{"id":5845,"date":"2024-04-04T04:01:12","date_gmt":"2024-04-03T19:01:12","guid":{"rendered":"https:\/\/m365jp.net\/?p=5845"},"modified":"2024-04-04T04:04:14","modified_gmt":"2024-04-03T19:04:14","slug":"servicerestored-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-04-04-servicerestored-ex742767-exchange-online-legacy-outlook-for-mac-users-may-be-unable-to-connect-to-their-exchange-online-mailboxes","title":{"rendered":"[serviceRestored] EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes"},"content":{"rendered":"
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EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to connect to their Exchange Online mailboxes through Outlook for Mac.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/03\/2024 18:56:15<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/18\/2024 09:08:33<\/td>\n<\/tr>\n
End Time<\/th>\n04\/03\/2024 18:55:33<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Legacy Outlook for Mac users may be unable to connect to their Exchange Online mailboxes<\/p>\n

User impact: Users may have been unable to connect to their Exchange Online mailboxes through Outlook for Mac.<\/p>\n

Final status: We’ve confirmed that our fix has completed its deployment to the affected environment. Additionally, by verifying with affected users and monitoring the service, we’ve verified that the problem has been successfully resolved.<\/p>\n

Scope of impact: Users on the legacy Outlook for Mac client who attempted to access their Exchange Online mailboxes may have been impacted.<\/p>\n

Start time: Friday, March 15, 2024, at 8:00 AM UTC<\/p>\n

End time: Wednesday, April 3, 2024, at 4:00 PM UTC<\/p>\n

Root cause: A recent service maintenance change introduced a code issue that inhibited communication between legacy Outlook for Mac users and the Exchange Online service, which resulted in the impact.<\/p>\n

Next steps:
– We’re investigating how the recent service maintenance change introduced the code issue that inhibited communication between legacy Outlook for Mac users and the Exchange Online service to prevent this problem from happening again in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Outlook for Mac \u3092\u4ecb\u3057\u3066 Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u3078\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u78ba\u8a8d\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u76e3\u8996\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u984c\u304c\u6b63\u5e38\u306b\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u305f\u5f93\u6765\u306e Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 3 \u6708 15 \u65e5 (\u91d1) 8:00 AM UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 4 \u6708 3 \u65e5 \u6c34\u66dc\u65e5 16:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9 \u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u3068 Exchange Online \u30b5\u30fc\u30d3\u30b9\u9593\u306e\u901a\u4fe1\u304c\u963b\u5bb3\u3055\u308c\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u3053\u306e\u554f\u984c\u304c\u4eca\u5f8c\u518d\u767a\u3057\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9 \u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u5f93\u6765\u306e Outlook for Mac \u30e6\u30fc\u30b6\u30fc\u3068 Exchange Online \u30b5\u30fc\u30d3\u30b9\u9593\u306e\u901a\u4fe1\u304c\u963b\u5bb3\u3055\u308c\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u3069\u306e\u3088\u3046\u306b\u767a\u751f\u3057\u305f\u304b\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX742767 | Exchange Online | Legacy Outlook for Mac users may be unable to connect to their Exchange Online ma […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5845","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5845"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5845\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}