{"id":4461,"date":"2023-12-15T04:01:03","date_gmt":"2023-12-14T19:01:03","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=4461"},"modified":"2023-12-15T04:14:41","modified_gmt":"2023-12-14T19:14:41","slug":"servicedegradation-ex698071-exchange-online-some-users-may-be-unable-to-send-or-receive-email-messages-in-exchange-online-using-third-party-apps","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-12-15-servicedegradation-ex698071-exchange-online-some-users-may-be-unable-to-send-or-receive-email-messages-in-exchange-online-using-third-party-apps","title":{"rendered":"[serviceDegradation] EX698071 | Exchange Online | Some users may be unable to send or receive email messages in Exchange Online using third-party apps"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX698071 | Exchange Online | Some users may be unable to send or receive email messages in Exchange Online using third-party apps<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to send or receive email messages in Exchange Online using third-party apps.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>12\/14\/2023 18:29:09<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>12\/13\/2023 20:02:33<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to send or receive email messages in Exchange Online using third-party apps<\/p>\n<p>  User impact: Users may be unable to send or receive email messages in Exchange Online using third-party apps.<\/p>\n<p>  More info: This specifically impacts users with third-party apps that utilize the Exchange Web Services (EWS) API.<\/p>\n<p>  Current status: We&#8217;ve verified the code regression introduced in a recent service update to the Exchange Online service infrastructure as the root cause of this event. The code regression is causing email messages to operate on legacy formatting when processed   through third-party apps that utilize the EWS API and resulting in impact. We&#8217;ve developing a fix for the impacting code regression and will provide a timeline for impact remediation when available.<\/p>\n<p>  Scope of impact: This problem may impact some users who are served through the affected infrastructure that are attempting to send or receive email messages using third-party apps that utilize the EWS API.<\/p>\n<p>  Start time: Tuesday, December 12, 2023, at 8:47 AM UTC<\/p>\n<p>  Root cause: A code regression within a portion of our service infrastructure is causing email messages to operate on legacy formatting when processed through third-party apps that utilize the EWS API, which is preventing email messages from being sent or received.<\/p>\n<p>  Next update by: Friday, December 15, 2023, at 2:00 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30b5\u30fc\u30c9 \u30d1\u30fc\u30c6\u30a3\u88fd\u30a2\u30d7\u30ea\u3092\u4f7f\u7528\u3057\u3066 Exchange 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