{"id":4858,"date":"2024-01-24T06:01:06","date_gmt":"2024-01-23T21:01:06","guid":{"rendered":"https:\/\/m365jp.tk\/?p=4858"},"modified":"2024-01-24T06:01:29","modified_gmt":"2024-01-23T21:01:29","slug":"servicerestored-ex637339-exchange-online-some-users-email-with-attachments-sent-from-outlook-for-mac-may-be-delivered-without-attachments","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-01-24-servicerestored-ex637339-exchange-online-some-users-email-with-attachments-sent-from-outlook-for-mac-may-be-delivered-without-attachments","title":{"rendered":"[serviceRestored] EX637339 | Exchange Online | Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments"},"content":{"rendered":"
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EX637339 | Exchange Online | Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ email with attachments sent from Outlook for Mac may have been delivered without attachments.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/23\/2024 20:00:59<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/10\/2023 20:08:00<\/td>\n<\/tr>\n
End Time<\/th>\n01\/22\/2024 21:05:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ email with attachments sent from Outlook for Mac may be delivered without attachments<\/p>\n

User impact: Users’ email with attachments sent from Outlook for Mac may have been delivered without attachments.<\/p>\n

More info: Users could have verified if they\u2019d encountered this problem in Outlook for Mac by reviewing their Sent Items to validate if a sent message contained an attachment. If users didn’t see the attachment, they could have replied to the message in their Sent Items folder to reattach and send the message again.<\/p>\n

Final status: Our fix deployment has completed, and the issue is resolved. Affected users may need to update their Outlook for Mac client through the Apple app store or Microsoft store to receive the fix and remediate the issue for all users. <\/p>\n

Scope of impact: This issue was specific to a very small percentage of users’ email with attachments sent from Outlook for Mac.<\/p>\n

Start time: Monday, July 10, 2023, at 8:08 PM UTC<\/p>\n

End time: Monday, January 22, 2024, at 9:05 PM UTC<\/p>\n

Root cause: A conflict occurring with how our service detects attachment IDs before sending email in Outlook for Mac was resulting in the service removing attachments on sending email.<\/p>\n

Next steps:
– We’re continuing to investigate the conflict to understand how it was introduced and better prevent similar future impact. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u304c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306a\u3057\u3067\u914d\u4fe1\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u304c\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306a\u3057\u3067\u914d\u4fe1\u3055\u308c\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u9001\u4fe1\u6e08\u307f\u30a2\u30a4\u30c6\u30e0\u3092\u78ba\u8a8d\u3057\u3066\u3001\u9001\u4fe1\u6e08\u307f\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u3067\u3001Outlook for Mac \u3067\u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u306f\u3001\u9001\u4fe1\u6e08\u307f\u30a2\u30a4\u30c6\u30e0 \u30d5\u30a9\u30eb\u30c0\u30fc\u5185\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u8fd4\u4fe1\u3057\u3066\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u518d\u6dfb\u4ed8\u3057\u3066\u518d\u9001\u4fe1\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u3001\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Apple App Store \u307e\u305f\u306f Microsoft Store \u304b\u3089 Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u66f4\u65b0\u3057\u3066\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u53d7\u3051\u53d6\u308a\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u554f\u984c\u3092\u4fee\u5fa9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Outlook for Mac \u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u4ed8\u304d\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u3054\u304f\u4e00\u90e8\u306b\u56fa\u6709\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 7 \u6708 10 \u65e5 (\u6708) \u5348\u5f8c 8 \u6642 8 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 1 \u6708 22 \u65e5 (\u6708) \u5348\u5f8c 9 \u6642 5 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Outlook for Mac \u3067\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b\u524d\u306b\u30b5\u30fc\u30d3\u30b9\u304c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb ID \u3092\u691c\u51fa\u3059\u308b\u65b9\u6cd5\u3068\u7af6\u5408\u304c\u767a\u751f\u3057\u3001\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u6642\u306b\u30b5\u30fc\u30d3\u30b9\u3067\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u524a\u9664\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u79c1\u305f\u3061\u306f\u3001\u7d1b\u4e89\u304c\u3069\u306e\u3088\u3046\u306b\u767a\u751f\u3057\u305f\u304b\u3092\u7406\u89e3\u3057\u3001\u540c\u69d8\u306e\u5f71\u97ff\u3092\u4eca\u5f8c\u3088\u308a\u9069\u5207\u306b\u9632\u3050\u305f\u3081\u306b\u3001\u7d1b\u4e89\u306e\u8abf\u67fb\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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