{"id":4392,"date":"2023-12-13T06:01:20","date_gmt":"2023-12-12T21:01:20","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=4392"},"modified":"2023-12-13T06:11:53","modified_gmt":"2023-12-12T21:11:53","slug":"servicerestored-ex696674-exchange-online-users-cant-preview-microsoft-office-app-attachments-in-outlook-on-the-web","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-12-13-servicerestored-ex696674-exchange-online-users-cant-preview-microsoft-office-app-attachments-in-outlook-on-the-web","title":{"rendered":"[serviceRestored] EX696674 | Exchange Online | Users can’t preview Microsoft Office app attachments in Outlook on the web"},"content":{"rendered":"
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EX696674 | Exchange Online | Users can’t preview Microsoft Office app attachments in Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers can’t preview Microsoft Office app attachments in Outlook on the web.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/12\/2023 20:54:31<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/08\/2023 06:18:26<\/td>\n<\/tr>\n
End Time<\/th>\n12\/12\/2023 20:30:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users can’t preview Microsoft Office app attachments in Outlook on the web<\/p>\n

User impact: Users can’t preview Microsoft Office app attachments in Outlook on the web.<\/p>\n

More info: Affected users were unable to preview attachments from Office apps such as Word, Excel, and PowerPoint in Outlook on the web. While we worked to remediate impact, users may have been able to use the Outlook desktop and mobile clients as alternative methods.<\/p>\n

Final status: Deployment of the fix is complete, and we’ve monitored our service telemetry to confirm that Microsoft Office app attachment previews are restored and impact is remediated.<\/p>\n

Scope of impact: Users serviced by the affected infrastructure attempting to preview attachments from Office apps such as Word, Excel, and PowerPoint in Outlook on the web were impacted.<\/p>\n

Start time: Friday, December 8, 2023, at 6:10 AM UTC<\/p>\n

End time: Tuesday, December 12, 2023, at 8:30 PM UTC<\/p>\n

Root cause: A recent service update, intended to improve the performance of the Microsoft 365 for the web infrastructure, caused the inability to preview Microsoft Office app attachments in Outlook on the web.<\/p>\n

Next steps:
– We’re reviewing our Microsoft 365 for the web infrastructure update procedures pertaining to attachment preview functionality to prevent similar impact in future updates.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306fOutlook on the web\u3067 Microsoft Office \u30a2\u30d7\u30ea\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u307e\u305b\u3093<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web\u3067 Microsoft Office \u30a2\u30d7\u30ea\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web\u3067 Word\u3001Excel\u3001PowerPoint \u306a\u3069\u306e Office \u30a2\u30d7\u30ea\u304b\u3089\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u5f71\u97ff\u306e\u4fee\u5fa9\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u9593\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u5225\u306e\u65b9\u6cd5\u3068\u3057\u3066 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068\u30e2\u30d0\u30a4\u30eb \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3067\u304d\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3057\u3066\u3001Microsoft Office \u30a2\u30d7\u30ea\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306e\u30d7\u30ec\u30d3\u30e5\u30fc\u304c\u5fa9\u5143\u3055\u308c\u3001\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u3001Outlook on the web\u3067 Word\u3001Excel\u3001PowerPoint \u306a\u3069\u306e Office \u30a2\u30d7\u30ea\u304b\u3089\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 12 \u6708 8 \u65e5 (\u91d1) \u5348\u524d 6 \u6642 10 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 12 \u6708 12 \u65e5 (\u706b) \u5348\u5f8c 8 \u6642 30 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Web \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e Microsoft 365 \u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u308a\u3001Outlook on the web\u3067Microsoft Office\u30a2\u30d7\u30ea\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– Microsoft 365 for the Web \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u66f4\u65b0\u624b\u9806\u306b\u3064\u3044\u3066\u306f\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306e\u30d7\u30ec\u30d3\u30e5\u30fc\u6a5f\u80fd\u306b\u95a2\u3059\u308b\u624b\u9806\u3092\u78ba\u8a8d\u3057\u3001\u4eca\u5f8c\u306e\u66f4\u65b0\u3067\u540c\u69d8\u306e\u5f71\u97ff\u304c\u767a\u751f\u3057\u306a\u3044\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX696674 | Exchange Online | Users can’t preview Microsoft Office app attachments in Outlook on the web […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4392","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/4392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=4392"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/4392\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=4392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=4392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=4392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}