{"id":5556,"date":"2024-03-15T09:01:07","date_gmt":"2024-03-15T00:01:07","guid":{"rendered":"https:\/\/m365jp.net\/?p=5556"},"modified":"2024-03-15T09:14:21","modified_gmt":"2024-03-15T00:14:21","slug":"servicedegradation-ex738185-exchange-online-some-users-encrypted-email-messages-sent-from-a-shared-mailbox-to-external-domains-may-fail-to-send-in-exchange-online","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-15-servicedegradation-ex738185-exchange-online-some-users-encrypted-email-messages-sent-from-a-shared-mailbox-to-external-domains-may-fail-to-send-in-exchange-online","title":{"rendered":"[serviceDegradation] EX738185 | Exchange Online | Some users’ encrypted email messages sent from a shared mailbox to external domains may fail to send in Exchange Online"},"content":{"rendered":"
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EX738185 | Exchange Online | Some users’ encrypted email messages sent from a shared mailbox to external domains may fail to send in Exchange Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ encrypted email messages sent from a shared mailbox to external domains may fail to send in Exchange Online.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/14\/2024 23:30:56<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/12\/2024 06:17:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ encrypted email messages sent from a shared mailbox to external domains may fail to send in Exchange Online<\/p>\n

User impact: Users’ encrypted email messages sent from a shared mailbox to external domains may fail to send in Exchange Online.<\/p>\n

Current status: We’ve confirmed that a recent change, which was intended to enable the service to perform rule evaluation at the component level, rather than at the email message level, has increased the amount of requests to the service responsible for providing the license to encrypt or decrypt messages, resulting in our traffic management systems to be initialized and failing these requests to the service. This change has been disabled, and we’ve observed in our service health telemetry that these failing requests are trending downward, indicating a gradual recovery. We’re performing additional optimizations to ensure that failed request traffic continues to decrease to expected levels and ensure that impact was successfully remediated. <\/p>\n

Scope of impact: This issue impacts some users’ encrypted email messages sent from a shared mailbox to external domains in Exchange Online.<\/p>\n

Start time: Tuesday, March 12, 2024, at 6:17 AM UTC<\/p>\n

Root cause: A recent change, which was intended to enable the service to perform rule evaluation at the component level, rather than at the email message level, has increased the amount of requests to the service responsible for providing the license to encrypt or decrypt messages, resulting in our traffic management systems to be initialized and failing these requests to the service.<\/p>\n

Next update by: Friday, March 15, 2024, at 2:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u304b\u3089\u5916\u90e8\u30c9\u30e1\u30a4\u30f3\u306b\u9001\u4fe1\u3055\u308c\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u6697\u53f7\u5316\u3055\u308c\u305f\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u3001Exchange Online\u3067\u9001\u4fe1\u306b\u5931\u6557\u3059\u308b\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u304b\u3089\u5916\u90e8\u30c9\u30e1\u30a4\u30f3\u306b\u9001\u4fe1\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u6697\u53f7\u5316\u3055\u308c\u305f\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u3001Exchange Online\u3067\u9001\u4fe1\u306b\u5931\u6557\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u30b5\u30fc\u30d3\u30b9\u304c\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8 \u30ec\u30d9\u30eb\u3067\u306f\u306a\u304f\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8 \u30ec\u30d9\u30eb\u3067\u30eb\u30fc\u30eb\u8a55\u4fa1\u3092\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u6697\u53f7\u5316\u307e\u305f\u306f\u6697\u53f7\u5316\u89e3\u9664\u3059\u308b\u305f\u3081\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u8981\u6c42\u306e\u91cf\u304c\u5897\u52a0\u3057\u3001\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u304c\u521d\u671f\u5316\u3055\u308c\u3001\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u3053\u308c\u3089\u306e\u8981\u6c42\u304c\u5931\u6557\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u5909\u66f4\u306f\u7121\u52b9\u306b\u306a\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u6b63\u5e38\u6027\u30c6\u30ec\u30e1\u30c8\u30ea\u3067\u3001\u3053\u308c\u3089\u306e\u5931\u6557\u3057\u305f\u8981\u6c42\u304c\u6e1b\u5c11\u50be\u5411\u306b\u3042\u308a\u3001\u6bb5\u968e\u7684\u306a\u56de\u5fa9\u3092\u793a\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u5931\u6557\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u4e88\u60f3\u3055\u308c\u308b\u30ec\u30d9\u30eb\u307e\u3067\u6e1b\u5c11\u3057\u7d9a\u3051\u3001\u5f71\u97ff\u304c\u6b63\u5e38\u306b\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001\u8ffd\u52a0\u306e\u6700\u9069\u5316\u3092\u5b9f\u884c\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u304b\u3089Exchange Online\u306e\u5916\u90e8\u30c9\u30e1\u30a4\u30f3\u306b\u9001\u4fe1\u3055\u308c\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u6697\u53f7\u5316\u3055\u308c\u305f\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 3 \u6708 12 \u65e5 (\u706b) \u5348\u524d 6 \u6642 17 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b5\u30fc\u30d3\u30b9\u304c\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8 \u30ec\u30d9\u30eb\u3067\u306f\u306a\u304f\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8 \u30ec\u30d9\u30eb\u3067\u30eb\u30fc\u30eb\u8a55\u4fa1\u3092\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u6697\u53f7\u5316\u307e\u305f\u306f\u6697\u53f7\u5316\u89e3\u9664\u3059\u308b\u305f\u3081\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u8981\u6c42\u306e\u91cf\u304c\u5897\u52a0\u3057\u3001\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u304c\u521d\u671f\u5316\u3055\u308c\u3001\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u3053\u308c\u3089\u306e\u8981\u6c42\u304c\u5931\u6557\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2024\u5e743\u670815\u65e5 (\u91d1) 2:00 AM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX738185 | Exchange Online | Some users’ encrypted email messages sent from a shared mailbox to external […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5556","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5556"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5556\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}