{"id":5717,"date":"2024-03-27T05:01:45","date_gmt":"2024-03-26T20:01:45","guid":{"rendered":"https:\/\/m365jp.net\/?p=5717"},"modified":"2024-03-27T05:12:17","modified_gmt":"2024-03-26T20:12:17","slug":"servicerestored-sp756928-sharepoint-online-some-users-are-stuck-in-an-authentication-loop-when-attempting-to-access-sharepoint-online-pages","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-03-27-servicerestored-sp756928-sharepoint-online-some-users-are-stuck-in-an-authentication-loop-when-attempting-to-access-sharepoint-online-pages","title":{"rendered":"[serviceRestored] SP756928 | SharePoint Online | Some users are stuck in an authentication loop when attempting to access SharePoint Online pages"},"content":{"rendered":"
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SP756928 | SharePoint Online | Some users are stuck in an authentication loop when attempting to access SharePoint Online pages<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers are stuck in an authentication loop when attempting to access SharePoint Online pages.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/26\/2024 19:29:17<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/14\/2024 17:16:00<\/td>\n<\/tr>\n
End Time<\/th>\n03\/26\/2024 17:35:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users are stuck in an authentication loop when attempting to access SharePoint Online pages<\/p>\n

User impact: Users are stuck in an authentication loop when attempting to access SharePoint Online pages.<\/p>\n

Final status: We’ve confirmed that an update to a portion of the authentication process introduced a misconfiguration, causing impact. We’ve reverted the update to restore the correct configurations and, after a period of monitoring and validating with affected users, we’ve observed that our actions have remediated impact.<\/p>\n

Scope of impact: Your organization was affected by this event, and some users attempting to access SharePoint Online pages were impacted.<\/p>\n

Start time: Thursday, March 14, 2024, at 5:16 PM UTC<\/p>\n

End time: Tuesday, March 26, 2024, at 5:35 PM UTC<\/p>\n

Root cause: A recent service change manifested an authentication configuration issue associated with impact.<\/p>\n

Next steps:
– We’re reviewing our authentication configuration service change process to ensure impact can be avoided in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u8a8d\u8a3c\u30eb\u30fc\u30d7\u306b\u9665\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u8a8d\u8a3c\u30eb\u30fc\u30d7\u306b\u9665\u308b\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u8a8d\u8a3c\u30d7\u30ed\u30bb\u30b9\u306e\u4e00\u90e8\u306e\u66f4\u65b0\u306b\u3088\u308a\u3001\u69cb\u6210\u306b\u8aa4\u308a\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5143\u306b\u623b\u3057\u3066\u6b63\u3057\u3044\u69cb\u6210\u3092\u5fa9\u5143\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u76e3\u8996\u3068\u691c\u8a3c\u306e\u671f\u9593\u306e\u5f8c\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u7d44\u7e54\u306f\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3001SharePoint Online \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 3 \u6708 14 \u65e5 (\u6728) \u5348\u5f8c 5 \u6642 16 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 3 \u6708 26 \u65e5 (\u706b) \u5348\u5f8c 5 \u6642 35 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u5909\u66f4\u306b\u3088\u308a\u3001\u5f71\u97ff\u306b\u95a2\u9023\u3059\u308b\u8a8d\u8a3c\u69cb\u6210\u306e\u554f\u984c\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

SP756928 | SharePoint Online | Some users are stuck in an authentication loop when attempting to access ShareP […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5717","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5717"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5717\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5717"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5717"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}