{"id":5696,"date":"2024-03-23T07:01:23","date_gmt":"2024-03-22T22:01:23","guid":{"rendered":"https:\/\/m365jp.net\/?p=5696"},"modified":"2024-03-23T07:10:21","modified_gmt":"2024-03-22T22:10:21","slug":"servicedegradation-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes-6","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-23-servicedegradation-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes-6","title":{"rendered":"[serviceDegradation] EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>03\/22\/2024 21:46:49<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>03\/18\/2024 09:08:33<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/p>\n<p>  User impact: Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes.<\/p>\n<p>  Current status: We&#8217;ve removed the More Info section for this event as we&#8217;ve received updated information that any version of the Legacy Outlook for Mac client may be impacted.<\/p>\n<p>  The deployment of the fix to address the identified code issue has completed, but additional issues introduced with the recent service maintenance have been identified, causing impact to persist. We&#8217;re in the process of internally validating an additional fix   to fully resolve impact and will provide a timeline for this fix to deploy to all affected environments when available.<\/p>\n<p>  Scope of impact: Users on the legacy Outlook for Mac client attempting to access their Exchange Online mailboxes may be impacted.<\/p>\n<p>  Start time: Friday, March 15, 2024, at 8:00 AM UTC<\/p>\n<p>  Root cause: A recent service maintenance change introduced a code issue that inhibits communication between legacy Outlook for Mac users and the Exchange Online service, which is resulting in the impact.<\/p>\n<p>  Next update by: Saturday, March 23, 2024, at 6:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u5f93\u6765\u306e Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u3059\u3079\u3066\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3068\u3044\u3046\u66f4\u65b0\u3055\u308c\u305f\u60c5\u5831\u3092\u53d7\u3051\u53d6\u3063\u305f\u305f\u3081\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e [\u8a73\u7d30\u60c5\u5831] \u30bb\u30af\u30b7\u30e7\u30f3\u3092\u524a\u9664\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u7279\u5b9a\u3055\u308c\u305f\u30b3\u30fc\u30c9\u306e\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u306f\u5b8c\u4e86\u3057\u307e\u3057\u305f\u304c\u3001\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9 \u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3067\u767a\u751f\u3057\u305f\u8ffd\u52a0\u306e\u554f\u984c\u304c\u7279\u5b9a\u3055\u308c\u3001\u5f71\u97ff\u304c\u7d9a\u3044\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u3001\u5f71\u97ff\u3092\u5b8c\u5168\u306b\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u8ffd\u52a0\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5185\u90e8\u3067\u691c\u8a3c\u3057\u3066\u3044\u308b\u6700\u4e2d\u3067\u3042\u308a\u3001\u3053\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u5229\u7528\u53ef\u80fd\u306b\u306a\u308a\u6b21\u7b2c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u74b0\u5883\u306b\u5c55\u958b\u3059\u308b\u305f\u3081\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u5f93\u6765\u306e Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067 Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u523b: 2024 \u5e74 3 \u6708 15 \u65e5 (\u91d1) 8:00 AM UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9 \u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u3068 Exchange Online \u30b5\u30fc\u30d3\u30b9\u9593\u306e\u901a\u4fe1\u304c\u963b\u5bb3\u3055\u308c\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0: 2024\u5e743\u670823\u65e5 (\u571f) 18:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online ma 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