\u30ea\u306e\u6a5f\u80fd\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u308a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; 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