{"id":54,"date":"2023-01-18T05:00:38","date_gmt":"2023-01-17T20:00:38","guid":{"rendered":"https:\/\/m365jp.tk\/?p=54"},"modified":"2023-01-18T06:01:27","modified_gmt":"2023-01-17T21:01:27","slug":"restoringservice-mo497128-microsoft-365-suite-some-users-are-unable-to-utilize-the-application-shortcuts-on-the-start-menu-and-taskbar-5","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-01-18-restoringservice-mo497128-microsoft-365-suite-some-users-are-unable-to-utilize-the-application-shortcuts-on-the-start-menu-and-taskbar-5","title":{"rendered":"[restoringService] MO497128 | Microsoft 365 suite | Some users are unable to utilize the Application shortcuts on the Start menu and taskbar"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO497128 | Microsoft 365 suite | Some users are unable to utilize the Application shortcuts on the Start menu and taskbar<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">restoringService<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>Event Type<\/th>\n<td>Update<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users are unable to utilize the Application shortcuts on the Start menu, taskbar, and desktop.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>1\/17\/2023 7:47:45 PM<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>1\/13\/2023 11:43:47 AM<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users are unable to utilize the Application shortcuts on the Start menu and taskbar<\/p>\n<p>  User Impact: Users are unable to utilize the Application shortcuts on the Start menu, taskbar, and desktop.<\/p>\n<p>  More info: Shortcut icons in the Start menu, taskbar, or desktop may no longer be visible or may not work as intended. Additionally, for some users, they may receive errors when trying to run Executable (.exe) files, if they have dependencies on an affected   shortcut file path.<\/p>\n<p>  We&#8217;ve completed an update deployment within the security intelligence build(s) 1.381.2164.0 (and newer) on Friday, January 13, 2023, at 6:03 PM UTC. This fix update will not restore previously removed shortcut files, but it will prevent any additional shortcut   files from being removed by the incorrect detection logic.<\/p>\n<p>  Microsoft has confirmed steps that administrators and users can take to recreate start menu links for a significant subset of the affected applications that were removed. These steps have been consolidated into the PowerShell script in the following link to   help admins take recovery actions within their environment. Users or admins must be a local administrator on the machine that the script will be run on: <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a><\/p>\n<p>  Current status: As we continue our work to provide potential solution(s) we recommend users review the guidance and resources outlined within the Microsoft Tech Community post: <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a>. The resources provided can help admins identify affected   machines within their environment, and further steps to run the provided recovery tool\/script. We&#8217;ll continue providing updates as soon as they become available.<\/p>\n<p>  Scope of impact: This issue may affect users within your organization, it is not specific to Office apps and can impact any application&#8217;s shortcut file. There is no impact for customers who (1) did not have the ?Block Win32 API calls from Office macro? rule   turned on in block mode or, (2) did not update to an affected security intelligence build(s) 1.381.2134.0, 1.381.2140.0, 1.381.2152, and 1.381.2163.0.  <\/p>\n<p>  Start time: Friday, January 13, 2023, at 8:51 AM UTC<\/p>\n<p>  Root cause: During a recent update to the Windows Security and Microsoft Defender for Endpoint service, user devices experienced a series of false positive detections for the Attack Surface Reduction (ASR) rule &#8220;Block Win32 API calls from Office macro&#8221; after   updating to an affected security intelligence build(s) 1.381.2134.0, 1.381.2140.0, 1.381.2152, and 1.381.2163.0. These detections resulted in the identification of certain Windows shortcut (.lnk) files that matched the incorrect detection pattern and were   subsequently removed.<\/p>\n<p>  Next update by: Wednesday, January 18, 2023, at 8:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>\u6a5f\u68b0\u7ffb\u8a33<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001[\u30b9\u30bf\u30fc\u30c8]\u30e1\u30cb\u30e5\u30fc\u3068\u30bf\u30b9\u30af\u30d0\u30fc\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u5229\u7528\u3067\u304d\u307e\u305b\u3093<\/p>\n<p>  \u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u304c [\u30b9\u30bf\u30fc\u30c8] \u30e1\u30cb\u30e5\u30fc\u3001\u30bf\u30b9\u30af\u30d0\u30fc\u3001\u304a\u3088\u3073\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u5229\u7528\u3067\u304d\u306a\u3044\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: [\u30b9\u30bf\u30fc\u30c8] \u30e1\u30cb\u30e5\u30fc\u3001\u30bf\u30b9\u30af \u30d0\u30fc\u3001\u307e\u305f\u306f\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u304f\u306a\u3063\u305f\u308a\u3001\u610f\u56f3\u3057\u305f\u3068\u304a\u308a\u306b\u52d5\u4f5c\u3057\u306a\u304f\u306a\u3063\u305f\u308a\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb \u30d1\u30b9\u306b\u4f9d\u5b58\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u5b9f\u884c\u53ef\u80fd (.exe) \u30d5\u30a1\u30a4\u30eb\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9 \u30d3\u30eb\u30c9 1.381.2164.0 (\u4ee5\u964d) \u5185\u306e\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u5c55\u958b\u3092\u30012023 \u5e74 1 \u6708 13 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u5f8c 6:03 UTC \u306b\u5b8c\u4e86\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u66f4\u65b0\u3067\u306f\u3001\u4ee5\u524d\u306b\u524a\u9664\u3055\u308c\u305f\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb\u306f\u5fa9\u5143\u3055\u308c\u307e\u305b\u3093\u304c\u3001\u4e0d\u9069\u5207\u306a\u691c\u51fa\u30ed\u30b8\u30c3\u30af\u306b\u3088\u3063\u3066\u8ffd\u52a0\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb\u304c\u524a\u9664\u3055\u308c\u308b\u306e\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>  \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306f\u3001\u7ba1\u7406\u8005\u3068\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u524a\u9664\u3055\u308c\u305f\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u91cd\u8981\u306a\u30b5\u30d6\u30bb\u30c3\u30c8\u306e\u30b9\u30bf\u30fc\u30c8 \u30e1\u30cb\u30e5\u30fc \u30ea\u30f3\u30af\u3092\u518d\u4f5c\u6210\u3059\u308b\u305f\u3081\u306b\u5b9f\u884c\u3067\u304d\u308b\u624b\u9806\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u624b\u9806\u306f\u3001\u6b21\u306e\u30ea\u30f3\u30af\u306e PowerShell \u30b9\u30af\u30ea\u30d7\u30c8\u306b\u7d71\u5408\u3055\u308c\u3066\u304a\u308a\u3001\u7ba1\u7406\u8005\u304c\u74b0\u5883\u5185\u3067\u56de\u5fa9\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u7ba1\u7406\u8005\u306f\u3001\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u5b9f\u884c\u3055\u308c\u308b\u30de\u30b7\u30f3\u306e\u30ed\u30fc\u30ab\u30eb\u7ba1\u7406\u8005\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a><\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u6f5c\u5728\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u4f5c\u696d\u3092\u7d99\u7d9a\u3059\u308b\u969b\u306b\u3001Microsoft \u6280\u8853\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u6295\u7a3f\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u30ac\u30a4\u30c0\u30f3\u30b9\u3068\u30ea\u30bd\u30fc\u30b9\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059 <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a>\u3002\u63d0\u4f9b\u3055\u308c\u308b\u30ea\u30bd\u30fc\u30b9\u306f\u3001\u7ba1\u7406\u8005\u304c\u74b0\u5883\u5185\u3067\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30de\u30b7\u30f3\u3092\u7279\u5b9a\u3057\u3001\u63d0\u4f9b\u3055\u308c\u305f\u56de\u5fa9\u30c4\u30fc\u30eb\/\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u5b9f\u884c\u3059\u308b\u305f\u3081\u306e\u8a73\u7d30\u306a\u624b\u9806\u3092\u5b9f\u884c\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u304c\u5229\u7528\u53ef\u80fd\u306b\u306a\u308a\u6b21\u7b2c\u3001\u5f15\u304d\u7d9a\u304d\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u7d44\u7e54\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001Office \u30a2\u30d7\u30ea\u306b\u56fa\u6709\u306e\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002(1)\u3092\u304a\u6301\u3061\u3067\u306a\u3044\u304a\u5ba2\u69d8\u306b\u306f\u5f71\u97ff\u306f\u3042\u308a\u307e\u305b\u3093\u3002Office \u30de\u30af\u30ed\u304b\u3089\u306e Win32 API \u547c\u3073\u51fa\u3057\u3092\u30d6\u30ed\u30c3\u30af\u3057\u307e\u3059\u304b?\u30eb\u30fc\u30eb\u304c\u30d6\u30ed\u30c3\u30af \u30e2\u30fc\u30c9\u3067\u6709\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u3001(2) \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9 \u30d3\u30eb\u30c9 1.381.2134.0\u30011.381.2140.0\u30011.381.2152\u3001\u304a\u3088\u3073 1.381.2163.0   \u306b\u66f4\u65b0\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2023 \u5e74 1 \u6708 13 \u65e5\u91d1\u66dc\u65e5\u5348\u524d 8:51 UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0: Windows \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u304a\u3088\u3073 Microsoft Defender for Endpoint \u30b5\u30fc\u30d3\u30b9\u306e\u6700\u8fd1\u306e\u66f4\u65b0\u4e2d\u306b\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9 \u30d3\u30eb\u30c9 1.381.2134.0\u30011.381.2140.0\u30011.381.2152\u3001\u304a\u3088\u3073 1.381.2163.0 \u306b\u66f4\u65b0\u3057\u305f\u5f8c\u3001\u30e6\u30fc\u30b6\u30fc \u30c7\u30d0\u30a4\u30b9\u3067\u653b\u6483\u9762\u306e\u7e2e\u5c0f (ASR) \u30eb\u30fc\u30eb &#8220;Office \u30de\u30af\u30ed\u304b\u3089\u306e Win32 API \u547c\u3073\u51fa\u3057\u3092\u30d6\u30ed\u30c3\u30af\u3059\u308b&#8221; \u306e\u4e00\u9023\u306e\u8aa4\u691c\u77e5\u304c\u691c\u51fa\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u691c\u51fa\u306b\u3088\u308a\u3001\u8aa4\u3063\u305f\u691c\u51fa\u30d1\u30bf\u30fc\u30f3\u306b\u4e00\u81f4\u3059\u308b\u7279\u5b9a\u306e   Windows \u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 (.lnk) \u30d5\u30a1\u30a4\u30eb\u304c\u8b58\u5225\u3055\u308c\u3001\u305d\u306e\u5f8c\u524a\u9664\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0: 2023\u5e741\u670818\u65e5(\u6c34)\u5348\u5f8c8:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO497128 | Microsoft 365 suite | Some users are unable to utilize the Application shortcuts on the Start menu  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-54","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/54","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=54"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/54\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=54"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=54"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}