{"id":6857,"date":"2024-06-13T20:01:09","date_gmt":"2024-06-13T11:01:09","guid":{"rendered":"https:\/\/m365jp.net\/?p=6857"},"modified":"2024-06-13T20:15:44","modified_gmt":"2024-06-13T11:15:44","slug":"servicedegradation-mo801333-microsoft-365-suite-users-file-related-operations-may-fail-within-various-microsoft-356-services-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-06-13-servicedegradation-mo801333-microsoft-365-suite-users-file-related-operations-may-fail-within-various-microsoft-356-services-3","title":{"rendered":"[serviceDegradation] MO801333 | Microsoft 365 suite | Users’ file related operations may fail within various Microsoft 356 services"},"content":{"rendered":"
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MO801333 | Microsoft 365 suite | Users’ file related operations may fail within various Microsoft 356 services <\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ file related operations may fail within various Microsoft 356 services. <\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/13\/2024 10:03:27<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/13\/2024 05:21:45<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users’ file related operations may fail within various Microsoft 356 services <\/p>\n

User impact: Users’ file related operations may fail within various Microsoft 356 services. <\/p>\n

More info: The impacted scenarios may include but not are limited to the following:
– Android and iOS users may be unable to preview Microsoft Word and Microsoft PowerPoint files within the Microsoft Teams mobile app
– Users may be unable to open .zip downloads in Microsoft Teams.
– Users may be unable to view PDF and image files shared with download disabled in Microsoft Teams desktop client and Microsoft Teams on the web.<\/p>\n

OneDrive for Business and SharePoint Online:
– Users may be unable to view image files and HTML files in OneDrive for Business app and OneDrive for Business on the web.
– Users may be unable to download folders from SharePoint Online.
– Additionally, users may experience issues with image viewing, video streaming, and multi-file download in SharePoint Online.
– Users may be unable to play videos in Microsoft Stream <\/p>\n

Current status: Telemetry shows that the majority of impacted scenarios have recovered. However, we\u2019re seeing some residual impact for users attempting to view PDFs and other image files. For this scenario, we\u2019re transitioning users requests to alternate service components to mitigate impact. Additionally, Android and iOS users may still experience some impact when attempting to access some Microsoft Office files within the Teams mobile app and we\u2019re working to identify mitigation actions.<\/p>\n

Scope of impact: Users who are attempting to perform file-related operations within various Microsoft 365 services may be impacted. <\/p>\n

Start time: Thursday, June 13, 2024, at 12:30 AM UTC<\/p>\n

Root cause: A deployment for one of our file operation services is causing impact.<\/p>\n

Next update by: Thursday, June 13, 2024, at 12:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306e\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u64cd\u4f5c\u304c\u3055\u307e\u3056\u307e\u306a Microsoft 356 \u30b5\u30fc\u30d3\u30b9\u5185\u3067\u5931\u6557\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u3055\u307e\u3056\u307e\u306a Microsoft 356 \u30b5\u30fc\u30d3\u30b9\u5185\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u64cd\u4f5c\u304c\u5931\u6557\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b7\u30ca\u30ea\u30aa\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
– Android\u304a\u3088\u3073iOS\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Teams\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u5185\u3067Microsoft Word\u304a\u3088\u3073Microsoft PowerPoint\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Teams\u3067.zip\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Teams \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Web \u4e0a\u306e Microsoft Teams \u3067\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u304c\u7121\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u5171\u6709\u3055\u308c\u305f PDF \u304a\u3088\u3073\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

OneDrive for Business \u3068 SharePoint Online:
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001OneDrive for Business \u30a2\u30d7\u30ea\u3068 OneDrive for Business on the web \u3067\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3068 HTML \u30d5\u30a1\u30a4\u30eb\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u304b\u3089\u30d5\u30a9\u30eb\u30c0\u30fc\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– \u3055\u3089\u306b\u3001SharePoint Online \u3067\u306e\u753b\u50cf\u306e\u8868\u793a\u3001\u30d3\u30c7\u30aa \u30b9\u30c8\u30ea\u30fc\u30df\u30f3\u30b0\u3001\u304a\u3088\u3073\u8907\u6570\u30d5\u30a1\u30a4\u30eb\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u304c Microsoft Stream \u3067\u30d3\u30c7\u30aa\u3092\u518d\u751f\u3067\u304d\u306a\u3044\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u30c6\u30ec\u30e1\u30c8\u30ea\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30b7\u30ca\u30ea\u30aa\u306e\u5927\u90e8\u5206\u304c\u56de\u5fa9\u3057\u305f\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3057\u3001PDF\u3084\u305d\u306e\u4ed6\u306e\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3092\u8868\u793a\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u5f71\u97ff\u304c\u6b8b\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30b7\u30ca\u30ea\u30aa\u3067\u306f\u3001\u5f71\u97ff\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u8981\u6c42\u3092\u4ee3\u66ff\u30b5\u30fc\u30d3\u30b9 \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306b\u79fb\u884c\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001Android \u304a\u3088\u3073 iOS \u30e6\u30fc\u30b6\u30fc\u306f\u3001Teams \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u5185\u3067\u4e00\u90e8\u306e Microsoft Office \u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u5f15\u304d\u7d9a\u304d\u4f55\u3089\u304b\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u8efd\u6e1b\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u7279\u5b9a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u5185\u3067\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u64cd\u4f5c\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 6 \u6708 13 \u65e5 (\u6728) \u5348\u524d 12 \u6642 30 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30d5\u30a1\u30a4\u30eb\u64cd\u4f5c\u30b5\u30fc\u30d3\u30b9\u306e 1 \u3064\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5f71\u97ff\u3092\u5f15\u304d\u8d77\u3053\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2024\u5e746\u670813\u65e5 (\u6728) 12:00 PM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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