{"id":664,"date":"2023-03-10T08:00:28","date_gmt":"2023-03-09T23:00:28","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=664"},"modified":"2023-03-10T08:05:46","modified_gmt":"2023-03-09T23:05:46","slug":"servicerestored-od525513-onedrive-for-business-users-cant-sign-in-to-the-onedrive-for-business-sync-client-after-a-recent-user-principal-name-upn-change","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-03-10-servicerestored-od525513-onedrive-for-business-users-cant-sign-in-to-the-onedrive-for-business-sync-client-after-a-recent-user-principal-name-upn-change","title":{"rendered":"[serviceRestored] OD525513 | OneDrive for Business | Users can’t sign in to the OneDrive for Business sync client after a recent User Principal Name (UPN) change"},"content":{"rendered":"
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OD525513 | OneDrive for Business | Users can’t sign in to the OneDrive for Business sync client after a recent User Principal Name (UPN) change<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers couldn’t sign in to the OneDrive for Business sync client after a recent UPN change.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/09\/2023 22:32:45<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/09\/2023 17:55:25<\/td>\n<\/tr>\n
End Time<\/th>\n03\/09\/2023 21:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users can’t sign in to the OneDrive for Business sync client after a recent User Principal Name (UPN) change<\/p>\n

User impact: Users couldn’t sign in to the OneDrive for Business sync client after a recent UPN change.<\/p>\n

Final status: We confirmed that a caching issue occurring on the discovery service was preventing recent UPN changes from being respected, resulting in the impact. We disabled the affected cache from the affected workflow to remediate the impact, and confirmed with affected users that this issue is resolved.<\/p>\n

Scope of impact: Your organization was affected by this event, and any user included in a recent UPN change was affected. <\/p>\n

Start time: Tuesday, February 28, 2023, at 9:21 PM UTC<\/p>\n

End time: Thursday, March 9, 2023, at 9:00 PM UTC<\/p>\n

Root cause: A caching issue occurring on the discovery service was preventing recent UPN changes from being respected, resulting in the impact.<\/p>\n

Next steps:
– We\u2019re continuing our investigation into the discovery service to determine what caused the offending caching issue and prevent this issue from occurring in the future. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u6700\u8fd1\u306e\u30e6\u30fc\u30b6\u30fc \u30d7\u30ea\u30f3\u30b7\u30d1\u30eb\u540d (UPN) \u306e\u5909\u66f4\u5f8c\u3001OneDrive for Business \u540c\u671f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3067\u304d\u307e\u305b\u3093<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u6700\u8fd1\u306e UPN \u306e\u5909\u66f4\u5f8c\u3001\u30e6\u30fc\u30b6\u30fc\u306f OneDrive for Business \u540c\u671f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u63a2\u7d22\u30b5\u30fc\u30d3\u30b9\u3067\u767a\u751f\u3057\u305f\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u6700\u8fd1\u306e UPN \u306e\u5909\u66f4\u304c\u5c0a\u91cd\u3055\u308c\u305a\u3001\u305d\u306e\u7d50\u679c\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304b\u3089\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30ad\u30e3\u30c3\u30b7\u30e5\u3092\u7121\u52b9\u306b\u3057\u3066\u5f71\u97ff\u3092\u4fee\u5fa9\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u3053\u306e\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u7d44\u7e54\u306f\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3001\u6700\u8fd1\u306e UPN \u5909\u66f4\u306b\u542b\u307e\u308c\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2023\u5e742\u670828\u65e5\u706b\u66dc\u65e5\u5348\u5f8c9\u664221\u5206UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2023 \u5e74 3 \u6708 9 \u65e5\u6728\u66dc\u65e5\u3001\u5348\u5f8c 9:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u63a2\u7d22\u30b5\u30fc\u30d3\u30b9\u3067\u767a\u751f\u3057\u305f\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u6700\u8fd1\u306e UPN \u306e\u5909\u66f4\u304c\u5c0a\u91cd\u3055\u308c\u305a\u3001\u305d\u306e\u7d50\u679c\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u554f\u984c\u306e\u3042\u308b\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u554f\u984c\u306e\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3001\u4eca\u5f8c\u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u691c\u51fa\u30b5\u30fc\u30d3\u30b9\u306e\u8abf\u67fb\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

OD525513 | OneDrive for Business | Users can’t sign in to the OneDrive for Business sync client after a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-664","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/664","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=664"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/664\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=664"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=664"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}