{"id":6061,"date":"2024-04-19T06:01:08","date_gmt":"2024-04-18T21:01:08","guid":{"rendered":"https:\/\/m365jp.net\/?p=6061"},"modified":"2024-04-19T06:15:39","modified_gmt":"2024-04-18T21:15:39","slug":"servicerestored-ex777095-exchange-online-some-users-may-be-unable-to-access-shared-mailboxes-from-outlook-on-the-web","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-04-19-servicerestored-ex777095-exchange-online-some-users-may-be-unable-to-access-shared-mailboxes-from-outlook-on-the-web","title":{"rendered":"[serviceRestored] EX777095 | Exchange Online | Some users may be unable to access shared mailboxes from Outlook on the web"},"content":{"rendered":"
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EX777095 | Exchange Online | Some users may be unable to access shared mailboxes from Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access shared mailboxes from Outlook on the web.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/18\/2024 20:16:14<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/15\/2024 05:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n04\/18\/2024 15:50:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access shared mailboxes from Outlook on the web<\/p>\n

User impact: Users may have been unable to access shared mailboxes from Outlook on the web.<\/p>\n

More info: Users could access their shared mailboxes from the Outlook desktop client and Outlook mobile to avoid this issue. Additionally, if users were actively reproducing the issue on Outlook on the web, as a potential workaround we recommended users sign out of the session to ensure the existing cookies were cleared, then access Outlook on the web using the direct link for the shared mailbox, and sign in again.<\/p>\n

Final status: The fix completed deployment and we confirmed with affected users that impact is remediated.<\/p>\n

Scope of impact: Some users attempting to access shared mailboxes from Outlook on the web may have been impacted.<\/p>\n

Start time: Saturday, April 13, 2024, at 5:00 AM UTC<\/p>\n

End time: Thursday, April 18, 2024, at 3:50 PM UTC<\/p>\n

Root cause: A recent Outlook on the web build within our service infrastructure was causing some requests to access shared mailboxes to fail unexpectedly.<\/p>\n

Next steps:
– We’re reviewing our Outlook on the web build validation procedure to determine methods of improving the identification of similar issues in service builds that are deployed in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web\u304b\u3089\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304cOutlook on the web\u304b\u3089\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3053\u306e\u554f\u984c\u3092\u56de\u907f\u3059\u308b\u305f\u3081\u306b\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Outlook \u30e2\u30d0\u30a4\u30eb\u304b\u3089\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u304cOutlook on the web\u3067\u554f\u984c\u3092\u7a4d\u6975\u7684\u306b\u518d\u73fe\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u6f5c\u5728\u7684\u306a\u56de\u907f\u7b56\u3068\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30bb\u30c3\u30b7\u30e7\u30f3\u304b\u3089\u30b5\u30a4\u30f3\u30a2\u30a6\u30c8\u3057\u3066\u65e2\u5b58\u306e Cookie \u304c\u30af\u30ea\u30a2\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304b\u3089\u3001\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306e\u76f4\u63a5\u30ea\u30f3\u30af\u3092\u4f7f\u7528\u3057\u3066Outlook on the web\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3001\u518d\u5ea6\u30b5\u30a4\u30f3\u30a4\u30f3\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: Outlook on the web\u304b\u3089\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 4 \u6708 13 \u65e5 (\u571f) 5:00 AM UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 4 \u6708 18 \u65e5 \u6728\u66dc\u65e5\u5348\u5f8c 3 \u6642 50 \u5206 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u5185\u306e\u6700\u8fd1\u306eOutlook on the web\u30d3\u30eb\u30c9\u306b\u3088\u308a\u3001\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u4e00\u90e8\u306e\u8981\u6c42\u304c\u4e88\u671f\u305b\u305a\u5931\u6557\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– Outlook on the web \u30d3\u30eb\u30c9\u306e\u691c\u8a3c\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3001\u4eca\u5f8c\u5c55\u958b\u3055\u308c\u308b\u30b5\u30fc\u30d3\u30b9 \u30d3\u30eb\u30c9\u3067\u540c\u69d8\u306e\u554f\u984c\u306e\u7279\u5b9a\u3092\u6539\u5584\u3059\u308b\u65b9\u6cd5\u3092\u6c7a\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

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EX777095 | Exchange Online | Some users may be unable to access shared mailboxes from Outlook on the web Statu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6061","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/6061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=6061"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/6061\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=6061"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=6061"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=6061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}