{"id":5546,"date":"2024-03-15T01:01:32","date_gmt":"2024-03-14T16:01:32","guid":{"rendered":"https:\/\/m365jp.net\/?p=5546"},"modified":"2024-03-15T01:15:32","modified_gmt":"2024-03-14T16:15:32","slug":"servicedegradation-mo737187-microsoft-365-suite-users-in-africa-may-be-unable-to-access-multiple-microsoft-365-services-or-features-4","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-15-servicedegradation-mo737187-microsoft-365-suite-users-in-africa-may-be-unable-to-access-multiple-microsoft-365-services-or-features-4","title":{"rendered":"[serviceDegradation] MO737187 | Microsoft 365 suite | Users in Africa may be unable to access multiple Microsoft 365 services or features"},"content":{"rendered":"
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MO737187 | Microsoft 365 suite | Users in Africa may be unable to access multiple Microsoft 365 services or features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers in Africa may be unable to access Multiple Microsoft 365 services or features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/14\/2024 15:56:52<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/14\/2024 11:15:20<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users in Africa may be unable to access multiple Microsoft 365 services or features<\/p>\n

User impact: Users in Africa may be unable to access Multiple Microsoft 365 services or features.<\/p>\n

Current status: We\u2019re performed multiple actions on back-end processes to reduce service load and provide some relief. These actions were targeted to services including but not limited to; SharePoint Online, OneDrive for Business, Microsoft Teams and Azure Front Door routing. While we are still performing traffic shedding processing, a large focus is on reconfiguring and converting some available fibre links in the West Africa region into additional capacity to bring the overall throughput to pre-impact levels. Our current ETA for this action is 10:00 PM UTC. Furthermore, users will start to experiencing incremental improvement as business hours in the Africa region come to an end and traffic volumes reduce.<\/p>\n

Scope of impact: The issue significantly impacts users within the Africa region, however, users in other geographic locations may be impacted if their connections are routed through impacted networking components. <\/p>\n

Root cause: Multiple major fibre cables which manage requests in and out of the Africa region are broken.<\/p>\n

Next update by: Thursday, March 14, 2024, at 6:00 PM UTC<\/td>\n<\/tr>\n

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\u6b21\u306e\u66f4\u65b0: 2024\u5e743\u670814\u65e5 18:00 (UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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