{"id":5676,"date":"2024-03-22T04:01:06","date_gmt":"2024-03-21T19:01:06","guid":{"rendered":"https:\/\/m365jp.net\/?p=5676"},"modified":"2024-03-22T04:10:47","modified_gmt":"2024-03-21T19:10:47","slug":"servicedegradation-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-22-servicedegradation-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes","title":{"rendered":"[serviceDegradation] EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes"},"content":{"rendered":"
\n
\n
\n\n\n\n
EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nLegacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/21\/2024 18:53:00<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/18\/2024 09:08:33<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/p>\n

User impact: Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes.<\/p>\n

More info: Impact is specific to those who are on versions 15.20.7409.15 or below. As the fix progresses throughout our safe deployment processes, users can check if their client is on 15.20.7409.16 or above to validate if they’ve received the fix or not.<\/p>\n

Current status: The fix is continuing to deploy to the affected environment. We’re monitoring its progress and anticipate it may be finished saturating by our next scheduled communication update. We’ll confirm its completion or reassess the estimated time for resolution at that time.<\/p>\n

Scope of impact: Users on the legacy Outlook for Mac client that are on versions 15.20.7409.15 or below may be impacted.<\/p>\n

Start time: Friday, March 15, 2024, at 8:00 AM UTC<\/p>\n

Root cause: A recent service maintenance change introduced a code issue that inhibits communication between legacy Outlook for Mac users and the Exchange Online service, which is resulting in the impact. <\/p>\n

Next update by: Friday, March 22, 2024, at 3:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u306f\u3001\u30d0\u30fc\u30b8\u30e7\u30f3 15.20.7409.15 \u4ee5\u524d\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3059\u3002\u5b89\u5168\u306a\u30c7\u30d7\u30ed\u30a4 \u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3067\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u9032\u884c\u3059\u308b\u306b\u3064\u308c\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304c 15.20.7409.16 \u4ee5\u964d\u306b\u3042\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3057\u3066\u3001\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u53d7\u3051\u53d6\u3063\u305f\u304b\u3069\u3046\u304b\u3092\u691c\u8a3c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u3078\u306e\u5c55\u958b\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u3001\u9032\u6357\u72b6\u6cc1\u3092\u6ce8\u8996\u3057\u3066\u304a\u308a\u3001\u6b21\u56de\u306e\u901a\u4fe1\u66f4\u65b0\u307e\u3067\u306b\u306f\u98fd\u548c\u72b6\u614b\u306b\u306a\u308b\u3068\u4e88\u60f3\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u6642\u70b9\u3067\u3001\u5b8c\u4e86\u3092\u78ba\u8a8d\u3059\u308b\u304b\u3001\u89e3\u6c7a\u306e\u63a8\u5b9a\u6642\u9593\u3092\u518d\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u30d0\u30fc\u30b8\u30e7\u30f3 15.20.7409.15 \u4ee5\u524d\u306e\u5f93\u6765\u306e Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 3 \u6708 15 \u65e5 (\u91d1) 8:00 AM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9 \u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u3068 Exchange Online \u30b5\u30fc\u30d3\u30b9\u9593\u306e\u901a\u4fe1\u304c\u963b\u5bb3\u3055\u308c\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2024\u5e743\u670822\u65e5 (\u91d1) 3:30 AM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online ma […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5676","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5676"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5676\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5676"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5676"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}