{"id":7046,"date":"2024-06-28T00:00:50","date_gmt":"2024-06-27T15:00:50","guid":{"rendered":"https:\/\/m365jp.net\/?p=7046"},"modified":"2024-06-28T00:15:55","modified_gmt":"2024-06-27T15:15:55","slug":"servicerestored-mo805755-microsoft-365-suite-users-may-have-experienced-issues-accessing-multiple-microsoft-365-services-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-06-28-servicerestored-mo805755-microsoft-365-suite-users-may-have-experienced-issues-accessing-multiple-microsoft-365-services-2","title":{"rendered":"[serviceRestored] MO805755 | Microsoft 365 suite | Users may have experienced issues accessing multiple Microsoft 365 services"},"content":{"rendered":"
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MO805755 | Microsoft 365 suite | Users may have experienced issues accessing multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have experienced issues accessing multiple Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/27\/2024 14:11:39<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/27\/2024 01:18:00<\/td>\n<\/tr>\n
End Time<\/th>\n06\/27\/2024 12:30:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may have experienced issues accessing multiple Microsoft 365 services<\/p>\n

User impact: Users may have experienced issues accessing multiple Microsoft 365 services.<\/p>\n

More info: Users may have experienced timeouts or delays when accessing or using Microsoft 365 services.<\/p>\n

Affected services included but were not limited to:<\/p>\n

– SharePoint Online
– OneDrive for Business
– Exchange Online
– Exchange Admin center
– Microsoft 365 Admin center
– Microsoft Intune
– Microsoft Power Apps
– Microsoft Power Automate (including connectors within Microsoft 365 apps and Power Apps)
– Microsoft Copilot for Microsoft 365
– Microsoft Purview
– Exchange Online Protection<\/p>\n

Microsoft Teams
– Users may have experienced difficulties with search, calendar, messaging, and calling.
– Users may have experienced problems creating, updating, and publishing town halls and webinars.
– Users may have experienced file related issues.<\/p>\n

Final status: We\u2019ve confirmed after an extended period of monitoring that the service availability has returned to acceptable performance thresholds across all impacted services.<\/p>\n

Scope of impact: Based on our telemetry and customer signals, impact appeared to be isolated to the Asia-Pacific and Australia region.<\/p>\n

Start time: Thursday, June 27, 2024, at 1:18 AM UTC<\/p>\n

End time: Thursday, June 27, 2024, at 12:30 PM UTC<\/p>\n

Preliminary root cause: We\u2019ve determined that a recent change caused a configuration issue within our network routing infrastructure, causing impact to multiple Microsoft 365 services. <\/p>\n

Next actions:
– We’re reviewing our maintenance procedures to understand why this caused a configuration issue, in order to help prevent similar impact from happening again.<\/p>\n

– We’re examining what improvements can be made to our recovery procedures to remediate similar issues quicker.<\/p>\n

We’ll provide a Post-Incident Report within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u307e\u305f\u306f\u4f7f\u7528\u3059\u308b\u3068\u304d\u306b\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u307e\u305f\u306f\u9045\u5ef6\u3092\u7d4c\u9a13\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n

– SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3
– OneDrive for Business (\u82f1\u8a9e)
– Exchange Online(\u30a8\u30af\u30b9\u30c1\u30a7\u30f3\u30b8\u30fb\u30aa\u30f3\u30e9\u30a4\u30f3)
– Exchange \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc
– Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc
– Microsoft Intune (\u82f1\u8a9e)
– Microsoft Power Apps (\u82f1\u8a9e)
– Microsoft Power Automate (Microsoft 365 \u30a2\u30d7\u30ea\u3068 Power Apps \u5185\u306e\u30b3\u30cd\u30af\u30bf\u3092\u542b\u3080)
– Microsoft 365 \u7528 Microsoft Copilot
– Microsoft Purview (\u82f1\u8a9e)
– Exchange Online Protection (\u82f1\u8a9e)<\/p>\n

Microsoft Teams
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u691c\u7d22\u3001\u4e88\u5b9a\u8868\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3001\u901a\u8a71\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30bf\u30a6\u30f3\u30db\u30fc\u30eb\u3084\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u4f5c\u6210\u3001\u66f4\u65b0\u3001\u516c\u958b\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u30d5\u30a1\u30a4\u30eb\u95a2\u9023\u306e\u554f\u984c\u3092\u7d4c\u9a13\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u9577\u671f\u9593\u306e\u76e3\u8996\u306e\u7d50\u679c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9\u3067\u30b5\u30fc\u30d3\u30b9\u306e\u53ef\u7528\u6027\u304c\u8a31\u5bb9\u53ef\u80fd\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3057\u304d\u3044\u5024\u306b\u623b\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:\u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u304a\u5ba2\u69d8\u306e\u30b7\u30b0\u30ca\u30eb\u306b\u57fa\u3065\u304f\u3068\u3001\u5f71\u97ff\u306f\u30a2\u30b8\u30a2\u592a\u5e73\u6d0b\u5730\u57df\u3068\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2\u5730\u57df\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u898b\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 6 \u6708 27 \u65e5 (\u6728) \u5348\u524d 1 \u6642 18 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 6 \u6708 27 \u65e5 (\u6728) \u5348\u5f8c 12 \u6642 30 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30eb\u30fc\u30c6\u30a3\u30f3\u30b0 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u5185\u3067\u69cb\u6210\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3:
– \u540c\u69d8\u306e\u5f71\u97ff\u304c\u518d\u767a\u3057\u306a\u3044\u3088\u3046\u306b\u3001\u8a2d\u5b9a\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u7406\u7531\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

– \u540c\u69d8\u306e\u554f\u984c\u3092\u3088\u308a\u8fc5\u901f\u306b\u4fee\u6b63\u3059\u308b\u305f\u3081\u306b\u3001\u5fa9\u65e7\u624b\u9806\u306b\u3069\u306e\u3088\u3046\u306a\u6539\u5584\u70b9\u304c\u3042\u308b\u304b\u3092\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u30ec\u30dd\u30fc\u30c8\u306f 5 \u55b6\u696d\u65e5\u4ee5\u5185\u306b\u304a\u9001\u308a\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO805755 | Microsoft 365 suite | Users may have experienced issues accessing multiple Microsoft 365 services S […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7046","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7046"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7046\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7046"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7046"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}