{"id":6751,"date":"2024-06-06T06:00:52","date_gmt":"2024-06-05T21:00:52","guid":{"rendered":"https:\/\/m365jp.net\/?p=6751"},"modified":"2024-06-06T06:15:09","modified_gmt":"2024-06-05T21:15:09","slug":"servicedegradation-wp798931-windows-365-users-may-experience-latency-when-utilizing-microsoft-teams-on-newly-provisioned-windows-365-cloud-pcs-and-get-an-error","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-06-06-servicedegradation-wp798931-windows-365-users-may-experience-latency-when-utilizing-microsoft-teams-on-newly-provisioned-windows-365-cloud-pcs-and-get-an-error","title":{"rendered":"[serviceDegradation] WP798931 | Windows 365 | Users may experience latency when utilizing Microsoft Teams on newly provisioned Windows 365 Cloud PCs and get an error"},"content":{"rendered":"
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WP798931 | Windows 365 | Users may experience latency when utilizing Microsoft Teams on newly provisioned Windows 365 Cloud PCs and get an error<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may experience latency when utilizing Microsoft Teams on newly provisioned Windows 365 Cloud PCs and get an error.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/05\/2024 20:18:28<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/29\/2024 07:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may experience latency when utilizing Microsoft Teams on newly provisioned Windows 365 Cloud PCs and get an error<\/p>\n

User impact: Users may experience latency when utilizing Microsoft Teams on newly provisioned Windows 365 Cloud PCs and get an error.<\/p>\n

More info: When attempting to initiate Microsoft Teams, users may receive an error message which states that the WebRTC component isn’t installed.<\/p>\n

This latency can also result in a poor Microsoft Teams experience, such as audio not being redirected, video quality being poor and compressed and not being able to utilize certain features, such as the react button. <\/p>\n

The issue only impacts Cloud PCs using Win 11 22H2 or Win 11 23H2 builds. <\/p>\n

While we work on this fix, impacted users can navigate to aka.ms\/msrdcwebrtcsvc\/msi<\/a> to download the latest WebRTC MSI to mitigate the issue. This may take a minute to complete, which will interrupt Microsoft Teams if in use. We recommend admins or end users to run this when Microsoft Teams isn’t in use, or during non-business hours.<\/p>\n

Current status: While we continue to work on the development of our fix, we’ve identified an additional method that organization admins can use to mitigate the issue, in addition to the user-taken action we’ve provided in the More info section. Admins can follow the instructions in the following documentation – learn.microsoft.com\/en-us\/mem\/intune\/apps\/quickstart-add-assign-app<\/a> – to manually add the missing WebRTC component to any affected Cloud PCs while we continue to develop our permanent fix. We expect our fix will complete development, validation and testing, and be ready to begin deployment by our next scheduled update, at which time we’ll provide an estimate for deployment completion and impact remediation.<\/p>\n

Scope of impact: This issue may affect any user on Cloud PCs provisioned after May 29th, and users may experience latency and receive an error when accessing Microsoft Teams.<\/p>\n

Start time: Wednesday, May 29, 2024, at 7:00 AM UTC<\/p>\n

Root cause: The Win 11 22H2 and Win 11 23H2 builds for Cloud PCs are missing the WebRTC component, which is responsible for providing optimizations for multiple Microsoft Teams scenarios, resulting in impact.<\/p>\n

Next update by: Wednesday, June 12, 2024, at 5:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u65b0\u3057\u304f\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u3055\u308c\u305f Windows 365 \u30af\u30e9\u30a6\u30c9 PC \u3067 Microsoft Teams \u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5f85\u6a5f\u6642\u9593\u304c\u767a\u751f\u3057\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u65b0\u3057\u304f\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u3055\u308c\u305f Windows 365 \u30af\u30e9\u30a6\u30c9 PC \u3067 Microsoft Teams \u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5f85\u6a5f\u6642\u9593\u304c\u767a\u751f\u3057\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: Microsoft Teams \u3092\u8d77\u52d5\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001WebRTC \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u3092\u793a\u3059\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u9045\u5ef6\u306b\u3088\u308a\u3001\u30aa\u30fc\u30c7\u30a3\u30aa\u304c\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u306a\u3044\u3001\u30d3\u30c7\u30aa\u54c1\u8cea\u304c\u4f4e\u4e0b\u3057\u3066\u5727\u7e2e\u3055\u308c\u308b\u3001\u53cd\u5fdc\u30dc\u30bf\u30f3\u306a\u3069\u306e\u7279\u5b9a\u306e\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u306a\u3044\u306a\u3069\u3001Microsoft Teams\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u4f4e\u4e0b\u3059\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u554f\u984c\u306f\u3001Win 11 22H2 \u307e\u305f\u306f Win 11 23H2 \u30d3\u30eb\u30c9\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u30af\u30e9\u30a6\u30c9 PC \u306b\u306e\u307f\u5f71\u97ff\u3057\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u4fee\u6b63\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u9593\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f aka.ms\/msrdcwebrtcsvc\/msi<\/a> \u306b\u79fb\u52d5\u3057\u3066\u6700\u65b0\u306eWebRTC MSI\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3001\u554f\u984c\u3092\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002\u5b8c\u4e86\u3059\u308b\u307e\u3067\u306b\u6570\u5206\u304b\u304b\u308b\u5834\u5408\u304c\u3042\u308a\u3001\u4f7f\u7528\u4e2d\u306e\u5834\u5408\u306f Microsoft Teams \u304c\u4e2d\u65ad\u3055\u308c\u307e\u3059\u3002\u7ba1\u7406\u8005\u307e\u305f\u306f\u30a8\u30f3\u30c9 \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Teams \u3092\u4f7f\u7528\u3057\u3066\u3044\u306a\u3044\u3068\u304d\u3001\u307e\u305f\u306f\u55b6\u696d\u6642\u9593\u5916\u306b\u3053\u308c\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u958b\u767a\u306b\u5f15\u304d\u7d9a\u304d\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u304c\u3001\u300c\u8a73\u7d30\u60c5\u5831\u300d\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u63d0\u4f9b\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u3088\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u52a0\u3048\u3066\u3001\u7d44\u7e54\u306e\u7ba1\u7406\u8005\u304c\u554f\u984c\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3067\u304d\u308b\u8ffd\u52a0\u306e\u65b9\u6cd5\u3092\u7279\u5b9a\u3057\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u306f\u3001\u6b21\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8 (learn.microsoft.com\/en-us\/mem\/intune\/apps\/quickstart-add-assign-app<\/a>) \u306e\u624b\u9806\u306b\u5f93\u3063\u3066\u3001\u6c38\u7d9a\u7684\u306a\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u958b\u767a\u3092\u7d99\u7d9a\u3057\u306a\u304c\u3089\u3001\u4e0d\u8db3\u3057\u3066\u3044\u308b WebRTC \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30af\u30e9\u30a6\u30c9 PC \u306b\u624b\u52d5\u3067\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u958b\u767a\u3001\u691c\u8a3c\u3001\u30c6\u30b9\u30c8\u304c\u5b8c\u4e86\u3057\u3001\u6b21\u56de\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3055\u308c\u305f\u66f4\u65b0\u307e\u3067\u306b\u30c7\u30d7\u30ed\u30a4\u3092\u958b\u59cb\u3059\u308b\u6e96\u5099\u304c\u6574\u3046\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u304a\u308a\u3001\u305d\u306e\u6642\u70b9\u3067\u30c7\u30d7\u30ed\u30a4\u306e\u5b8c\u4e86\u3068\u5f71\u97ff\u306e\u4fee\u5fa9\u306e\u898b\u7a4d\u3082\u308a\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u30015 \u6708 29 \u65e5\u4ee5\u964d\u306b\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u3055\u308c\u305f\u30af\u30e9\u30a6\u30c9 PC \u4e0a\u306e\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306f Microsoft Teams \u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u304d\u306b\u5f85\u6a5f\u6642\u9593\u304c\u767a\u751f\u3057\u3001\u30a8\u30e9\u30fc\u3092\u53d7\u3051\u53d6\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 5 \u6708 29 \u65e5 (\u6c34) 7:00 AM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u30af\u30e9\u30a6\u30c9 PC \u7528\u306e Win 11 22H2 \u304a\u3088\u3073 Win 11 23H2 \u30d3\u30eb\u30c9\u306b\u306f\u3001\u8907\u6570\u306e Microsoft Teams \u30b7\u30ca\u30ea\u30aa\u306e\u6700\u9069\u5316\u3092\u63d0\u4f9b\u3059\u308b WebRTC \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304c\u306a\u304f\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2024\u5e746\u670812\u65e5 17:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

WP798931 | Windows 365 | Users may experience latency when utilizing Microsoft Teams on newly provisioned Wind […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6751","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/6751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=6751"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/6751\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=6751"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=6751"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=6751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}