{"id":5683,"date":"2024-03-22T09:01:11","date_gmt":"2024-03-22T00:01:11","guid":{"rendered":"https:\/\/m365jp.net\/?p=5683"},"modified":"2024-03-22T09:11:09","modified_gmt":"2024-03-22T00:11:09","slug":"servicedegradation-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-22-servicedegradation-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes-3","title":{"rendered":"[serviceDegradation] EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes"},"content":{"rendered":"
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EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nLegacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/21\/2024 23:17:33<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/18\/2024 09:08:33<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/p>\n

User impact: Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes.<\/p>\n

More info: Impact is specific to those who are on version 15.20 and builds 7409.15 or below. As the fix progresses throughout our safe deployment processes, admins can check if they’re on builds 7409.16 or above to validate if they’ve received the fix or not by running the following cmdlet:<\/p>\n

Get-Mailbox TestUser | fl *version*<\/p>\n

The cmdlet produces an “AdminDisplayVersion” output which delineates which version a user is on.<\/p>\n

Current status: The fix is continuing to deploy to the affected environment. We’re monitoring its progress and anticipate it may be finished saturating by our next scheduled communication update. We’ll confirm its completion or reassess the estimated time for resolution at that time.<\/p>\n

Scope of impact: Users on the legacy Outlook for Mac client that’s on version 15.20 and builds 7409.15 or below may be impacted.<\/p>\n

Start time: Friday, March 15, 2024, at 8:00 AM UTC<\/p>\n

Root cause: A recent service maintenance change introduced a code issue that inhibits communication between legacy Outlook for Mac users and the Exchange Online service, which is resulting in the impact. <\/p>\n

Next update by: Friday, March 22, 2024, at 3:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u306f\u3001\u30d0\u30fc\u30b8\u30e7\u30f3 15.20 \u304a\u3088\u3073\u30d3\u30eb\u30c9 7409.15 \u4ee5\u524d\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u306e\u3082\u306e\u3067\u3059\u3002\u5b89\u5168\u306a\u30c7\u30d7\u30ed\u30a4 \u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3067\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u9032\u884c\u3059\u308b\u306b\u3064\u308c\u3066\u3001\u7ba1\u7406\u8005\u306f\u30d3\u30eb\u30c9 7409.16 \u4ee5\u964d\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3057\u3001\u6b21\u306e\u30b3\u30de\u30f3\u30c9\u30ec\u30c3\u30c8\u3092\u5b9f\u884c\u3057\u3066\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u53d7\u3051\u53d6\u3063\u305f\u304b\u3069\u3046\u304b\u3092\u691c\u8a3c\u3067\u304d\u307e\u3059\u3002<\/p>\n

Get-Mailbox TestUser |FL *\u30d0\u30fc\u30b8\u30e7\u30f3*<\/p>\n

\u30b3\u30de\u30f3\u30c9\u30ec\u30c3\u30c8\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u793a\u3059 “AdminDisplayVersion” \u51fa\u529b\u3092\u751f\u6210\u3057\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u3078\u306e\u5c55\u958b\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u3001\u9032\u6357\u72b6\u6cc1\u3092\u6ce8\u8996\u3057\u3066\u304a\u308a\u3001\u6b21\u56de\u306e\u901a\u4fe1\u66f4\u65b0\u307e\u3067\u306b\u306f\u98fd\u548c\u72b6\u614b\u306b\u306a\u308b\u3068\u4e88\u60f3\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u6642\u70b9\u3067\u3001\u5b8c\u4e86\u3092\u78ba\u8a8d\u3059\u308b\u304b\u3001\u89e3\u6c7a\u306e\u63a8\u5b9a\u6642\u9593\u3092\u518d\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u30d0\u30fc\u30b8\u30e7\u30f3 15.20 \u304a\u3088\u3073\u30d3\u30eb\u30c9 7409.15 \u4ee5\u524d\u306e\u5f93\u6765\u306e Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 3 \u6708 15 \u65e5 (\u91d1) 8:00 AM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9 \u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u3068 Exchange Online \u30b5\u30fc\u30d3\u30b9\u9593\u306e\u901a\u4fe1\u304c\u963b\u5bb3\u3055\u308c\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2024\u5e743\u670822\u65e5 (\u91d1) 3:30 AM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online ma […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5683","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5683"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5683\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}