{"id":3972,"date":"2023-11-09T15:00:36","date_gmt":"2023-11-09T06:00:36","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=3972"},"modified":"2023-11-09T15:15:44","modified_gmt":"2023-11-09T06:15:44","slug":"servicerestored-it688431-microsoft-intune-some-users-may-be-unable-to-do-multiple-scenarios-such-as-enrollment-policy-mam-compliance-and-reports","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-11-09-servicerestored-it688431-microsoft-intune-some-users-may-be-unable-to-do-multiple-scenarios-such-as-enrollment-policy-mam-compliance-and-reports","title":{"rendered":"[serviceRestored] IT688431 | Microsoft Intune | Some users may be unable to do multiple scenarios such as Enrollment, Policy, MAM, Compliance, and Reports"},"content":{"rendered":"
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IT688431 | Microsoft Intune | Some users may be unable to do multiple scenarios such as Enrollment, Policy, MAM, Compliance, and Reports<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to do multiple scenarios such as Enrollment, Policy, MAM, Compliance, and Reports.<\/td>\n<\/tr>\n
Last Updated<\/th>\n11\/09\/2023 05:23:23<\/td>\n<\/tr>\n
Start Time<\/th>\n11\/08\/2023 21:10:00<\/td>\n<\/tr>\n
End Time<\/th>\n11\/09\/2023 04:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to do multiple scenarios such as Enrollment, Policy, MAM, Compliance, and Reports<\/p>\n

User impact: Users may be unable to do multiple scenarios such as Enrollment, Policy, MAM, Compliance, and Reports.<\/p>\n

More info: Various scenarios may have been unavailable for Windows, Android, and iOS devices in Microsoft Intune, such as the following:
– Enrollment
– Policy
– Mobile Application Management (MAM)
– Compliance
– Reports<\/p>\n

Additionally, the Recovery Point Objective (RPO) Service Level Agreements (SLA) for dependent services is 15 minutes, which means that if admins made policy changes 15 minutes prior to the outage time, those changes may not have been committed. Affected admins will need to review their policy changes and redo them if they’re not committed.<\/p>\n

Final status: We’ve finished restarting the affected portion of Microsoft Intune service infrastructure and monitored telemetry to confirm the impact is fully resolved. Admins who made policy changes up to 15 minutes before the outage started on Wednesday, November 8, 2023, at 9:10 PM UTC may need to review their policy changes and redo them if they’re not committed.<\/p>\n

Scope of impact: Multiple scenarios in Intune Enrollment, Policy, Mobile Application Management (MAM), Compliance and Reports were impacted. <\/p>\n

Start time: Wednesday, November 8, 2023, at 9:10 PM UTC<\/p>\n

End time: Thursday, November 9, 2023, at 4:00 AM UTC<\/p>\n

Root cause: The impact was caused by an infrastructure thermal event in a portion of infrastructure that facilitates multiple Microsoft Intune scenarios, such as Enrollment, Policy, Mobile MAM, Compliance, and Reports.<\/p>\n

Next steps:
– To help prevent similar impact in the future, we’re investigating the underlying cause of the infrastructure thermal event.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u767b\u9332\u3001\u30dd\u30ea\u30b7\u30fc\u3001MAM\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30ec\u30dd\u30fc\u30c8\u306a\u3069\u306e\u8907\u6570\u306e\u30b7\u30ca\u30ea\u30aa\u3092\u5b9f\u884c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u767b\u9332\u3001\u30dd\u30ea\u30b7\u30fc\u3001MAM\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30ec\u30dd\u30fc\u30c8\u306a\u3069\u306e\u8907\u6570\u306e\u30b7\u30ca\u30ea\u30aa\u3092\u5b9f\u884c\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: Microsoft Intune\u306e Windows\u3001Android\u3001iOS \u30c7\u30d0\u30a4\u30b9\u3067\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u3055\u307e\u3056\u307e\u306a\u30b7\u30ca\u30ea\u30aa\u304c\u4f7f\u7528\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
-\u5728\u7c4d
-\u653f\u7b56
– \u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406(MAM)
-\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9
-\u30ec\u30dd\u30fc\u30c8<\/p>\n

\u3055\u3089\u306b\u3001\u4f9d\u5b58\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u56de\u5fa9\u30dd\u30a4\u30f3\u30c8\u76ee\u6a19 (RPO) \u30b5\u30fc\u30d3\u30b9 \u30ec\u30d9\u30eb \u30a2\u30b0\u30ea\u30fc\u30e1\u30f3\u30c8 (SLA) \u306f 15 \u5206\u3067\u3042\u308b\u305f\u3081\u3001\u7ba1\u7406\u8005\u304c\u505c\u6b62\u6642\u9593\u306e 15 \u5206\u524d\u306b\u30dd\u30ea\u30b7\u30fc\u3092\u5909\u66f4\u3057\u305f\u5834\u5408\u3001\u305d\u308c\u3089\u306e\u5909\u66f4\u306f\u30b3\u30df\u30c3\u30c8\u3055\u308c\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u7ba1\u7406\u8005\u306f\u3001\u30dd\u30ea\u30b7\u30fc\u306e\u5909\u66f4\u3092\u78ba\u8a8d\u3057\u3001\u30b3\u30df\u30c3\u30c8\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3084\u308a\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: Microsoft Intune \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u90e8\u5206\u306e\u518d\u8d77\u52d5\u304c\u5b8c\u4e86\u3057\u3001\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3057\u3066\u3001\u5f71\u97ff\u304c\u5b8c\u5168\u306b\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u30022023 \u5e74 11 \u6708 8 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 9 \u6642 10 \u5206 (UTC) \u306b\u505c\u6b62\u304c\u59cb\u307e\u308b 15 \u5206\u524d\u307e\u3067\u306b\u30dd\u30ea\u30b7\u30fc\u306e\u5909\u66f4\u3092\u884c\u3063\u305f\u7ba1\u7406\u8005\u306f\u3001\u30dd\u30ea\u30b7\u30fc\u306e\u5909\u66f4\u3092\u78ba\u8a8d\u3057\u3001\u30b3\u30df\u30c3\u30c8\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3084\u308a\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Intune \u767b\u9332\u3001\u30dd\u30ea\u30b7\u30fc\u3001\u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406 (MAM)\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30ec\u30dd\u30fc\u30c8\u306e\u8907\u6570\u306e\u30b7\u30ca\u30ea\u30aa\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2023 \u5e74 11 \u6708 8 \u65e5 \u6c34\u66dc\u65e5\u5348\u5f8c 9 \u6642 10 \u5206 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 11 \u6708 9 \u65e5 (\u6728) 4:00 AM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u3053\u306e\u5f71\u97ff\u306f\u3001\u767b\u9332\u3001\u30dd\u30ea\u30b7\u30fc\u3001\u30e2\u30d0\u30a4\u30eb MAM\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30ec\u30dd\u30fc\u30c8\u306a\u3069\u3001\u8907\u6570\u306e Microsoft Intune \u30b7\u30ca\u30ea\u30aa\u3092\u5bb9\u6613\u306b\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u3067\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u6e29\u5ea6\u30a4\u30d9\u30f3\u30c8\u306b\u3088\u3063\u3066\u5f15\u304d\u8d77\u3053\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u540c\u69d8\u306e\u5f71\u97ff\u304c\u53ca\u3070\u306a\u3044\u3088\u3046\u306b\u3001\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u71b1\u30a4\u30d9\u30f3\u30c8\u306e\u6839\u672c\u7684\u306a\u539f\u56e0\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT688431 | Microsoft Intune | Some users may be unable to do multiple scenarios such as Enrollment, Policy, MA […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3972","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=3972"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/3972\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=3972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=3972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=3972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}