{"id":634,"date":"2023-03-08T08:00:56","date_gmt":"2023-03-07T23:00:56","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=634"},"modified":"2023-03-08T08:16:08","modified_gmt":"2023-03-07T23:16:08","slug":"servicerestored-ex523372-exchange-online-users-cant-access-outlook-on-the-web-through-android-and-ios-devices","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-03-08-servicerestored-ex523372-exchange-online-users-cant-access-outlook-on-the-web-through-android-and-ios-devices","title":{"rendered":"[serviceRestored] EX523372 | Exchange Online | Users can’t access Outlook on the web through Android and iOS devices"},"content":{"rendered":"
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EX523372 | Exchange Online | Users can’t access Outlook on the web through Android and iOS devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers couldn’t access Outlook on the web through Android and iOS devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/07\/2023 22:21:11<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/04\/2023 18:53:18<\/td>\n<\/tr>\n
End Time<\/th>\n03\/07\/2023 17:10:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users can’t access Outlook on the web through Android and iOS devices<\/p>\n

User impact: Users couldn’t access Outlook on the web through Android and iOS devices.<\/p>\n

Final status: Initial feedback from some affected users stated that users were still reproducing the issue. We determined that reverting a recent service update was needed to fully resolve this issue. We’ve completed reverting the update and validated with formerly afflicted users that the issue is no longer reproducible and service is restored.<\/p>\n

Scope of impact: Some users serviced by the affected infrastructure and attempting to access Outlook on the web through Android and iOS devices were impacted.<\/p>\n

Start time: Tuesday, February 28, 2023, at 6:30 PM UTC<\/p>\n

End time: Tuesday, March 7, 2023, at 5:10 PM UTC<\/p>\n

Root cause: A recent service update, intended to optimize some service functions, contained a code issue that resulted in the impact.<\/p>\n

Next steps:
– We’re reviewing this recent update to understand why it contained a code issue to improve our detection of similar problems during our testing and validation cycles and prevent this issue from reoccurring.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f Android \u304a\u3088\u3073 iOS \u30c7\u30d0\u30a4\u30b9\u3092\u4ecb\u3057\u3066 Outlook on the web \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044<\/p>\n

\u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u304c Android \u304a\u3088\u3073 iOS \u30c7\u30d0\u30a4\u30b9\u3092\u4ecb\u3057\u3066 Outlook on the web \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

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\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3001Android \u304a\u3088\u3073 iOS \u30c7\u30d0\u30a4\u30b9\u3092\u4ecb\u3057\u3066 Outlook on the web \u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2023\u5e742\u670828\u65e5\u706b\u66dc\u65e5\u5348\u5f8c6\u664230\u5206UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 3 \u6708 7 \u65e5\u706b\u66dc\u65e5\u5348\u5f8c 5:10 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u4e00\u90e8\u306e\u30b5\u30fc\u30d3\u30b9\u6a5f\u80fd\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u306b\u3001\u5f71\u97ff\u3092\u3082\u305f\u3089\u3059\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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EX523372 | Exchange Online | Users can’t access Outlook on the web through Android and iOS devices Statu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-634","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=634"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/634\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=634"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=634"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}