{"id":402,"date":"2023-02-10T04:01:43","date_gmt":"2023-02-09T19:01:43","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=402"},"modified":"2023-02-10T04:03:17","modified_gmt":"2023-02-09T19:03:17","slug":"servicerestored-mo512648-microsoft-365-suite-users-may-be-unable-to-use-various-microsoft-365-apps-or-features","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-02-10-servicerestored-mo512648-microsoft-365-suite-users-may-be-unable-to-use-various-microsoft-365-apps-or-features","title":{"rendered":"[serviceRestored] MO512648 | Microsoft 365 suite | Users may be unable to use various Microsoft 365 apps or features"},"content":{"rendered":"
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MO512648 | Microsoft 365 suite | Users may be unable to use various Microsoft 365 apps or features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
Event Type<\/th>\nUpdate<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to use various Microsoft 365 apps or features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n2\/9\/2023 6:28:35 PM<\/td>\n<\/tr>\n
Start Time<\/th>\n2\/7\/2023 8:25:00 PM<\/td>\n<\/tr>\n
End Time<\/th>\n2\/9\/2023 5:50:00 AM<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to use various Microsoft 365 apps or features<\/p>\n

User impact: Users may have been unable to use various Microsoft 365 apps or features.<\/p>\n

More info: This event caused impact to multiple Microsoft 365 services, which have now recovered. Below is a list of services or scenarios that may have been affected by this event:<\/p>\n

– Microsoft Power Apps: Users may have been unable to access the service.
– Microsoft Teams: Users may have seen Microsoft Teams call failures when utilizing Session Initiation Protocol (SIP) devices.
– Microsoft Intune: Users may have been intermittently unable to view some User Interface (UI) features in Microsoft Intune.
– Microsoft Purview: Admins may have been unable to manage cases and start collections with Microsoft Purview eDiscovery (Premium).
– Windows 365 Cloud PC: Users may have been unable to connect to Windows 365 Cloud PC or provision Cloud PCs in the affected region.
– Microsoft 365 Defender: Users may have noticed stale data for Advanced Hunting, Insider Risk, alerts or custom detections, Privacy Management, investigations, Threat Explorer, email entity reports, auto investigations and encounter delays for email remediation actions.
– Project for the web: Users may have been unable to create or open projects.
– Universal Print: Users may have been unable to print.
– Microsoft Teams: Admins may have seen delayed report updates for meeting and call records within the Teams admin center of up to 12 hours.
– Microsoft Purview: Admins may have been unable to receive policy matches or act on existing policy matches via communication compliance within Microsoft Purview. Admins were also unable to receive insights and alerts or act on existing policies via Insider Risk Management.<\/p>\n

Final status: We’ve confirmed through monitoring that Microsoft Purview has recovered, as well as all other affected services, concluding impact associated with this event.<\/p>\n

Scope of impact: This issue primarily impacted users located within or hosted through the Asia Pacific and Australia regions but could have affected other users as well. Users located in non-impacted regions may have seen impact when attempting to interact with an affected user.<\/p>\n

Start time: Tuesday, February 7, 2023, at 8:25 PM UTC<\/p>\n

End time: Thursday, February 9, 2023, at 5:50 AM UTC<\/p>\n

Preliminary root cause: A power surge event within one of our Azure data centers in Southeast Asia prevented some of our service infrastructure from processing traffic, causing impact to multiple services.<\/p>\n

Next steps:
– We’re reviewing options to more quickly mitigate end-user impact in similar issues in the future. <\/p>\n

We?ll publish a post-incident report within five business days.<\/td>\n<\/tr>\n

\u6a5f\u68b0\u7ffb\u8a33<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u307e\u305f\u306f\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u307e\u305f\u306f\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306f\u3001\u73fe\u5728\u56de\u5fa9\u3057\u3066\u3044\u308b\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002\u4ee5\u4e0b\u306f\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u307e\u305f\u306f\u30b7\u30ca\u30ea\u30aa\u306e\u4e00\u89a7\u3067\u3059\u3002<\/p>\n

– Microsoft Power Apps: \u30e6\u30fc\u30b6\u30fc\u304c\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Teams: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u958b\u59cb\u30d7\u30ed\u30c8\u30b3\u30eb (SIP) \u30c7\u30d0\u30a4\u30b9\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001Microsoft Teams \u901a\u8a71\u306e\u5931\u6557\u3092\u898b\u305f\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Intune: \u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b Microsoft Intune \u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc \u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9 (UI) \u6a5f\u80fd\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Purview: \u7ba1\u7406\u8005\u306f\u3001Microsoft Purview \u96fb\u5b50\u60c5\u5831\u958b\u793a (\u30d7\u30ec\u30df\u30a2\u30e0) \u3092\u4f7f\u7528\u3057\u3066\u30b1\u30fc\u30b9\u3092\u7ba1\u7406\u3057\u3001\u30b3\u30ec\u30af\u30b7\u30e7\u30f3\u3092\u958b\u59cb\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Windows 365 \u30af\u30e9\u30a6\u30c9 PC: \u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30ea\u30fc\u30b8\u30e7\u30f3\u3067 Windows 365 \u30af\u30e9\u30a6\u30c9 PC \u306b\u63a5\u7d9a\u3067\u304d\u306a\u304b\u3063\u305f\u304b\u3001\u30af\u30e9\u30a6\u30c9 PC \u3092\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft 365 Defender: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u9ad8\u5ea6\u306a\u30cf\u30f3\u30c6\u30a3\u30f3\u30b0\u3001\u30a4\u30f3\u30b5\u30a4\u30c0\u30fc \u30ea\u30b9\u30af\u3001\u30a2\u30e9\u30fc\u30c8\u307e\u305f\u306f\u30ab\u30b9\u30bf\u30e0\u691c\u51fa\u3001\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u7ba1\u7406\u3001\u8abf\u67fb\u3001\u8105\u5a01\u30a8\u30af\u30b9\u30d7\u30ed\u30fc\u30e9\u30fc\u3001\u96fb\u5b50\u30e1\u30fc\u30eb \u30a8\u30f3\u30c6\u30a3\u30c6\u30a3 \u30ec\u30dd\u30fc\u30c8\u3001\u81ea\u52d5\u8abf\u67fb\u3001\u304a\u3088\u3073\u96fb\u5b50\u30e1\u30fc\u30eb\u4fee\u5fa9\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u9045\u5ef6\u306e\u53e4\u3044\u30c7\u30fc\u30bf\u306b\u6c17\u4ed8\u3044\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Web \u7528\u30d7\u30ed\u30b8\u30a7\u30af\u30c8: \u30e6\u30fc\u30b6\u30fc\u304c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u4f5c\u6210\u307e\u305f\u306f\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30cb\u30d0\u30fc\u30b5\u30eb\u5370\u5237: \u30e6\u30fc\u30b6\u30fc\u304c\u5370\u5237\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Teams: \u7ba1\u7406\u8005\u306f\u3001Teams \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u5185\u306e\u4f1a\u8b70\u30ec\u30b3\u30fc\u30c9\u3068\u901a\u8a71\u30ec\u30b3\u30fc\u30c9\u306e\u30ec\u30dd\u30fc\u30c8\u66f4\u65b0\u304c\u6700\u5927 12 \u6642\u9593\u9045\u308c\u3066\u3044\u308b\u306e\u3092\u898b\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Purview: \u7ba1\u7406\u8005\u306f\u3001\u30dd\u30ea\u30b7\u30fc\u306e\u4e00\u81f4\u3092\u53d7\u4fe1\u3067\u304d\u306a\u304b\u3063\u305f\u304b\u3001Microsoft Purview \u5185\u306e\u901a\u4fe1\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u4ecb\u3057\u3066\u65e2\u5b58\u306e\u30dd\u30ea\u30b7\u30fc\u306e\u4e00\u81f4\u306b\u57fa\u3065\u3044\u3066\u64cd\u4f5c\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u7ba1\u7406\u8005\u306f\u3001\u5206\u6790\u60c5\u5831\u3084\u30a2\u30e9\u30fc\u30c8\u3092\u53d7\u3051\u53d6\u3063\u305f\u308a\u3001\u30a4\u30f3\u30b5\u30a4\u30c0\u30fc \u30ea\u30b9\u30af\u7ba1\u7406\u3092\u4ecb\u3057\u3066\u65e2\u5b58\u306e\u30dd\u30ea\u30b7\u30fc\u306b\u57fa\u3065\u3044\u3066\u884c\u52d5\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u72b6\u614b: \u76e3\u8996\u3092\u901a\u3058\u3066\u3001Microsoft Purview \u304c\u56de\u5fa9\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u4ed6\u306e\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u56de\u5fa9\u3057\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308b\u5f71\u97ff\u304c\u7d42\u4e86\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u4e3b\u306b\u3001\u30a2\u30b8\u30a2\u592a\u5e73\u6d0b\u304a\u3088\u3073\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2\u5730\u57df\u5185\u306b\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u3001\u307e\u305f\u306f\u30a2\u30b8\u30a2\u592a\u5e73\u6d0b\u304a\u3088\u3073\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2\u5730\u57df\u3092\u901a\u3058\u3066\u30db\u30b9\u30c8\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u304c\u3001\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u3082\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u306a\u3044\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u3068\u5bfe\u8a71\u3057\u3088\u3046\u3068\u3057\u305f\u3068\u304d\u306b\u5f71\u97ff\u304c\u898b\u3089\u308c\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2023\u5e742\u67087\u65e5\u706b\u66dc\u65e5\u5348\u5f8c8\u664225\u5206UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 2 \u6708 9 \u65e5\u6728\u66dc\u65e5\u5348\u524d 5:50 UTC<\/p>\n

\u4e88\u5099\u7684\u306a\u6839\u672c\u539f\u56e0: \u6771\u5357\u30a2\u30b8\u30a2\u306e Azure \u30c7\u30fc\u30bf \u30bb\u30f3\u30bf\u30fc\u306e 1 \u3064\u3067\u96fb\u529b\u30b5\u30fc\u30b8 \u30a4\u30d9\u30f3\u30c8\u304c\u767a\u751f\u3057\u305f\u305f\u3081\u3001\u4e00\u90e8\u306e\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3067\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u51e6\u7406\u3067\u304d\u306a\u304f\u306a\u308a\u3001\u8907\u6570\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u304c\u53ca\u3076\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u3001\u540c\u69d8\u306e\u554f\u984c\u3067\u306e\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306e\u5f71\u97ff\u3092\u3088\u308a\u8fc5\u901f\u306b\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u306f 5 \u55b6\u696d\u65e5\u4ee5\u5185\u306b\u516c\u958b\u3055\u308c\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO512648 | Microsoft 365 suite | Users may be unable to use various Microsoft 365 apps or features Status serv […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-402","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=402"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/402\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}