{"id":7044,"date":"2024-06-27T22:01:29","date_gmt":"2024-06-27T13:01:29","guid":{"rendered":"https:\/\/m365jp.net\/?p=7044"},"modified":"2024-06-27T22:15:47","modified_gmt":"2024-06-27T13:15:47","slug":"servicedegradation-mo805755-microsoft-365-suite-users-may-experience-issues-accessing-multiple-microsoft-365-services-10","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-06-27-servicedegradation-mo805755-microsoft-365-suite-users-may-experience-issues-accessing-multiple-microsoft-365-services-10","title":{"rendered":"[serviceDegradation] MO805755 | Microsoft 365 suite | Users may experience issues accessing multiple Microsoft 365 services"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO805755 | Microsoft 365 suite | Users may experience issues accessing multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may experience issues accessing multiple Microsoft 365 services.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>06\/27\/2024 12:18:09<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>06\/27\/2024 01:56:10<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may experience issues accessing multiple Microsoft 365 services<\/p>\n<p>  User impact: Users may experience issues accessing multiple Microsoft 365 services.<\/p>\n<p>  More info: Users may experience timeouts or delays when accessing or using Microsoft 365 services.<\/p>\n<p>  Affected services include but are not limited to:<\/p>\n<p>  &#8211; SharePoint Online &#8211; Recovered<br \/>  &#8211; OneDrive for Business &#8211; Recovered<br \/>  &#8211; Exchange Online<br \/>  &#8211; Exchange Admin center<br \/>  &#8211; Microsoft 365 Admin center<br \/>  &#8211; Microsoft Intune<br \/>  &#8211; Microsoft Power Apps<br \/>  &#8211; Microsoft Power Automate (including connectors within Microsoft 365 apps and Power Apps)<br \/>  &#8211; Microsoft Copilot for Microsoft 365<br \/>  &#8211; Microsoft Purview<br \/>  &#8211; Exchange Online Protection<\/p>\n<p>  Microsoft Teams &#8211; Recovered<br \/>  &#8211; Users may have experienced difficulties with search, calendar, messaging, and calling.  <br \/>  &#8211; Users may have experienced problems creating, updating, and publishing town halls and webinars.<br \/>  &#8211; Users may have experienced file related issues.<\/p>\n<p>  Current status: Monitoring data shows that the Exchange Online service availability is continuing to trend upwards. During the recovery we noticed that there were some timeout errors in our backend infrastructure and to expedite recovery we shifted traffic   to alternate service components. This action has had a positive impact on recovery and the Exchange Online service is almost at the required recovery threshold.<\/p>\n<p>  Most of the other services affected by this event have reached acceptable performance thresholds. We&#8217;re actively monitoring the services to ensure there is no residual impact.<\/p>\n<p>  Scope of impact: Based on our telemetry and customer signals, impact appears to be isolated to the Asia-Pacific and Australia region.<\/p>\n<p>  Start time: Thursday, June 27, 2024, at 1:18 AM UTC<\/p>\n<p>  Preliminary root cause: We\u2019ve determined that a recent change caused a configuration issue within our network routing infrastructure, causing impact to multiple Microsoft 365 services.<\/p>\n<p>  Next update by: Thursday, June 27, 2024, at 2:30 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3067\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u307e\u305f\u306f\u4f7f\u7528\u3059\u308b\u3068\u304d\u306b\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u307e\u305f\u306f\u9045\u5ef6\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>  &#8211; SharePoint Online &#8211; \u56de\u5fa9\u6e08\u307f<br \/>  &#8211; OneDrive for Business &#8211; \u56de\u5fa9\u6e08\u307f<br \/>  &#8211; Exchange Online(\u30a8\u30af\u30b9\u30c1\u30a7\u30f3\u30b8\u30fb\u30aa\u30f3\u30e9\u30a4\u30f3)<br \/>  &#8211; Exchange \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc<br \/>  &#8211; Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc<br \/>  &#8211; Microsoft Intune (\u82f1\u8a9e)<br \/>  &#8211; Microsoft Power Apps (\u82f1\u8a9e)<br \/>  &#8211; Microsoft Power Automate (Microsoft 365 \u30a2\u30d7\u30ea\u3068 Power Apps \u5185\u306e\u30b3\u30cd\u30af\u30bf\u3092\u542b\u3080)<br \/>  &#8211; Microsoft 365 \u7528 Microsoft Copilot<br \/>  &#8211; Microsoft Purview (\u82f1\u8a9e)<br \/>  &#8211; Exchange Online Protection (\u82f1\u8a9e)<\/p>\n<p>  Microsoft Teams &#8211; \u56de\u5fa9\u6e08\u307f<br \/>  &#8211; \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u691c\u7d22\u3001\u4e88\u5b9a\u8868\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3001\u901a\u8a71\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<br \/>  &#8211; \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30bf\u30a6\u30f3\u30db\u30fc\u30eb\u3084\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u4f5c\u6210\u3001\u66f4\u65b0\u3001\u516c\u958b\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<br \/>  &#8211; \u30e6\u30fc\u30b6\u30fc\u306f\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u554f\u984c\u3092\u7d4c\u9a13\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u76e3\u8996\u30c7\u30fc\u30bf\u306f\u3001Exchange Online \u30b5\u30fc\u30d3\u30b9\u306e\u53ef\u7528\u6027\u304c\u5f15\u304d\u7d9a\u304d\u5897\u52a0\u50be\u5411\u306b\u3042\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u5fa9\u65e7\u4e2d\u306b\u3001\u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8 \u30a8\u30e9\u30fc\u304c\u3042\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304d\u3001\u5fa9\u65e7\u3092\u8fc5\u901f\u5316\u3059\u308b\u305f\u3081\u306b\u3001\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u4ee3\u66ff\u30b5\u30fc\u30d3\u30b9 \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306b\u30b7\u30d5\u30c8\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u56de\u5fa9\u306b\u30d7\u30e9\u30b9\u306e\u5f71\u97ff\u3092\u4e0e\u3048\u3001Exchange Online \u30b5\u30fc\u30d3\u30b9\u306f\u5fc5\u8981\u306a\u56de\u5fa9\u3057\u304d\u3044\u5024\u306b\u307b\u307c\u9054\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u4ed6\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u307b\u3068\u3093\u3069\u306f\u3001\u8a31\u5bb9\u53ef\u80fd\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3057\u304d\u3044\u5024\u306b\u9054\u3057\u3066\u3044\u307e\u3059\u3002\u5f71\u97ff\u304c\u6b8b\u3063\u3066\u3044\u306a\u3044\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u7a4d\u6975\u7684\u306b\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u304a\u5ba2\u69d8\u306e\u30b7\u30b0\u30ca\u30eb\u306b\u57fa\u3065\u304f\u3068\u3001\u5f71\u97ff\u306f\u30a2\u30b8\u30a2\u592a\u5e73\u6d0b\u5730\u57df\u3068\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2\u5730\u57df\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u3067\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u523b: 2024 \u5e74 6 \u6708 27 \u65e5 (\u6728) \u5348\u524d 1 \u6642 18 \u5206 (UTC)<\/p>\n<p>  \u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30eb\u30fc\u30c6\u30a3\u30f3\u30b0 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u5185\u3067\u69cb\u6210\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0: 2024\u5e746\u670827\u65e5 14:30 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO805755 | Microsoft 365 suite | Users may experience issues accessing multiple Microsoft 365 services Status  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7044","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7044"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7044\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7044"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7044"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}