{"id":5578,"date":"2024-03-16T04:01:51","date_gmt":"2024-03-15T19:01:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=5578"},"modified":"2024-03-16T04:05:02","modified_gmt":"2024-03-15T19:05:02","slug":"servicedegradation-mo737187-microsoft-365-suite-users-in-africa-may-be-unable-to-access-multiple-microsoft-365-services-or-features-16","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-16-servicedegradation-mo737187-microsoft-365-suite-users-in-africa-may-be-unable-to-access-multiple-microsoft-365-services-or-features-16","title":{"rendered":"[serviceDegradation] MO737187 | Microsoft 365 suite | Users in Africa may be unable to access multiple Microsoft 365 services or features"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO737187 | Microsoft 365 suite | Users in Africa may be unable to access multiple Microsoft 365 services or features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users in Africa may be unable to access multiple Microsoft 365 services or features.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>03\/15\/2024 18:35:38<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>03\/14\/2024 10:30:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users in Africa may be unable to access multiple Microsoft 365 services or features<\/p>\n<p>  User impact: Users in Africa may be unable to access multiple Microsoft 365 services or features.<\/p>\n<p>  Current status: We&#8217;ve added the additional network capacity, however, there has been a slight amount of instability in the newly added links. We&#8217;re working with the partner carriers who manage the fiber cables to investigate the issues. Additionally, we&#8217;re   planning to add additional fiber links within the region over the weekend, and then further capacity into next week.<\/p>\n<p>  We&#8217;re in the process of removing some background throttling that was initially applied to the Exchange Online services to reduce service load. Once our additional capacity is stable, we plan to re-enable Azure Front Door (AFD) routing within the South Africa   region to improve some application performance. <\/p>\n<p>  Scope of impact: The issue primarily impacts users within the Africa region. However, users in other geographic locations may be impacted if their connections are routed through impacted networking components.<\/p>\n<p>  Start time: Thursday, March 14, 2024, at 10:30 AM UTC<\/p>\n<p>  Preliminary root cause: Multiple major fiber cables which manage requests in and out of the Africa region are broken.<\/p>\n<p>  Next update by: Friday, March 15, 2024, at 11:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30a2\u30d5\u30ea\u30ab\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u307e\u305f\u306f\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30a2\u30d5\u30ea\u30ab\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 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