{"id":4012,"date":"2023-11-15T17:00:52","date_gmt":"2023-11-15T08:00:52","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=4012"},"modified":"2023-11-15T17:13:42","modified_gmt":"2023-11-15T08:13:42","slug":"servicerestored-ex682081-exchange-online-some-users-cant-access-my-templates-when-composing-new-email-messages-in-the-outlook-desktop-and-web-clients","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-11-15-servicerestored-ex682081-exchange-online-some-users-cant-access-my-templates-when-composing-new-email-messages-in-the-outlook-desktop-and-web-clients","title":{"rendered":"[serviceRestored] EX682081 | Exchange Online | Some users can’t access ‘My Templates’ when composing new email messages in the Outlook desktop and web clients"},"content":{"rendered":"
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EX682081 | Exchange Online | Some users can’t access ‘My Templates’ when composing new email messages in the Outlook desktop and web clients<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nSome users couldn’t access ‘My Templates’ when composing new email messages in the Outlook desktop and web clients.<\/td>\n<\/tr>\n
Last Updated<\/th>\n11\/15\/2023 07:07:59<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/29\/2023 00:32:00<\/td>\n<\/tr>\n
End Time<\/th>\n11\/05\/2023 23:59:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users can’t access ‘My Templates’ when composing new email messages in the Outlook desktop and web clients<\/p>\n

User impact: Some users couldn’t access ‘My Templates’ when composing new email messages in the Outlook desktop and web clients.<\/p>\n

More info: Impact occurred even though the ‘My Templates’ add-in was enabled.<\/p>\n

Final status: We deployed a fix to the affected environments and validated with affected users that the impact was remediated.<\/p>\n

Scope of impact: Some users attempting to use ‘My Templates’ when composing email messages in the Outlook desktop and web clients were affected.<\/p>\n

Start time: Friday, September 29, 2023, at 12:32 AM UTC<\/p>\n

End time: Sunday, November 5, 2023, at 11:59 PM UTC<\/p>\n

Root cause: A set of feature updates intended to improve ‘My Templates’ functionality introduced an impacting code issue that was preventing some users from accessing ‘My Templates’ when composing new email messages in the Outlook desktop and web clients.<\/p>\n

Next steps:
– We’re reviewing our feature update procedures to help find better methods of identifying codes issues prior to their implementation in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u304a\u3088\u3073 Web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u65b0\u3057\u3044\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u4f5c\u6210\u3059\u308b\u3068\u304d\u306b [\u30de\u30a4 \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8] \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u304a\u3088\u3073 Web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u65b0\u3057\u3044\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u3001[\u30de\u30a4 \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8] \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: ‘\u30de\u30a4 \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8’ \u30a2\u30c9\u30a4\u30f3\u304c\u6709\u52b9\u306b\u306a\u3063\u3066\u3044\u3066\u3082\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u306b\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u30c7\u30d7\u30ed\u30a4\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u3068\u5171\u306b\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u691c\u8a3c\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u304a\u3088\u3073 Web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b “\u30de\u30a4 \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8” \u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3057\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 9 \u6708 29 \u65e5 (\u91d1) \u5348\u524d 12 \u6642 32 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 11 \u6708 5 \u65e5 (\u65e5) \u5348\u5f8c 11 \u6642 59 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u300c\u500b\u4eba\u7528\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300d\u6a5f\u80fd\u306e\u6539\u5584\u3092\u76ee\u7684\u3068\u3057\u305f\u4e00\u9023\u306e\u6a5f\u80fd\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u304a\u3088\u3073 Web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u65b0\u3057\u3044\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u4f5c\u6210\u3059\u308b\u3068\u304d\u306b\u300c\u500b\u4eba\u7528\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300d\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u3068\u3044\u3046\u3001\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u5b9f\u88c5\u3055\u308c\u308b\u524d\u306b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306e\u3088\u308a\u826f\u3044\u65b9\u6cd5\u3092\u898b\u3064\u3051\u308b\u305f\u3081\u306b\u3001\u6a5f\u80fd\u66f4\u65b0\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX682081 | Exchange Online | Some users can’t access ‘My Templates’ when composing new email […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4012","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/4012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=4012"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/4012\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=4012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=4012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=4012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}