{"id":6886,"date":"2024-06-14T10:01:25","date_gmt":"2024-06-14T01:01:25","guid":{"rendered":"https:\/\/m365jp.net\/?p=6886"},"modified":"2024-06-14T10:15:46","modified_gmt":"2024-06-14T01:15:46","slug":"servicedegradation-mo801333-microsoft-365-suite-users-file-related-operations-may-fail-within-various-microsoft-365-services-6","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-06-14-servicedegradation-mo801333-microsoft-365-suite-users-file-related-operations-may-fail-within-various-microsoft-365-services-6","title":{"rendered":"[serviceDegradation] MO801333 | Microsoft 365 suite | Users’ file related operations may fail within various Microsoft 365 services"},"content":{"rendered":"
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MO801333 | Microsoft 365 suite | Users’ file related operations may fail within various Microsoft 365 services <\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ file related operations may fail within various Microsoft 365 services. <\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/14\/2024 00:28:25<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/13\/2024 05:21:45<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users’ file related operations may fail within various Microsoft 365 services <\/p>\n

User impact: Users’ file related operations may fail within various Microsoft 365 services. <\/p>\n

More info: The impacted scenarios may include but are not limited to the following,<\/p>\n

Microsoft Teams:
– Android and iOS users may be unable to preview Microsoft Word and Microsoft PowerPoint files within the Microsoft Teams mobile app.
– Users may be unable to open .zip downloads in Microsoft Teams.
– Users may be unable to view PDF and image files shared with download disabled in Microsoft Teams desktop client and Microsoft Teams on the web.<\/p>\n

OneDrive for Business and SharePoint Online:
– Users may be unable to view image files and HTML files in the OneDrive for Business app and OneDrive for Business on the web.
– Users may be unable to download folders from SharePoint Online.
– Additionally, users may experience issues with image viewing, video streaming, and multi-file download in SharePoint Online.
– Users may be unable to play videos in Microsoft Stream.<\/p>\n

Current status: We’ve finished processing a majority of the remaining queued requests and expect the impact is mitigated for a majority of our users, including those in the eastern Japan and northern European regions. Our data indicates the residual impact should be specific to users located in eastern Canada and we’re continuing to monitor the processing of requests within that region to ensure they complete as expected. Based on our current estimates, we believe the impact will be fully resolved by our next communication update time.<\/p>\n

Scope of impact: Users who are attempting to perform file-related operations within various Microsoft 365 services may be impacted.<\/p>\n

Start time: Thursday, June 13, 2024, at 12:30 AM UTC<\/p>\n

Preliminary root cause: A recent deployment for one of our file operation services caused an excessive amount of requests to be produced, causing the service to limit traffic and queues to be generated.<\/p>\n

Next update by: Friday, June 14, 2024, at 5:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306e\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u64cd\u4f5c\u304c\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u5185\u3067\u5931\u6557\u3059\u308b\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u64cd\u4f5c\u304c\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u5185\u3067\u5931\u6557\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b7\u30ca\u30ea\u30aa\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n

Microsoft Teams \u306e\u5834\u5408:
– Android \u304a\u3088\u3073 iOS \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Teams \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u5185\u3067 Microsoft Word \u304a\u3088\u3073 Microsoft PowerPoint \u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Teams\u3067.zip\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Teams \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Web \u4e0a\u306e Microsoft Teams \u3067\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u304c\u7121\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u5171\u6709\u3055\u308c\u305f PDF \u304a\u3088\u3073\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

OneDrive for Business \u3068 SharePoint Online:
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001OneDrive for Business \u30a2\u30d7\u30ea\u3068 OneDrive for Business on the web \u3067\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3068 HTML \u30d5\u30a1\u30a4\u30eb\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u304b\u3089\u30d5\u30a9\u30eb\u30c0\u30fc\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– \u3055\u3089\u306b\u3001SharePoint Online \u3067\u306e\u753b\u50cf\u306e\u8868\u793a\u3001\u30d3\u30c7\u30aa \u30b9\u30c8\u30ea\u30fc\u30df\u30f3\u30b0\u3001\u304a\u3088\u3073\u8907\u6570\u30d5\u30a1\u30a4\u30eb\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f Microsoft Stream \u3067\u30d3\u30c7\u30aa\u3092\u518d\u751f\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u6cc1: \u30ad\u30e5\u30fc\u306b\u5165\u308c\u3089\u308c\u305f\u6b8b\u308a\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5927\u90e8\u5206\u306e\u51e6\u7406\u304c\u5b8c\u4e86\u3057\u3066\u304a\u308a\u3001\u6771\u65e5\u672c\u3068\u5317\u30e8\u30fc\u30ed\u30c3\u30d1\u5730\u57df\u3092\u542b\u3080\u5927\u591a\u6570\u306e\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff\u304c\u8efd\u6e1b\u3055\u308c\u308b\u898b\u8fbc\u307f\u3067\u3059\u3002\u30c7\u30fc\u30bf\u306b\u3088\u308b\u3068\u3001\u6b8b\u5b58\u3059\u308b\u5f71\u97ff\u306f\u30ab\u30ca\u30c0\u6771\u90e8\u306b\u5c45\u4f4f\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u305d\u306e\u5730\u57df\u5185\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u51e6\u7406\u3092\u5f15\u304d\u7d9a\u304d\u76e3\u8996\u3057\u3066\u3001\u671f\u5f85\u3069\u304a\u308a\u306b\u5b8c\u4e86\u3059\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u306e\u898b\u7a4d\u3082\u308a\u306b\u57fa\u3065\u304f\u3068\u3001\u6b21\u306e\u901a\u4fe1\u66f4\u65b0\u6642\u307e\u3067\u306b\u5f71\u97ff\u306f\u5b8c\u5168\u306b\u89e3\u6d88\u3055\u308c\u308b\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u5185\u3067\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u64cd\u4f5c\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 6 \u6708 13 \u65e5 (\u6728) \u5348\u524d 12 \u6642 30 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u30d5\u30a1\u30a4\u30eb\u64cd\u4f5c\u30b5\u30fc\u30d3\u30b9\u306e 1 \u3064\u3092\u6700\u8fd1\u30c7\u30d7\u30ed\u30a4\u3057\u305f\u3068\u3053\u308d\u3001\u904e\u5270\u306a\u91cf\u306e\u8981\u6c42\u304c\u751f\u6210\u3055\u308c\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u3063\u3066\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u3068\u30ad\u30e5\u30fc\u306e\u751f\u6210\u304c\u5236\u9650\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e746\u670814\u65e5 5:00 AM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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