{"id":6321,"date":"2024-05-07T03:00:52","date_gmt":"2024-05-06T18:00:52","guid":{"rendered":"https:\/\/m365jp.net\/?p=6321"},"modified":"2024-05-07T03:15:48","modified_gmt":"2024-05-06T18:15:48","slug":"servicedegradation-ex789514-exchange-online-some-users-may-be-unable-to-sync-contacts-or-receive-notifications-from-third-party-tools-that-use-delegate-access-5","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-05-07-servicedegradation-ex789514-exchange-online-some-users-may-be-unable-to-sync-contacts-or-receive-notifications-from-third-party-tools-that-use-delegate-access-5","title":{"rendered":"[serviceDegradation] EX789514 | Exchange Online | Some users may be unable to sync contacts or receive notifications from third-party tools that use delegate access"},"content":{"rendered":"
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EX789514 | Exchange Online | Some users may be unable to sync contacts or receive notifications from third-party tools that use delegate access<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to sync contacts or receive notifications from third-party tools that use delegate access.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/06\/2024 17:45:04<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/01\/2024 19:50:09<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to sync contacts or receive notifications from third-party tools that use delegate access<\/p>\n

User impact: Users may be unable to sync contacts or receive notifications from third-party tools that use delegate access.<\/p>\n

More info: Impact includes, but isn’t limited to, a BlackBerry third-party tool which uses Exchange Web Services (EWS) to communicate with Exchange Online, in which the Exchange Online endpoint is returning ‘HTTP 500’ errors when Autodiscover is queried.<\/p>\n

Current status: We’re continuing to monitor the deployment of the fix. At this time, it has reached approximately 95 percent completion in the affected environment. Based on our current estimations, the deployment should be fully complete and impact remediated by our next scheduled update.<\/p>\n

Scope of impact: A portion of users utilizing third-party tools that use delegate access may be unable to sync contacts or receive notifications.<\/p>\n

Start time: Thursday, April 18, 2024, at 12:30 AM UTC<\/p>\n

Root cause: A portion of EWS infrastructure which supports Autodiscover, contains a code regression which is causing the process of syncing contacts and retrieving notifications to fail for some users when utilizing a third-party tool that uses delegate access.<\/p>\n

Next update by: Monday, May 6, 2024, at 6:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u9023\u7d61\u5148\u3092\u540c\u671f\u3057\u305f\u308a\u3001\u4ee3\u7406\u4eba\u30a2\u30af\u30bb\u30b9\u3092\u4f7f\u7528\u3059\u308b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3 \u30c4\u30fc\u30eb\u304b\u3089\u901a\u77e5\u3092\u53d7\u4fe1\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u9023\u7d61\u5148\u3092\u540c\u671f\u3057\u305f\u308a\u3001\u4ee3\u7406\u4eba\u30a2\u30af\u30bb\u30b9\u3092\u4f7f\u7528\u3059\u308b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3 \u30c4\u30fc\u30eb\u304b\u3089\u901a\u77e5\u3092\u53d7\u4fe1\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u306b\u306f\u3001Exchange Web \u30b5\u30fc\u30d3\u30b9 (EWS) \u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u3068\u901a\u4fe1\u3059\u308b BlackBerry \u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3 \u30c4\u30fc\u30eb\u304c\u542b\u307e\u308c\u3001\u81ea\u52d5\u691c\u51fa\u306e\u30af\u30a8\u30ea\u304c\u5b9f\u884c\u3055\u308c\u308b\u3068 Exchange Online \u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u304c “HTTP 500” \u30a8\u30e9\u30fc\u3092\u8fd4\u3057\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u5c55\u958b\u3092\u5f15\u304d\u7d9a\u304d\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u73fe\u6642\u70b9\u3067\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u3067\u7d0495%\u306e\u5b8c\u4e86\u306b\u9054\u3057\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u306e\u898b\u7a4d\u3082\u308a\u306b\u57fa\u3065\u304f\u3068\u3001\u30c7\u30d7\u30ed\u30a4\u306f\u5b8c\u5168\u306b\u5b8c\u4e86\u3057\u3001\u6b21\u306b\u4e88\u5b9a\u3055\u308c\u3066\u3044\u308b\u66f4\u65b0\u306b\u3088\u3063\u3066\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u4ee3\u7406\u4eba\u30a2\u30af\u30bb\u30b9\u3092\u4f7f\u7528\u3059\u308b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e\u30c4\u30fc\u30eb\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u90e8\u306f\u3001\u9023\u7d61\u5148\u3092\u540c\u671f\u3057\u305f\u308a\u3001\u901a\u77e5\u3092\u53d7\u4fe1\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 4 \u6708 18 \u65e5 (\u6728) \u5348\u524d 12 \u6642 30 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u81ea\u52d5\u691c\u51fa\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b EWS \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u306b\u30b3\u30fc\u30c9\u56de\u5e30\u304c\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u4ee3\u7406\u4eba\u30a2\u30af\u30bb\u30b9\u3092\u4f7f\u7528\u3059\u308b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3 \u30c4\u30fc\u30eb\u3092\u5229\u7528\u3059\u308b\u3068\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u306e\u540c\u671f\u3068\u901a\u77e5\u306e\u53d6\u5f97\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u5931\u6557\u3057\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e745\u67086\u65e5 \u6708\u66dc\u65e5 18:30 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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