{"id":5545,"date":"2024-03-15T00:01:17","date_gmt":"2024-03-14T15:01:17","guid":{"rendered":"https:\/\/m365jp.net\/?p=5545"},"modified":"2024-03-15T00:15:32","modified_gmt":"2024-03-14T15:15:32","slug":"servicedegradation-mo737187-microsoft-365-suite-users-in-africa-may-be-unable-to-access-multiple-microsoft-365-services-or-features-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-15-servicedegradation-mo737187-microsoft-365-suite-users-in-africa-may-be-unable-to-access-multiple-microsoft-365-services-or-features-3","title":{"rendered":"[serviceDegradation] MO737187 | Microsoft 365 suite | Users in Africa may be unable to access multiple Microsoft 365 services or features"},"content":{"rendered":"
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MO737187 | Microsoft 365 suite | Users in Africa may be unable to access multiple Microsoft 365 services or features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers in Africa may be unable to access Multiple Microsoft 365 services or features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/14\/2024 14:31:33<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/14\/2024 11:15:20<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users in Africa may be unable to access multiple Microsoft 365 services or features<\/p>\n

User impact: Users in Africa may be unable to access Multiple Microsoft 365 services or features.<\/p>\n

Current status: We continue to progress with the previously mentioned workstreams:
– The third-party carrier provider responsible for the fibre cables continues to address the underlying issue. They have provided an ETA of 12 hours for these actions.
– Microsoft 365 services are rerouting connections to alternate regions where possible.
– Microsoft Teams calling is routed through Europe and has provided some relief.
– SharePoint Online and OneDrive for Business have rerouted connections to an alternate data center within the Africa region, which has provided some relief.
– We\u2019re performing work to reconfigure the available fibre cables in the Africa region to provide more processing throughput capabilities.<\/p>\n

Scope of impact: The issue significantly impacts users within the Africa region, however, users in other geographic locations may be impacted if their connections are routed through impacted networking components. <\/p>\n

Root cause: Multiple major fibre cables which manage requests in and out of the Africa region are broken.<\/p>\n

Next update by: Thursday, March 14, 2024, at 4:00 PM UTC<\/td>\n<\/tr>\n

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– \u30d5\u30a1\u30a4\u30d0\u30fc\u30b1\u30fc\u30d6\u30eb\u3092\u62c5\u5f53\u3059\u308b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e\u30ad\u30e3\u30ea\u30a2\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306f\u3001\u6839\u672c\u7684\u306a\u554f\u984c\u306b\u5f15\u304d\u7d9a\u304d\u5bfe\u51e6\u3057\u307e\u3059\u3002\u5f7c\u3089\u306f\u3001\u3053\u308c\u3089\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u5bfe\u3057\u306612\u6642\u9593\u306eETA\u3092\u63d0\u4f9b\u3057\u307e\u3057\u305f\u3002
– Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306f\u3001\u53ef\u80fd\u306a\u5834\u5408\u306f\u5225\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u63a5\u7d9a\u3092\u518d\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3057\u3066\u3044\u307e\u3059\u3002
– Microsoft Teams\u306e\u901a\u8a71\u306f\u30e8\u30fc\u30ed\u30c3\u30d1\u7d4c\u7531\u3067\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u3001\u3044\u304f\u3089\u304b\u306e\u5b89\u5fc3\u611f\u3092\u3082\u305f\u3089\u3057\u307e\u3057\u305f\u3002
– SharePoint Online \u3068 OneDrive for Business \u306f\u3001\u30a2\u30d5\u30ea\u30ab\u5730\u57df\u5185\u306e\u4ee3\u66ff\u30c7\u30fc\u30bf \u30bb\u30f3\u30bf\u30fc\u306b\u63a5\u7d9a\u3092\u518d\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3057\u3001\u3042\u308b\u7a0b\u5ea6\u306e\u5b89\u5fc3\u611f\u3092\u3082\u305f\u3089\u3057\u307e\u3057\u305f\u3002
– \u30a2\u30d5\u30ea\u30ab\u5730\u57df\u3067\u5229\u7528\u53ef\u80fd\u306a\u30d5\u30a1\u30a4\u30d0\u30fc\u30b1\u30fc\u30d6\u30eb\u3092\u518d\u69cb\u6210\u3057\u3066\u3001\u51e6\u7406\u30b9\u30eb\u30fc\u30d7\u30c3\u30c8\u80fd\u529b\u3092\u5411\u4e0a\u3055\u305b\u308b\u4f5c\u696d\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u30a2\u30d5\u30ea\u30ab\u5730\u57df\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u91cd\u5927\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u304c\u3001\u4ed6\u306e\u5730\u7406\u7684\u306a\u5834\u6240\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u4ecb\u3057\u3066\u63a5\u7d9a\u304c\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6839\u672c\u539f\u56e0: \u30a2\u30d5\u30ea\u30ab\u5730\u57df\u5185\u5916\u306e\u8981\u6c42\u3092\u7ba1\u7406\u3059\u308b\u8907\u6570\u306e\u4e3b\u8981\u306a\u30d5\u30a1\u30a4\u30d0\u30fc \u30b1\u30fc\u30d6\u30eb\u304c\u5207\u65ad\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2024\u5e743\u670814\u65e5 16:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO737187 | Microsoft 365 suite | Users in Africa may be unable to access multiple Microsoft 365 services or fe […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5545","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5545"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5545\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}