{"id":5531,"date":"2024-03-14T03:01:25","date_gmt":"2024-03-13T18:01:25","guid":{"rendered":"https:\/\/m365jp.net\/?p=5531"},"modified":"2024-03-14T03:15:34","modified_gmt":"2024-03-13T18:15:34","slug":"servicerestored-up733898-universal-print-some-users-may-intermittently-be-unable-to-access-universal-print-and-receive-503-errors-when-accessing-some-features","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-14-servicerestored-up733898-universal-print-some-users-may-intermittently-be-unable-to-access-universal-print-and-receive-503-errors-when-accessing-some-features","title":{"rendered":"[serviceRestored] UP733898 | Universal Print | Some users may intermittently be unable to access Universal Print and receive 503 errors when accessing some features"},"content":{"rendered":"
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UP733898 | Universal Print | Some users may intermittently be unable to access Universal Print and receive 503 errors when accessing some features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access Universal Print and received 503 errors when accessing some features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/13\/2024 17:21:05<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/11\/2024 14:40:00<\/td>\n<\/tr>\n
End Time<\/th>\n03\/13\/2024 05:48:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may intermittently be unable to access Universal Print and receive 503 errors when accessing some features<\/p>\n

User impact: Users may have been unable to access Universal Print and received 503 errors when accessing some features.<\/p>\n

More info: This issue may have intermittently impacted various features such as printing, registering, and printer discovery in Universal Print.<\/p>\n

Final status: Deployment of the fix to the affected regions is complete, and we’ve monitored service health to confirm that the impact is remediated.<\/p>\n

Scope of impact: A subset of users attempting to access Universal Print may have been intermittently impacted.<\/p>\n

Start time: Monday, March 11, 2024, at 2:40 PM UTC<\/p>\n

End time: Wednesday, March 13, 2024, at 5:48 AM UTC<\/p>\n

Root cause: A recent change to the infrastructure that processes requests from Universal Print introduced an error that prevented users from accessing the service and its features intermittently, resulting in impact.<\/p>\n

Next steps:
– We’re reviewing our Universal Print code base update procedures pertaining to the affected functions to prevent similar impact in future updates.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

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UP733898 | Universal Print | Some users may intermittently be unable to access Universal Print and receive 503 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5531","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5531"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5531\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}