{"id":3690,"date":"2023-10-19T04:00:54","date_gmt":"2023-10-18T19:00:54","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3690"},"modified":"2023-10-19T04:15:54","modified_gmt":"2023-10-18T19:15:54","slug":"servicedegradation-ex681787-exchange-online-some-users-may-be-unable-to-access-their-user-or-archive-mailbox-using-the-outlook-desktop-client-or-outlook-on-the-web","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-10-19-servicedegradation-ex681787-exchange-online-some-users-may-be-unable-to-access-their-user-or-archive-mailbox-using-the-outlook-desktop-client-or-outlook-on-the-web","title":{"rendered":"[serviceDegradation] EX681787 | Exchange Online | Some users may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web"},"content":{"rendered":"
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EX681787 | Exchange Online | Some users may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web.<\/td>\n<\/tr>\n
Last Updated<\/th>\n10\/18\/2023 18:49:05<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/16\/2023 13:20:40<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web<\/p>\n

User impact: Users may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web.<\/p>\n

More info: While we focus on remediation, we’ve temporarily suspended mailbox migrations to prevent additional impact. As such, some admins may be unable to migrate Exchange Online user mailboxes until impact is resolved.<\/p>\n

Current status: We’ve confirmed that the offending service update, which was originally meant to address an unrelated code issue, introduced a conflict that’s resulting in this issue. We’ve observed that the reversion of this update is progressing, and we anticipate that it will be nearing completion by the time of our next scheduled update. <\/p>\n

Scope of impact: Impact is specific to some users, who are served through the affected infrastructure, attempting to access their user or archive mailbox using the Outlook desktop client or Outlook on the web.<\/p>\n

Start time: Tuesday, October 10, 2023, at 10:00 PM UTC<\/p>\n

Root cause: A recent service update, meant to address an unrelated code issue, introduced a conflict that is resulting in impact. <\/p>\n

Next update by: Friday, October 20, 2023, at 5:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Outlook on web \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Web \u4e0a\u306e Outlook \u3092\u4f7f\u7528\u3057\u3066\u3001\u81ea\u5206\u306e\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u4fee\u5fa9\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u304c\u3001\u8ffd\u52a0\u306e\u5f71\u97ff\u3092\u9632\u3050\u305f\u3081\u306b\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306e\u79fb\u884c\u3092\u4e00\u6642\u7684\u306b\u4e2d\u65ad\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u4e00\u90e8\u306e\u7ba1\u7406\u8005\u306f\u3001\u5f71\u97ff\u304c\u89e3\u6c7a\u3055\u308c\u308b\u307e\u3067 Exchange Online \u30e6\u30fc\u30b6\u30fc \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3092\u79fb\u884c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u5143\u3005\u306f\u7121\u95a2\u4fc2\u306a\u30b3\u30fc\u30c9\u306e\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u305f\u554f\u984c\u306e\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u306b\u3088\u308a\u3001\u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u7af6\u5408\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306e\u5fa9\u5e30\u306f\u9032\u3093\u3067\u304a\u308a\u3001\u6b21\u56de\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3055\u308c\u305f\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306e\u6642\u307e\u3067\u306b\u5b8c\u4e86\u306b\u8fd1\u3065\u3044\u3066\u3044\u308b\u3068\u4e88\u60f3\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u4ecb\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Outlook on the web \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 10 \u6708 10 \u65e5\u706b\u66dc\u65e5\u5348\u5f8c 10:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u7121\u95a2\u4fc2\u306a\u30b3\u30fc\u30c9\u306e\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u308a\u3001\u7af6\u5408\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u671f\u9650:2023\u5e7410\u670820\u65e5\u91d1\u66dc\u65e5\u5348\u5f8c5\u664230\u5206UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX681787 | Exchange Online | Some users may be unable to access their user or archive mailbox using the Outloo […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3690","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=3690"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3690\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=3690"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=3690"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=3690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}