{"id":3818,"date":"2023-10-28T03:00:51","date_gmt":"2023-10-27T18:00:51","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3818"},"modified":"2023-10-28T03:04:51","modified_gmt":"2023-10-27T18:04:51","slug":"servicedegradation-od684611-onedrive-for-business-users-may-be-unable-to-open-txt-pdf-and-msg-files-through-shortcuts-in-onedrive-for-business-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-10-28-servicedegradation-od684611-onedrive-for-business-users-may-be-unable-to-open-txt-pdf-and-msg-files-through-shortcuts-in-onedrive-for-business-2","title":{"rendered":"[serviceDegradation] OD684611 | OneDrive for Business | Users may be unable to open .txt, .pdf. and .msg files through shortcuts in OneDrive for Business"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">OD684611 | OneDrive for Business | Users may be unable to open .txt, .pdf. and .msg files through shortcuts in OneDrive for Business<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to open .txt, .pdf. and .msg files through shortcuts in OneDrive for Business.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/27\/2023 17:52:20<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/27\/2023 05:15:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be unable to open .txt, .pdf. and .msg files through shortcuts in OneDrive for Business<\/p>\n<p>  User impact: Users may be unable to open .txt, .pdf. and .msg files through shortcuts in OneDrive for Business.<\/p>\n<p>  More info: Affected users may encounter unexpected UI behavior when attempting to open .txt, .pdf. and .msg files through shortcuts in OneDrive for Business, seeing them displayed as empty folders rather than showing the expected content.<\/p>\n<p>  While we&#8217;re focused on remediation, users should be able to access the affected files directly through non-shortcut access methods as expected.<\/p>\n<p>  Current status: We&#8217;ve confirmed that a recent service change caused the service to treat PDF files as folders instead, which resulted in impact. We&#8217;re developing a fix to correct the issue which we anticipate starting deployment by our next scheduled update.   We&#8217;ll provide a timeline for deployment completion once one is available.<\/p>\n<p>  Scope of impact: Users serviced by the affected infrastructure attempting to open .txt, .pdf. and .msg files through shortcuts in OneDrive for Business.<\/p>\n<p>  Start time: Monday, October 2, 2023, at 10:53 AM UTC<\/p>\n<p>  Root cause: A recent service change caused the service to treat PDF files as folders instead, which resulted in impact.  <\/p>\n<p>  Next update by: Friday, October 27, 2023, at 10:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c .txt\u3001.pdf \u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002OneDrive for Business \u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u305f .msg \u30d5\u30a1\u30a4\u30eb<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c .txt \u3084 .pdf 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