{"id":5967,"date":"2024-04-12T16:00:52","date_gmt":"2024-04-12T07:00:52","guid":{"rendered":"https:\/\/m365jp.net\/?p=5967"},"modified":"2024-04-12T16:15:40","modified_gmt":"2024-04-12T07:15:40","slug":"servicedegradation-ex764050-exchange-online-users-may-be-intermittently-unable-to-download-attachments-or-view-embedded-images-in-some-outlook-connection-methods-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-04-12-servicedegradation-ex764050-exchange-online-users-may-be-intermittently-unable-to-download-attachments-or-view-embedded-images-in-some-outlook-connection-methods-2","title":{"rendered":"[serviceDegradation] EX764050 | Exchange Online | Users may be intermittently unable to download attachments or view embedded images in some Outlook connection methods"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX764050 | Exchange Online | Users may be intermittently unable to download attachments or view embedded images in some Outlook connection methods<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be intermittently unable to download attachments or view embedded images in some Outlook clients.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>04\/12\/2024 06:11:01<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>04\/01\/2024 14:13:48<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be intermittently unable to download attachments or view embedded images in some Outlook connection methods<\/p>\n<p>  User impact: Users may be intermittently unable to download attachments or view embedded images in some Outlook clients.<\/p>\n<p>  More info: This issue may impact those who are downloading attachments or viewing embedded images in either Outlook on the web or the Outlook mobile apps. Users may see the following error message when an attachment fails to download: \u201cError downloading the   file content.\u201d Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web or the Outlook mobile app. If available, users can download attachments and view embedded images consistently through the   Outlook desktop client.<\/p>\n<p>  Current status: We&#8217;re continuing to monitor the fix as it deploys to all affected environments, which is taking longer than initially anticipated. We&#8217;ll aim to provide a estimated timeline for the fix to finish deployment by our next scheduled update.<\/p>\n<p>  Scope of impact: Users attempting to download attachments and viewing embedded images in Outlook on the web or Outlook mobile apps may be intermittently impacted.<\/p>\n<p>  Start time: Friday, March 29, 2024, at 12:00 AM UTC<\/p>\n<p>  Root cause: A recent update, intended to improve the reliability of Outlook on the web and Outlook mobile apps, contains a code configuration issue that&#8217;s causing long running sessions, preventing attachment downloads and embedded image viewing.<\/p>\n<p>  Next update by: Friday, April 12, 2024, at 11:00 PM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX764050 | Exchange Online | Users may be intermittently unable to download attachments or view embedded image [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5967","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=5967"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/5967\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=5967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=5967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=5967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}