{"id":3819,"date":"2023-10-28T03:01:11","date_gmt":"2023-10-27T18:01:11","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3819"},"modified":"2023-10-28T03:04:51","modified_gmt":"2023-10-27T18:04:51","slug":"servicerestored-ex681787-exchange-online-some-users-may-be-unable-to-access-their-user-or-archive-mailbox-using-the-outlook-desktop-client-or-outlook-on-the-web","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-10-28-servicerestored-ex681787-exchange-online-some-users-may-be-unable-to-access-their-user-or-archive-mailbox-using-the-outlook-desktop-client-or-outlook-on-the-web","title":{"rendered":"[serviceRestored] EX681787 | Exchange Online | Some users may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web"},"content":{"rendered":"
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EX681787 | Exchange Online | Some users may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access their user or archive mailbox using Outlook desktop or Outlook on the web clients.<\/td>\n<\/tr>\n
Last Updated<\/th>\n10\/27\/2023 17:50:26<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/10\/2023 22:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n10\/27\/2023 16:30:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access their user or archive mailbox using the Outlook desktop client or Outlook on the web<\/p>\n

User impact: Users may have been unable to access their user or archive mailbox using Outlook desktop or Outlook on the web clients.<\/p>\n

Final status: We’ve confirmed that the fix has completed deployment to all affected infrastructure and validated remediation via service telemetry.<\/p>\n

Scope of impact: Impact was specific to some users, who were served through the affected infrastructure, attempting to access their user or archive mailbox using the Outlook desktop client or Outlook on the web.<\/p>\n

Start time: Tuesday, October 10, 2023, at 10:00 PM UTC<\/p>\n

End time: Friday, October 27, 2023, at 4:30 PM UTC<\/p>\n

Root cause: A recent service update, meant to address an unrelated code issue, introduced a conflict that was resulting in impact.<\/p>\n

Next steps:
– We’re continuing our review of the code within the impacting update to better identify and correct similar issues during our validation procedures and prevent these issues in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Outlook on the web \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u307e\u305f\u306f Outlook on the web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u3063\u3066\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3078\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u306b\u3088\u308b\u4fee\u5fa9\u304c\u691c\u8a3c\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u4ecb\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Outlook on the web \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 10 \u6708 10 \u65e5 (\u706b) \u5348\u5f8c 10:00 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 10 \u6708 27 \u65e5 (\u91d1) \u5348\u5f8c 4 \u6642 30 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u7121\u95a2\u4fc2\u306a\u30b3\u30fc\u30c9\u306e\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u3001\u7af6\u5408\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u691c\u8a3c\u624b\u9806\u4e2d\u306b\u540c\u69d8\u306e\u554f\u984c\u3092\u3088\u308a\u9069\u5207\u306b\u7279\u5b9a\u3057\u3066\u4fee\u6b63\u3057\u3001\u4eca\u5f8c\u3053\u308c\u3089\u306e\u554f\u984c\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u5185\u306e\u30b3\u30fc\u30c9\u306e\u30ec\u30d3\u30e5\u30fc\u3092\u7d99\u7d9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX681787 | Exchange Online | Some users may be unable to access their user or archive mailbox using the Outloo […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3819","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=3819"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3819\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=3819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=3819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=3819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}