{"id":6461,"date":"2024-05-17T07:01:32","date_gmt":"2024-05-16T22:01:32","guid":{"rendered":"https:\/\/m365jp.net\/?p=6461"},"modified":"2024-05-17T07:15:43","modified_gmt":"2024-05-16T22:15:43","slug":"servicerestored-mv793588-microsoft-viva-users-may-not-receive-viva-engage-push-notifications-on-android-devices","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-05-17-servicerestored-mv793588-microsoft-viva-users-may-not-receive-viva-engage-push-notifications-on-android-devices","title":{"rendered":"[serviceRestored] MV793588 | Microsoft Viva | Users may not receive Viva Engage push notifications on Android devices"},"content":{"rendered":"
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MV793588 | Microsoft Viva | Users may not receive Viva Engage push notifications on Android devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have not received Viva Engage push notifications on Android devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/16\/2024 21:33:23<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/14\/2024 18:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n05\/16\/2024 20:25:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may not receive Viva Engage push notifications on Android devices<\/p>\n

User impact: Users may have not received Viva Engage push notifications on Android devices.<\/p>\n

More info: Notifications through email or other platforms were unaffected.<\/p>\n

Final status: We’ve reverted the impacting service update and confirmed through monitoring service telemetry that impact has been remediated.<\/p>\n

Scope of impact: Any user that received Viva Engage push notifications on an Android device may have been impacted.<\/p>\n

Start time: Tuesday, May 14, 2024, at 6:00 PM UTC<\/p>\n

End time: Thursday, May 16, 2024, at 8:25 PM UTC<\/p>\n

Root cause: A recent service update to a portion of the Viva Engage service infrastructure was causing users to not receive Viva Engage push notifications on Android devices.<\/p>\n

Next steps:
– We’re reviewing the impacting service update to determine why it caused push notifications to fail to deliver to users on Android devices, so we can prevent similar issues from occurring in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f Android \u30c7\u30d0\u30a4\u30b9\u3067Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u3092\u53d7\u4fe1\u3057\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Android \u30c7\u30d0\u30a4\u30b9\u3067Viva \u30a8\u30f3\u30b2\u30fc\u30b8 \u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u3092\u53d7\u3051\u53d6\u3063\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e1\u30fc\u30eb\u3084\u305d\u306e\u4ed6\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308b\u901a\u77e5\u306f\u5f71\u97ff\u3092\u53d7\u3051\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u5f71\u97ff\u306e\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5143\u306b\u623b\u3057\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u306e\u76e3\u8996\u3092\u901a\u3058\u3066\u3001\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Android \u30c7\u30d0\u30a4\u30b9\u3067Viva \u30a8\u30f3\u30b2\u30fc\u30b8 \u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u3092\u53d7\u4fe1\u3057\u305f\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 5 \u6708 14 \u65e5 (\u706b) \u5348\u5f8c 6:00 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 5 \u6708 16 \u65e5 \u6728\u66dc\u65e5\u5348\u5f8c 8 \u6642 25 \u5206 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Viva \u30a8\u30f3\u30b2\u30fc\u30b8 \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306f Android \u30c7\u30d0\u30a4\u30b9\u3067Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u3092\u53d7\u4fe1\u3057\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u540c\u69d8\u306e\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u306e\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u3092\u78ba\u8a8d\u3057\u3066\u3001\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u304c Android \u30c7\u30d0\u30a4\u30b9\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u914d\u4fe1\u3055\u308c\u306a\u3044\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MV793588 | Microsoft Viva | Users may not receive Viva Engage push notifications on Android devices Status ser […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6461","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/6461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=6461"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/6461\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=6461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=6461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=6461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}